Wilfredo Alvarez

Kissimmee FL. *****

ad3cfy@r.postjobfree.com

+1-407-***-****

Professional and dependable candidate with excellent organizational and communication skills seeking

a position as Driver, Warehouse & Hospitality Associate

Willing to relocate to: Orlando, FL - Las Vegas, NV - Daytona Beach, FL

Authorized to work in the US for any employer

Work Experience

Test Driver/Warehouse

TransCore (via Staffing Now Inc) - Orlando, FL

January 2023 to Present

Responsible for safe driving/control of TransCore owned/rented/leased vehicles at all times & testing

Florida’s Epass Toll System in the State of FL

Responsible for refueling vehicles

Maintain the safety, security, and control of the vehicle at all times

Report all faults experienced during the day’s activity

Material Handler in assisting of placing of cable wires, traffic lights & signs to Transcore warehouse

Warehouse Associate

Amazon.com (MCO3) - Orlando, FL

November 2023 to January 2024

Receive, scan, sort, pick & pack packages based on size and destination of boxes, envelopes and pallets

Build, wrap, sort, and transport pallets and packages

Staged packages in delivery area for assignment to drivers providing customer service as needed

Use carts, dollies, hand trucks, and other gear to move items around

Other warehouse duties as necessary

Receiver

Macy's, Inc (Florida Mall) - Orlando, FL

July 2022 to December 2022

Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging

Hang or fold merchandise and place on racks to be taken to the selling floor

Process shippable returns, damages and abandoned in store pickup order utilizing an RF scanner &

printer

During peak times, conduct customer pick-up including retrieving the orders from our back-of-house

storage and delivering them curbside to the customer

Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders

Participate in stockroom maintenance, organization, and housekeeping

Assist in replenishment of stock onto the sales floor

Assist in inventory process and markdown process

Sortation Associate

Amazon.com - Sunrise, FL

June 2020 to June 2022

Load/Unload packages based on size and destination of boxes, envelopes and pallets

Stow packages/envelopes according to zip code destination then staging for driver pick-up to delivery

Pick stowed bags utilizing a handheld scanner & placement on dollies according to drivers assigned zip

codes delivery areas

Operate carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise

to staging areas

Sortation Associate

Amazon.com - Orlando, FL

September 2017 to March 2020

Same as Sunrise description

Cashier Assistant

Whole Foods Market - Fort Lauderdale, FL

December 2016 to March 2017

Provided excellent customer service and address needs of customers in a timely and effective manner

Provided courteous customer service; greet each customer with friendly eye contact and individually

thank them for their business

Carefully bagged groceries and offer carry out service, retrieved, organized, and cleaned carts/baskets

as needed or directed by leadership

Performed price checks as needed and restock returned/abandoned product in a timely manner, kept

department supplies filled and maintained

Check-Out Services Clerk

IKEA - Las Vegas, NV

July 2016 to October 2016

Processed sales transactions accurately and efficiently, maintain basic actions

Adhered to inventory control procedures and security policies, reconciled cash drawer while maintaining

proper audit trail

Promoted a safe working environment for fellow co-workers, customer and visitors by reporting any safety

hazards, concerns or ideas for improvement replenished/restocked supplies as needed

Assisted customers in loading merchandise into vehicles and in returning merchandise, retrieved carts

from parking areas and ensure that the loading zone remains clear

Busser/Food Runner

Corestaff Services - Orlando, FL

April 2015 to April 2016

Assisted the wait staff and bartenders at the Mercedes Benz Lounge/Magic Grill (Amway Arena)

Cleaned tables, taking plates, utensils and re-stock, bring drinkware/plates to kitchen, reset tables for

next guest services, bring food out to the designated and assist in all other dining room needs

Assisted guests with the purchase of drinks and food, cashier at the Citrus Bowl events, heavy customer

service and team-player with focus on providing excellent service

Receiver Flex Associate

Macys, Inc - Orlando, FL

August 2014 to April 2016

Loaded and unloaded cartons/merchandise, complete all processing and receiving activities in

accordance with productivity standards/timelines

Processed merchandise to floor-ready standards and assist the Team Lead with the scanning of shoe

bin's, placement of new shoe's on the display bin for sales associates floor-ready processing, assign shoes

to bin# using the PDA scanner for shoe expeditor retrieval

Processed clearance and markdowns, stock shoe's for floor-ready clearance racks

Performed other duties, special projects or assignments assigned, stockroom maintenance, organization

and housekeeping

Receiver

Burlington Coat Factory - Orlando, FL

June 2014 to August 2014

truck to move, convey or hoist shipments from shipping & receiving platform to storage/work area,

opened boxes, identified items and debag garments, identify errors in garment count and ticketing

verified floor readiness of pre-ticketed cartons and move to floor ready staging area and assisted in other

functions as needed

Customer Service Representative

Inktel Direct - Tamarac, FL

October 2013 to January 2014

Inbound call center receiving calls from businesses or private individuals shopping on the Walmart.com

website by telephone in assisting of timeframe for delivery of items

Created tickets for item pick-ups (UPS, SEKO) using the Remedy &Right Now software

Explained products, services and prices, answered questions from customers and assisted with entering

orders for customers, assisted customers with site to store pick-up and confirming with store associates

of item availability, UPS, FEDEX and all other nationwide carriers that Walmart.com is contracted with

Extremely heavy call volume 75+ & maintained stats thru Quality Assurances guidelines

Externship

Mass Eye Research & Surgical Institute - Cambridge, MA

November 2012 to December 2012

Medical Biller (completed 160hrs)

Processed both internal/external sources to establish whether the claim is complete and valid, collections

on accts, appointment verifier (Nextgen)Compared data on claim applications & other documents

statements within the policy that MERSI has

Thoroughly researched the claims as required & for the protection of the company

Education

Certificate Online Course in Florida Food Handler

Premierfoodsafety.com - Orlando, FL

January 2023 to January 2024

Trade School in Medical Coding & Billing

American Career Institute - Cambridge, MA

April 2012 to December 2012

Skills

• Hospitality

• Restaurant

• Customer Service

• Retail

• Receiver

• Stock

• Order Selector/Filler

• Inventory

• Warehouse

• Sales Associate

• Cashier

• Grocery

• Call Center

• Data Entry

• Accounts Payable/Receivable

• Collections

• General Administrative Procedures

• Appointment Scheduling

• Banking

• Medical Biller

• Claims

• Insurance

• Microsoft Word/Access

• Merchandising

• Microsoft Outlook

• Order Entry

• Shipping & Receiving

• Packaging

• Load & Unload

• Time management

• Warehouse experience

• Materials Handling

• Busser

• Logistics

• Guest Services

• Pricing

• Freight Experience

• E-commerce

• Warehouse distribution

• Heavy lifting

• RF Scanner

• Order Picker

• Inventory Control

• Pallet Jack

• Van driver (Less than 1 year)

• Restaurant experience

• Driving

• Freight

• Pricing

• Merchandising

• E-commerce

• Load & unload

• Banking

• Hospitality

• Order entry

• Cash register

• Guest services

• Retail sales

• Cash handling

• Customer service

• Heavy lifting

Languages

• Spanish - Intermediate

Certifications and Licenses

Driver's License

Pallet Jack Certification

October 2017 to Present

Trained properly thru Amazon.com

Contact this candidate