Roy A. Becoat

New York, N.Y. ***** • (***) *** -*21-2321 • ad3ccs@r.postjobfree.com

Profile Summary:

Dedicated and results-driven administrative professional with over two decades of experience in administrative, vocational counseling, and community service roles. Recognized for exceptional multitasking abilities, meticulous attention to detail, and an unwavering commitment to achieving outstanding results. My experience includes diverse positions, refining leadership skills, financial management expertise, and the maintenance of meticulous records. Proven track record characterized by effective communication, the development of robust professional networks, and adept navigation of technical and operational aspects within the field.

Education:

Brooklyn College, School of General Studies Liberal Arts 1982 - 1985

Certification:

Career Blazers Learning Center, Inc. Computer Operator - Certificate 1991 - 1992

Key Highlights:

An experienced professional with over 20 years of experience in administrative, vocational counseling, and community service positions.

Demonstrated exceptional proficiency in handling multiple tasks with efficiency, effectively managing demanding workloads.

Excellent in both verbal and written communication, enabling clear and concise interactions with colleagues and clients.

Professional proficiency in building and managing professional networks while nurturing connections that facilitate career advancement and access to new prospects.

Demonstrated a high level of expertise in modern office software applications, such as Microsoft Excel, Microsoft Access, and Microsoft Publisher, to enhance efficiency in data management, reporting, and document design.

Comprehensive comprehension of agency policies and procedures, ensuring strict compliance with established guidelines and regulations.

Proven ability to work independently and as an effective team member, making positive contributions to team dynamics while working towards shared objectives.

Professional Skills:

Regulatory Compliance

Administrative Excellence

Vocational Guidance

Soft Skills Development

Technical Proficiency

Network Management

Financial Oversight

Document Management

HR Coordination

Community Resource Coordination

Crisis Response

Inventory Control

Confidentiality and Data Security

Office Management

Professional Experience:

OFFICE MANAGER 06/2005 – 8/2023

Center for Urban Community Services – THE HEGEMAN

Worked closely with the accounting department of the agency to handle site invoices and payroll, ensuring precision and adherence to financial procedures.

Demonstrated strong leadership and financial management abilities while assuming accountability for site client banking during the Office Manager's absence.

Consolidated and maintained a biweekly spreadsheet detailing the accrual of time for onsite personnel, thereby optimizing payroll procedures and ensuring accuracy.

Supervised and directed administrative employees, facilitating their work and normal business operations.

Served as a point of contact between the site and agency HR department, ensuring smooth communication and prompt resolution of HR-related matters.

Helped keep the site's LAN and WAN running smoothly, boosting the site's connection and reliability in the process.

Made significant contributions to staff trainings, recreational organizations, and programs, thereby fostering a positive atmosphere for tenants and staff alike.

Played a vital role in the early stages of the Prince George project by assisting in the initial evaluation of service requests.

Oversaw the daily operations of a 416-unit residential housing facility, prioritizing efficiency and ensuring tenant satisfaction.

OFFICE MANAGER 06/2005 – 6/2010

Center for Urban Community Services—CAREER NETWORK

Worked closely with the accounting department of the agency to handle site invoices and payroll, ensuring precision and adherence to financial procedures.

Demonstrated strong leadership and financial management abilities while assuming accountability for site client banking during the Office Manager's absence.

Consolidated and maintained a biweekly spreadsheet detailing the accrual of time for onsite personnel, thereby optimizing payroll procedures and ensuring accuracy.

Supervised and directed administrative employees, facilitating their work and normal business operations.

Served as a point of contact between the site and agency HR department, ensuring smooth communication and prompt resolution of HR-related matters.

Helped keep the site's LAN and WAN running smoothly, boosting the site's connection and reliability in the process.

Made significant contributions to staff trainings, recreational organizations, and programs, thereby fostering a positive atmosphere for tenants and staff alike.

Played a vital role in the early stages of the Prince George project by assisting in the initial evaluation of service requests.

Oversaw the daily operations of a 416-unit residential housing facility, prioritizing efficiency and ensuring tenant satisfaction.

Administrative Assistant 09/1999 - 2005

Center for Urban Community Services—The Prince George

Worked closely with the accounting department of the agency to handle site invoices and payroll, ensuring precision and adherence to financial procedures.

Demonstrated strong leadership and financial management abilities while assuming accountability for site client banking during the Office Manager's absence.

Consolidated and maintained a biweekly spreadsheet detailing the accrual of time for onsite personnel, thereby optimizing payroll procedures and ensuring accuracy.

Supervised and directed administrative employees, facilitating their work and normal business operations.

Served as a point of contact between the site and agency HR department, ensuring smooth communication and prompt resolution of HR-related matters.

Helped keep the site's LAN and WAN running smoothly, boosting the site's connection and reliability in the process.

Made significant contributions to staff trainings, recreational organizations, and programs, thereby fostering a positive atmosphere for tenants and staff alike.

Played a vital role in the early stages of the Prince George project by assisting in the initial evaluation of service requests.

Oversaw the daily operations of a 416-unit residential housing facility, prioritizing efficiency and ensuring tenant satisfaction.

Vocational Specialist 04/1997 – 09/1999

Center for Urban Community Services—Uptown Sites

Assisted MICA/DHS individuals in making well-informed career choices, conducting thorough evaluations of their abilities and areas for improvement.

Offered personalized vocational counseling to customize career pathways, providing options for job training and direct employment placement.

Delivered deep soft skills training to individuals seeking employment, improving their preparation for the job market and strengthening their chances of being hired.

Developed and nurtured a strong network of referrals for job development, enabling participants to easily enroll in job training programs.

Facilitated effective communication and cooperation among the organization, service providers, and corporate partners.

Participated in the Cultural Diversity Committee, advocating for inclusivity and diversity in the workplace.

Provided thorough information and guidance to service providers and consumers, ensuring a clear understanding of the services available.

Casemanager 10/1994 – 04/1997

Center Urban Community Services—The Heights

Provided comprehensive services for the MICA population, prioritizing consumer involvement in entitlement programs and offering essential assistance to secure reliable housing.

Worked closely with clients to ensure that their housing solutions were in line with their treatment goals, promoting a comprehensive and long-lasting progress.

Assisted individuals in connecting with suitable community health services, psychiatric care, and substance abuse treatment programs, prioritizing their overall well-being.

Ensured precise and well-organized consumer records, showcasing a meticulous approach and adherence to documentation standards.

Offered valuable support to the team leader, contributing to the smooth operation of the casework team and improving overall program efficiency.

Administrative Assistant 02/1993 – 04/1994

Landmarks Harlem

Handled office operations, offering crucial assistance to the Executive Director and Executive Board to enhance their effectiveness in their positions.

Maintained meticulous records, handled financial transactions, coordinated appointment schedules, and oversaw interns and the custodian to ensure efficient daily operations.

Managed office supplies to optimize efficiency and minimize disruptions by implementing efficient ordering, inventory management, and restocking processes.

Supervised confidential reports, service contracts, equipment, and maintained financial records for restricted bank accounts while discreetly distributing petty cash.

References:

References are available upon request.

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