Customer Service Representative
Resume:
Brianna J. Clark
Customer Service Representative
Honea Path, SC
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SKILLS
Microsoft window
Word
Excel
Adaptability
Problem solving
Customer service
Time management
EXPERIENCE
Bojangles, Simpsonville SC - Cashier, October 2018- May 2020
● Greet guests with a genuine smile and warm and inviting spirit.
● Accurately capture orders and suggest great additions using my knowledge of the menu.
● Ensuring dining room and service areas are clean in order to create a pleasant environment for guests.
● Using a headset to take customer orders take direction and/or give direction.
● Provide excellent customer service and address needs of customers in a timely and effective manner.
Target, Simpsonville, SC - Customer service representative, January 2021- September 2022
● Provide an easy, seamless shopping experience by keeping carts and baskets well stocked and clean for guests
● Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, charge electronic carts and attend to spills throughout the store as needed.
● Work at an efficient pace to minimize guest wait time while maintaining guest service and accuracy.
● Stock supplies during store open hours while being available for the guest.
● Scan and bag all guest items quickly, neatly and in compliance with food safety standards and company best practices.
● Make the guest aware of current and upcoming brand launches, store activities and events.
● Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures.
● Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU).
EDUCATION
Laurens District 55 High School, Laurens, SC - High school diploma August 2014- June 2018
Piedmont Technical College, Greenwood, SC - Associates in Applied Science
August 2018- August 2024
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