Harry L. Barksdale

** ****** ***, *** *****

Jersey City, NJ 07305

805-***-**** (mobile) (email) ad3cbw@r.postjobfree.com

Education: Date Jan 2011- May 2011

Certificate in Essentials of Restaurant Management

Intensive course taught in conjunction with industry professionals.

The course covers an overview of the business considerations and skills needed to carry out the opening and management of a restaurant.

Experience:

International Cosmetics and Perfumes, New York, NY Sept 2022 –Present

Creed Fragrances, Saks Fifth Ave

Product Specialist

Demonstrated retail experience that delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent our prestigious brand, Creed.

Proficiency in the retail and fragrance business with an understanding of retail partners and store organization, some of which preferably come from developing relationships throughout the store to promote Creed.

Experience in and confrontable with working with a retail style setting and building relationships.

Drives sales by stepping out from behind the counter to engage with clients and build brand awareness.

Drives retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.

Accepting and processing orders, operating the POS register and resolving customer return issues.

Accountable for event presell, goals and set up.

Williams-Sonoma Inc, New York, NY Nov 2014 –Sept 2022

Sales Associate

Welcoming clients into the store.

Having knowledge about the range of cookware, cutlery, entertainment or food products.

Explaining to customers the best products for their needs.

Recommending related products to increase customers’ options and enrich the shipping experience.

Explaining the benefits and functions of products, methods of preparation and how to use them to achieve the best results.

Accepting and processing orders, operating the POS register and resolving customer return issues.

Promoting special sales and offers awareness of store loyalty program.

American Express / Momentum Worldwide, New York, NY Sept 2012 – Sept 2020

OPEN Business Lounge Manager

Trained, mentored, and managed the Lounge Receptionist and Assistant Manager.

Managed core day-to-day lounge operations, functions, upkeep and guest needs.

Liaised and built relationships with Convention Center staff in order to ensure operational excellence of Lounge.

Completed opening and closing duties including setting up and replenishing hospitality items, turning on T/V computer monitors, maintaining lounge cleanliness, and light moving of equipment, etc.

Maintained confidentiality of proprietary client information and assets.

Assist Momentum / client with forecasting and scheduling of staff according to occupancy levels.

Developed and maintained positive working relationships with others, supported team to reach common goals, and responded appropriately to the concerns of other employees.

Managed and held weekly on-site status meetings with lounge staff; participated in status meetings with agency partners.

Ensured adherence to quality expectations and standards; and identified, recommended, developed, and implemented new ways to increase organizational efficiency, productivity, quality, safety, and / or cost savings.

Tillman’s Bar and Lounge, New York, NY Feb 2010 – Sept 2012

Restaurant Manager

Monitored budgets and payroll records, and reviewed financial transactions in order to ensure that expenditures are authorized and budgeted.

Scheduled staff hours and assigned duties.

Established standards for personnel performance and customer service.

Monitored compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.

Coordinated assignments of cooking personnel in order to ensure economical use of food and timely preparation.

Reviewed work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.

Kept records required by government agencies regarding sanitation, and food subsidies when appropriate.

Estimated food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

Liz Claiborne Cosmetics Incorporated, New York, NY May 2004 - Aug 2008

Executive Assistant to Vice President of Marketing

Coordinated complex travel arrangements for domestic and international business travel, including coordinating and processing visas and last-minute travel changes.

Organized meetings, conferences, and events on-site and off-site.

Worked with several prestigious Fragrance Houses around the world.

Additional Skills and Experience:

MS Office and Mac Proficient (Outlook, PowerPoint, Excel)

Advanced knowledge of Point of Sales Systems

Food Handler Certified

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