Tiffani Jaeger

* ****** **** ***** ******* NY, **572 C: 585-***-**** ad3caz@r.postjobfree.com

Professional Summary

Hardworking individual who works well with others in a fast paced environment. Dedicated worker that is willing to work a variety of hours weekends and holidays. Strong computer and communication skills, ability to multitask.

Skills

Outgoing personality

Leadership abilities

Very adaptable to change

Friendly

Organized

Multitasking

Microsoft Office experience

Experience

Customer Service Representative

Coast Professional Inc.

Geneseo, NY

6/2022-10/2023

•Multi-tasking

•Transferring calls accordingly

•High volume calls

•Reading scripts verbatim

•Skip-tracing

•Verify customers PII (personal identifiable information)

•Making follow up calls

•Collecting payments

•Debt collections

•Federal Student Aid

•Documentation

Collection Specialist

Pioneer Credit/ Navient

Perry, NY

10/2020-3/2021

•Documenting all work

•Multi-tasking

•Answer high volume calls

•Running multiple screens at a fast pace

•Transferring calls accordingly

Education

GED Genessee Valley Boces Mt. Morris, NY 02/2011

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