Brianna J. Clark

Customer Service Representative

*** ******* **.

Honea Path, SC

864-***-****

ad3cca@r.postjobfree.com

SKILLS

Microsoft window

Word

Excel

Adaptability

Problem solving

Customer service

Time management

EXPERIENCE

Bojangles, Simpsonville SC - Cashier, October 2018- May 2020

● Greet guests with a genuine smile and warm and inviting spirit.

● Accurately capture orders and suggest great additions using my knowledge of the menu.

● Ensuring dining room and service areas are clean in order to create a pleasant environment for guests.

● Using a headset to take customer orders take direction and/or give direction.

● Provide excellent customer service and address needs of customers in a timely and effective manner.

Target, Simpsonville, SC - Customer service representative, January 2021- September 2022

● Provide an easy, seamless shopping experience by keeping carts and baskets well stocked and clean for guests

● Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, charge electronic carts and attend to spills throughout the store as needed.

● Work at an efficient pace to minimize guest wait time while maintaining guest service and accuracy.

● Stock supplies during store open hours while being available for the guest.

● Scan and bag all guest items quickly, neatly and in compliance with food safety standards and company best practices.

● Make the guest aware of current and upcoming brand launches, store activities and events.

● Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures.

● Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU).

EDUCATION

Laurens District 55 High School, Laurens, SC - High school diploma August 2014- June 2018

Piedmont Technical College, Greenwood, SC - Associates in Applied Science

August 2018- August 2024

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