Credentialing Specialist Travel

Sharon Davy

***********@******.*** 850-***-**** Florida

WORK EXPERIENCE

Aya Healthcare / Locums

Privileging / Credentialing Specialist Nov 2021 - Present

• Maintain accuracy of provider data within the Nova software system, ensuring it reflects up-to-date licensure, DEA licenses, NPDB CQ enrollments, and relevant certifications.

• Oversee the application process for provider initial appointments and reappointments, providing comprehensive support and instructions to hospital personnel on documentation requirements.

• Collaborate effectively with physicians and management to secure necessary documentation, facilitating the completion of credentialing files to adhere to strict deadlines.

• Achieve a 98% success rate in timely submission and approval of hospital privileging applications, thereby ensuring provider start times meet organizational goals. Randstad / AMN Healthcare

Credentialing Specialist Jan 2021 - Oct 2021

• All aspects of credentialing verification were executed with efficiency, encompassing initial credentialing, re-credentialing, and ensuring the currency of credentials. Additionally, timely transfer and/or review and approval of providers' files were diligently carried out.

• Started the provider application by sending, getting, and reviewing provider documents to see if they were complete in preparation for credentials verification

• Monitored expiring licensure, board and professional certifications and other expiring documents with providers within the necessary timeframe.

• Responsible for collecting, verifying and assessing highly sensitive and confidential health care provider credentials in accordance with guidance and accreditation requirements.

•Responded to all providers and internal inquiries in a timely manner American Express GBT

Senior Corporate Travel Specialist May 2017 - Apr 2020

• Managed intricate travel itineraries, including domestic and international arrangements, for VIP clients, ensuring adherence to company policies and traveler preferences.

• Advised clients on efficient travel routes, cost-effective fares, and suitable booking classes, utilizing Sabre GDS and American Express POS tools to optimize travel plans.

• Resolved travel-related issues promptly, including flight delays, cancellations, and last-minute adjustments, effectively minimizing costs through strategic research of transportation and accommodation options.

Working Solutions

Corporate Travel Specialist May 2017 - Apr 2018

• Managed complex business travel itineraries by advising clients on optimal routes and fare options, ensuring seamless travel experiences.

• Utilized Sabre GDS to arrange and adjust air, hotel, car, rail, and limousine bookings, demonstrating problem-solving skills in resolving reservation issues. Luxury Retreats

Senior VIP Villa Sales Specialist Jan 2017 - Aug 2017

• Identified and addressed client and travel agent requirements to curate tailored villa options for travel itineraries, ensuring a personalized selection process.

• Maintained prompt and efficient communication through phone and email, managing multiple guest inquiries concurrently and providing timely responses.

• Conducted post-trip follow-ups, including satisfaction surveys, and fostered ongoing client relationships to support future travel planning while surpassing monthly revenue targets. Villas of Distinction

Senior Villa Specialist Aug 2012 - Jan 2017

• Managed a portfolio of high-value travel accounts, generating over $2.3 million in annual revenue through meticulous lead management and prompt follow-up on inquiries.

• Crafted and delivered personalized proposals and invoices in response to client requests for price quotations, ensuring accuracy and attention to detail.

• Provided expert advice and alternative solutions to a diverse client base, leveraging extensive knowledge of luxury travel products and destinations to enhance client satisfaction.

• Promoted and maintained strong professional relationships with suppliers and travel agents, contributing to sustained business growth through strategic networking and referral-based marketing. Riverside National Bank

Fraud Specialist May 2004 - Jan 2009

• Examined and processed daily fraud alerts, including Returned Deposit Items and anomalous ACH and wire transactions, to determine necessary actions such as hold placement or case escalation.

• Conducted thorough investigations of checks for endorsement validity, potential kiting, forgeries, and counterfeiting, implementing security holds on accounts to prevent fraudulent activity.

• Maintained records of all fraud-related incidents.

•Analyzed financial data to detect fraudulent patterns.

• Collaborated with other departments to ensure compliance with security standards.

• Provided customer service support in resolving fraud-related issues. US Navy

Personnelman Feb 1993 - Apr 1997

• Managed comprehensive personnel records, ensuring accurate data entry and maintenance of service documentation.

• Coordinated and administered career development examinations, facilitating personnel advancement and processing results.

• Delivered guidance on career paths, educational opportunities, and entitlements, while assisting personnel with transitions and personal challenges. SKILLS

Attention to Detail • Organization • Communication • Analytical • Research Expertise • Customer Service • Computer Proficiency • Problem-Solving • Time Management • Confidentiality • Adaptability • Leadership

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