Post Job Free

Resume

Sign in

Supply Chain Customer Service

Location:
San Mateo, CA
Posted:
February 03, 2024

Contact this candidate

Resume:

SEAN D. HAYES

ad3cec@r.postjobfree.com

**** ***** ******* **, *** Mateo, CA 94401

650-***-****

OBJECTIVE With over 20+ years of experience as a Supply Chain Professional in the Healthcare/Bio Pharmaceutical Operations, I have real hands-on Supply Chain Distribution experience that includes Warehousing, Material Handling and Logistics along with strong Customer Service skills while remaining focused and passionate on the priority of support for Patient Care.

I offer a GMP and Lean focused approach mentored by a Lean Blackbelt and utilizing the experience for training others and completing projects geared towards real process improvement. As a proven expert in OneLink, HealthConnect, Supply Chain Planning and Scheduling, Inventory Management and Process improvements, I have been sought after by executive leadership to provide technical expertise on cross-functional support and process improvements.

I work effectively and diplomatically with cross functional operations in a true collaborative and partnership approach. I communicate with articulate clarity and offer honesty, integrity and hard work balanced with a seasoned skill set that is open to continual learning.

SKILLS AND

ABILITIES

Supply Chain Expert, Warehouse Management, Shipping / Receiving, Inventory Management, Continuous Improvement, Passionate Customer Service, Demand Planning (ordering, tracking, monitoring medical supplies), Rush Order Fulfillment, Strong Collaboration skills cross-functionally, OneLink, HealthConnect, MS Office, Pyxis System (programming and repair), Union Steward, Business Partnering PROFESSIONAL

EXPERIENCE

APPLIED MOLECULAR TRANSPORT South San Francisco, Ca 94080 Logistics Supply Chain Supervisor May 2021-Current.

Work in conjunction with the Warehouse Manager to develop the company’s inventory management strategy with the goal of controlling costs within budgetary limits.

Responsible for managing inventory and quality control areas in a safe and organized manner.

Ensure product is well organized and controlled to sufficiently support production and the goals of the business.

Ensure product is ready and available for production when required.

Perform cyclic stock checks.

Interview, hire, train and appraise performance of inventory control employees.

Advise employees on the care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock and related problems.

Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed, and resolved.

Achieve a minimum of 95% inventory record accuracy.

Ensure inventory accuracy and optimal utilization of warehouse space.

Study records and recommend remedial actions for reported non-usable, slow moving, and excess/obsolete stock.

Ensure inventory software system is up to date.

Maintain highest standard of customer service skills and exemplary compliance. SEAN D. HAYES

2 1024 South Norfolk St, San Mateo, CA 94401 650-***-**** ad3cec@r.postjobfree.com

Report to manager and all relevant staff on the inventory accuracy percentage per requirement.

Schedule work for special and periodic inventories. GENENTECH South San Francisco, Ca 94080

Inventory Manager Jan 2021-March 2021

GMP Documentation of Inventory.

Devised ways to optimize inventory control procedures.

Quality Assurance of GMP Records. Inspected the levels of business supplies and raw material to identify shortages.

CTE Chamber(s) Alarm Checks.

Inventory Control and Cycle Counts.

Order, restocking of Lab Supplies. Ensured product stock is adequate for all distribution channels and can cover direct demand from customers.

Sample Storage Monitoring.

5S Project Warehouse Storage Management.

ABCAM BIO PHARM Burlingame, Ca 94010.

Logistics Supervisor June 2020 to Dec 2020. Contract completed.

GMP Documentation of Inventory.

Quality Assurance of GMP Records.

5S Lean Clean Up Project.

CTE Chamber(s) Alarm Checks.

Inventory Control and Cycle Counts.

Order, restocking of Lab Supplies.

Sample Storage Monitoring.

KAISER HOSPITAL, Redwood City, Ca 94063

August 2012 - November 2019

Medical Supply Coordinator, Supply Chain Technician Handler for Surgical Services, 2012 – 2015.

Materials Storekeeper II, Pre-Op, Post-Op, Dietary 2015 – 2017. Sr. Materials Storekeeper, Receiving and Inventory Management, 2017 - 2019

Order, restocking of medical inventories.

Cycle Counting.

Evaluating inventories or space capacity improvement (slow or obsolete material removal).

Order Tracking rush request through to patient health care provider.

Receiving 3-way inspection (document, system & physical) to ensure accuracy and no match exceptions with the PO.

Working cross-functionally with departments to ensure specific items are ordered for use and are compliant for use.

Passionate about Customer Service.

UCSF MEDICAL CENTER, San Francisco, Ca

Material Services / Pyxis Technician October 2000 – August 2007

Order, track and monitor supplies for specific care units (ER, Dialysis or Nursery).

Programming & Maintenance of Automated medical supply station. SEAN D. HAYES

3 1024 South Norfolk St, San Mateo, CA 94401 650-***-**** ad3cec@r.postjobfree.com

Run the daily operations Of Central supplies (Lead Technician).

Pharmaceutical Medicine, Medical records & Patient transport.

Inventory control and distribution for Central services. ADDITIONAL

SKILLS

Exceptionally experienced in Material Handling Systems (Ordering, Tracking, Demand Planning) both in the computer system and handheld devices.

Proficient in Pyxis, HealthConnect, Onelink Planning System.

Proficient in applications of Microsoft Office 2010 (excel, word, PowerPoint, outlook)

Medical Supply and identification and safety

Fluent in shipping and receiving and dock strategies.

20 Years of passionate customer service.

COMMUNICATION

Strong client-facing and communication, negotiation, and facilitation skills.

Ability to foster an effective customer-centric culture.

Excellent client and community relations.

Strong presentation and training skills.

LEADERSHIP Goal and result orientated professional with a strong ability to develop a logical scope and sequence plan for a program.

Possess strong problem solving/decisions making skills.

Advanced troubleshooting and multi-tasking skills.

Develop a logical scope and sequence plan for a program.

Lead a high performance, results oriented team to implement organizational goals.

Flexible/assertive/adaptable.

Excellent knowledge of management methods and techniques. EDUCATION J Eugene McAteer High School

Graduated 1986

REFERENCES References are available upon request.



Contact this candidate