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Saint Louis Customer Service

Location:
St. Louis, MO, 63101
Posted:
February 03, 2024

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Resume:

Mackie Syberg Current Address: Permanent Address:

ad3cf8@r.postjobfree.com 1425 N. Dunn St 10 Wilshire Terrace

314-***-**** Bloomington, IN 47408 Saint Louis, MO 63119 EDUCATION

Indiana University, Kelley School of Business - Bloomington, IN May 2026 Bachelor of Science in Business GPA: 3.70/4.00

Majors: Finance & Accounting

EXPERIENCE

Llywelyn's Pub - Saint Louis, MO May 2023 - Aug. 2023 Food Runner

● Showcased outstanding coordination abilities to guarantee the prompt delivery of food and beverages to tables within a 15-minute window from kitchen receipt, establishing a smooth and synchronized operation

● Handled and resolved customer inquiries through active listening, problem-solving, and exceptional customer service skills, resulting in consistently high customer satisfaction rates of 95%

● Engaged guests and co-workers with strong interpersonal skills, effectively communicating special requests and facilitating seamless collaboration, resulting in enhanced customer satisfaction and positive team dynamics

● Employed strong problem-solving skills to address and resolve issues that arise during food delivery or the transference of information between front and back of house, ensuring a correct order in at least 90% of cases Jim Schoemehl Run for ALS - Saint Louis, MO Jan. 2022 - May 2022 Race Organizer, Fundraiser Coordinator, Public Safety Team

● Collaborated with city officials to discuss the race route and proactively coordinated the presence of police officers along the course, ensuring optimal safety measures for all 350 participating runners

● Raised $500 through cold calling local businesses, showcasing strong persuasive and communication skills while effectively securing sponsorships for the event

● Oversaw track safety, ensured proper hydration, and guidance throughout the race for 350 runners which improved organizational, quick thinking, and communicational skills ACTIVITIES & INVOLVEMENT

Undergraduate Research and Trading Club - Bloomington, IN Sep. 2023 - Present Member

● Maintain a daily practice of monitoring current events within the financial industry to improve decision-making abilities in the market, leading to the advancement of media literacy and betterment of consistency

● Discuss market fundamentals and basics of investing to get a better understanding of what causes changes in the market, resulting in the enhancement of financial competency Corporate Strategy Club - Bloomington, IN Sep. 2023 - Present Member

● Assess the rationale basis of corporate-level decisions, resulting in a more complete view of a firm’s tactics

● Examine and investigate strategies that businesses have employed or can employ to define or redefine their brand image, enticing new consumers and shaping their company's perception Webster Groves Spikeball Tournament - Saint Louis, MO Sep. 2021 - Nov. 2021 Creator, Organizer, Fundraiser

● Conducted cold-calling efforts to secure prize sponsorships from local businesses, successfully obtaining prizes for the podium teams, thereby enhancing the event's prize offerings and promoting community engagement

● Employed effective promotional strategies by engaging in face-to-face conversations, leveraged social media platforms to generate enthusiasm and expand event reach, resulting in 44 participants INTERESTS

Golf Fantasy Football Personal Fitness Saint Louis Cardinals Lebron James



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