STEPHANIE SCHUBERT

Redwood City, California *****

650-***-****

SUMMARY

Learning and development professional with strong instructional design background in e-learning, virtual instructor-led training and project management

Consulted at high tech and other companies including Accenture, Humana, Palo Alto Networks, Blue Shield, Google, Cisco, and AT&T

Previously, worked in-house as an instructional designer at Apple and an educational start-up.

SKILLS

E-learning Tools: Articulate Storyline3, Storyline360, Captivate, Camtasia, Presenter, Audacity, Oracle

Guided Learning, Acrobat DC

Instructional Design Methodology: ADDIE, Agile (SAM)

Graphics/Video: Adobe Premiere, Photoshop, Snag-It

Productivity: Microsoft Office Suite

EXPERIENCE

CONSULTING WORK (2010 - PRESENT)

Accenture (May 2021-September 2022)

Developed AI training for 30,000 learners in Strategy & Consulting organization, including edited video segments.

Developed Delivery Excellence VILT presentation for delivery leads.

Developed VILT presentation for support staff on Accenture’s shift to password less sign-in.

Created design for D2L training on Google Cloud Platform.

Humana (December 2020 – March 2021)

Created VILT materials and job aids to train employees on new Salesforce system and new business processes.

Edited audio segments for VILT.

Palo Alto Networks, Global Technical Enablement (June 2019 - January 2020)

Used Storyline3 and Storyline 360 to develop technical product training for customers on cybersecurity products (Prisma Cloud Security, Cortex Security Operations)

Edited Camtasia product demonstrations.

Created course promos using Camtasia animation.

Robert Half Corporate (Jan 2019-June 2019)

Developed job aids on how to use DocuSign.

Using Storyline, designed and developed scenario-based learning for staffing professionals.

Interviewed high performing staffing professionals re best practices for lead generation.

Blue Shield (Dec 2017-July 2018)

Developed training introducing Oracle Human Capital Management software to employees and managers (Compensation, Performance Mgt., and Goal Mgt.)

Developed process flowcharts as job aids and customized Oracle’s Guided Learning Product for Blue Shield audience with links and added content.

Participated in UAT system testing.

PG&E (October 2015-March 2017) (August 2017-Dec 2017)

Project managed, designed and developed e-learning course (Oracle UPK simulations) on using SAP in permitting process.

Using Storyline, designed and developed e-learning describing new time off benefits for employees and introducing best practices for supervisors’ interactions with employees

Designed and developed virtual learning course for rate reform initiative.

Wrote and developed Camtasia video simulation and leader’s guide for virtual learning course on learning management system upgrade.

Project managed and developed instructor-led training/e-learning simulation in Storyline for customer service representatives.

Google (through Apex Systems) (March 2015 – August 2015) \

Updated existing online training programs on Google for Work products.

Edited video interviews and built surrounding course material in Captivate for advanced sales training

Synaptics (May 2014 – December 2014)

Designed and developed technical training for engineers and application engineers.

Videotaped live training presentations and repurposed into online learning modules.

Recorded and edited tool demos.

Project managed and worked with subject matter experts to identify training needs and develop online modules.

Worked with presenters to develop online learning based on PowerPoint presentations.

SunPower (August 2013 – May 2014) Project managed and designed e-learning modules in Captivate on how to use salesforce.com within context of SunPower sales process.

Conducted pre-interviews with internal partners (engineering, design, project finance) re their role in the sales process in preparation for videotaped sessions.

Developed training roadmap for account executives and sales analysts.

Used SharePoint to create global sales development website.

AT&T (November 2010 – July 2013)

Designed and developed 4-part virtual workshop for solution sellers on selling integrated solutions (cloud, mobility, unified communications, and security); conducted train-the-trainer sessions for workshop.

Led project team to design Emerging Technologies University curriculum for technical sellers.

Managed 3-month webinar series, acted as moderator, and worked with SMEs and industry analysts to gain their participation and guide their presentations.

EDUCATION

University of California, Berkeley, CA

Bachelor's Degree, English

SF State University, San Francisco, CA

Master's Program, Radio-Television (everything but thesis)

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