Customer Care Team Member

BEATRICE NYAWIRA WAHOME

Address: P.O BOX ***-****1 KARATINA. Phone no: 072*******

Email: *************@*****.***

Religion : Christian

Date Of Birth : 12-11-1989.

Marital Status : Married

Nationality : Kenyan

Sex : Female

Objective

Aspire to make the world a better place through business ideas by encouraging and coming up with ideas beneficial business.

To serve the society diligently and executing the best customer services

Profile

Dynamic, honest, self-motivated customer care oriented and goal driven

Able to meet deadlines, proactive, able to work independently with minimum supervision, taking initiative as well as contributing and participating as a productive team member..

Proficient user of computer; MS word, access, excel, internet, graphics designing and with good communication skills.

Education

Computer certificate

Kagumo Ngandu college

Oct 2007- June 2011

Kenya certificate of Secondary Education

Icuga Secondary School C+

Kenya certificate of Primary Education

Huhoini Undugu Academy 315/500

Feb 2004- Nov 2007

1996-2003

Work Experience

Worked as Inventory accountant at Baberi Restaurant

Worked as wait staff at starbucks Karatina

Worked as an Assistant Secretary at Karumwa Newpapers Agency

2022-August 2023

2020-2022

2011-2013

Responsibilities

Assessing clients’ needs and present suitable promoted products

Providing product information and deliver products

Attend sales meetings, conference calls, training sessions and symposium circuits

Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message

Build positive trust relationships with business representatives to influence targeted group in the decision making process

Monitor and analyze data and market conditions to identify competition

Additional skills

Computer literate in all packages

Entrepreneurship skills

Customer relation

Hobbies

Enjoying Nature, listening to music, travelling, making new friends watching movies

Referees

1.MR . KIRIMI MIGUNA

CEO BABERI RESTAURANT

Kahawa West

Phone: +254-***-******

2.MR. ANTHONY MWANIKI

STARBUCKS HOTEL

Karatina

Cell: 072*******.

Contact this candidate