Sharanda Brintley

Mooresboro, NC *****

ad3c9z@r.postjobfree.com

+1-864-***-****

One thing that I can say about myself is that I'm a very hard worker. There is nothing I cannot do when I put my mind to it. You will be very happy if you add me to your team. I'm a fast learner with years of exceptional customer service experience.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Adult Medicaid Caseworker

Cleveland County Department of Social Services - Shelby, NC February 2023 to Present

• Evaluate clients for Medicaid

• Work on government systems to determine eligibility for government assistance

• Create Spreadsheet for caseload

• Customer Service for clients on the telephone and in person interviews to answer questions or conduct the application process.

• Troubleshoot app online so clt can make the necessary changes to there portal.

• Keep daily log of recerts

Temp. Ends June 21st

Department of Social Services

December 2020 to Present

• Customer Service

• Calling clients to gather information for energy programs

• Entering information into the system to approve or deny client for energy assistance

• Calling electrical vendors to make pledge (payment) toward bill or get breakdown of electrical bill

• Creating spreadsheets and emails for performance. Front Desk Administrative Assistant

Clemson Eye - Greenville, SC

July 2021 to February 2023

• Check patients in and out on NextGen software

• Schedule Retina and Wellness appointments

• Handle appointments for cataract clinic and lasik surgery

• Help patients with optical needs. Picking out glasses, ordering glasses.

• Verifying insurance (vision insurance and medical insurance)

• Help patients with cataract paperwork and evaluation for the doctors

• Handle billing for techs and scribs

Administrative Assistant/Intake Coordinator

Law Offices of Regina Taylor

June 2020 to December 2020

• Called clients about billing and took payments over the phone or sent link via email for payment

• Scheduled court cases, depositions, and mediations

• Scheduled appointments for clients

• Took intake, gather information for clients to schedule appointments for divorce, adoption, and misdemeanor.

Administrative Assistant

White Oak Manor Shelby - Shelby, NC

August 2019 to May 2020

• Answer phones, accounts payables, order supplies for company, assist with activities, customer service and etc.

• Scheduled hotels and appointments for Healthcare Administrator

• Scheduled interviews and health screenings for upcoming healthcare providers Administrative Assistant

Monarch Behavioral Health

October 2017 to August 2019

• Front Desk personnel

• Deliver exceptional customer service

• Handling day to day operations of mental health

• Scheduling appointments and calling to confirm

• Organizing spreadsheets of daily operations

• Handling medical records forms and scanning them into charts

• Interacting with patients making sure they receive the services that they need.

• Sending and answering all emails

• Exceptional in all Microsoft Office

Medical Data Systems

Administrative Assistance

• Answer Telephones

• Inventory for hospital overdue bills

• Called patients about overdue hospital bills

• Check and Card handling for payments

• Spreadsheets for paid and not paid bills

Assistant Office Manager

Preferred Medical Assistance

August 2015 to January 2017

Jun-Dec 2014

• Delivered exceptional customer service

• Handled day to day operations of office

• Data entry and Spreadsheet operation

• Efficiently solved client issues

• Sorting and Mailing Correspondences

• Submitted Applications in timely manner

• Record and Database keeping

Lead Instructor

Rutherford Life Services

2013 to 2014

• Was responsible for mental health patients age 16 and up

• Daily lesson and Activity Planning

• Professionally greeted family members and sponsors Bank Teller

State Employee Credit Union

2012 to 2013

• Responsible for scanning checks and money handling

• ATM Deposits

• Greeted Customers and Answering phones

Education

Associates Degree

Gaston College

Present

High School Diploma

Crest High School

2009

Skills

• Performance- driven and results-oriented administrative professional with diversified experience in organizational and project management. Background includes payment processing, data input, spreadsheet development and customer service/support. Excellent verbal and written communication skills, highly organized and effective in managing and coordinating daily office projects.

• Customer Service

• Problem Solving

• Mathematical Aptitude

• Sorting and Processing

• Money Handling

• Team Collaboration

• Point of Sale System Operations

• Data Entry

• Word Processing

• Filing and Organizing

• Record Keeping

• Inventory

• Oral and Written Communication

• Microsoft Office

• Medical Records

• Accounts Payable

• Bookkeeping

• QuickBooks

• Office Management

• Microsoft Outlook

• Accounts Receivable

• Personal Assistant Experience

• Clerical Experience

• Human Resources

• Medical terminology (5 years)

• Typing (10+ years)

• Medical Billing

• EMR Systems

• Medical office experience (6 years)

• Medical Coding

• Insurance Verification

• Optical experience (Less than 1 year)

• Next generation sequencing (Less than 1 year)

• Windows (10+ years)

• Executive administrative support

• Personal assistant experience

• Microsoft Office

• Microsoft Outlook Calendar

• Communication skills

• Google Suite

• Bookkeeping

• Front desk

• Accounts payable

• Clerical experience

• Social media management

• Typing

• Research

• Human resources

• Customer service

• Medical records

• Medical terminology

• Desktop administration

• Accounts receivable

• Office management

• Cash handling

• Medical coding

• Hospital experience

• Medical office experience

• Time management

• Care plans

• Property management

• Organizational skills

• Phone etiquette

• Filing

• English

• Data entry

• Writing skills

• Computer skills

Contact this candidate