Anjan (John) Pahadi

***** *. ****** ***** **. Goodyear, AZ 85338 224-***-****

ad3cc0@r.postjobfree.com https://www.linkedin.com/in/anjan-pahadi-50b145231/

Self-driven leader with over 15 years of experience managing 70+ employees in a fast-paced print, mailing, fulfillment, and warehouse industry. Innovative thinker with a proven success rate by implementing a 3rd shift to reduce overtime, created a bonus plan to increase employee retention, productivity, and satisfaction. Quality and safety focused leader that strategically assesses and evaluates daily productivity by ensuring adherence to policy.

Summary of Qualifications:

Oversee a production floor managing the daily, weekly, and monthly operations.

Prioritize needs to ensure KPI targets are met with the highest efficiency of staff utilization.

Hires, trains, develops, and retains employees, building cohesive teams operating 24/7.

Performance reviews completed on a monthly basis with feedback for growth and development reviewed.

Complete annual performance reviews to address areas of growth and needs for development with salary compensation and bonus information provided to employees.

Implement strategic operational plans to increase staff productivity and decrease costs.

Delivers high-quality customer service by understanding client needs and finding the services to meet their requirements.

Consistent review of current processes to identify areas for streamlining and simplification to improve productivity and decrease waste.

Proven ability to successfully drive the process from production to shipping while maintaining excellent quality.

Professional Experience:

OSG – Carol Stream, IL May 2005 – Present

Production Manager (2013-Present)

Production Supervisor (2005-2013)

Responsible for the assembling and shipping of packages for insurance, investment, and health care companies with UPS, FedEx, DHL, and USPS.

Accountable to ensure over one million pieces of mail per day meet the quality standard of USPS and arrive at the appropriate destination in adherence to the service level agreements.

Management of high-speed million-dollar machines, facilitating scheduled maintenance, and proactively seeking cost-effective solutions for repairs and parts.

Develop and maintain the Standard Operating Procedures and workflows, analyzing operations for increased efficiencies.

Collaborate with customers, vendors, and sales teams to increase revenue and resolve customer-related concerns.

Prepare annual budgets including salaries, maintenance costs, and employee performance-based bonus plans.

Collaborate with key stakeholders to facilitate issue resolution in escalated situations.

Ensure staff adherence to HIPAA and protected information compliance standards.

Enforce OSHA safety guidelines and best practices to ensure an injury-free workplace.

Lead multiple quality improvement initiatives, reducing errors, increasing employee productivity, and enhancing employee and customer satisfaction.

Member of a team that oversees employee benefits, safety, quality of life, diversity, and engagement.

Education:

Bellevue University - Bellevue, NE

Bachelor of Science in Business Administration, Major in Business Management; Minor in Economics.

Technical Proficiencies:

MS Office (Word, Excel, Teams, Outlook), Print Stream System, Utility System (production)

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