Supply Chain Business Development

Ronald C. Reagan

208-***-**** • ********@*****.***

High-Performance Professional with Extensive Experience

Laboratory & Supply Chain Development • Medical Sales & Marketing Account Development & Retention • Business Development

Accomplished manager with distinguished history of generating sustainable revenue and cost savings. Deadline-driven supervisor with proven track record of attracting new clients and maintaining profitable relationships with existing accounts. Forward-thinking strategist with knowledge of effective relationship management and competitive analysis. Goal-centered leader with notable career that includes numerous top rankings and prestigious honors. Motivated problem-solver with expertise in educating groups of physicians, staff and team members on new product offerings.

Core Competencies

Personnel Management & Development • SOP • Communications • Team Building & Leadership • Forecasting • Purchasing • Training • Revenue Generation • Cost Savings • Business Administration • Networking • Inventory Management • Process Improvement • Supply Auditing • Warehouse Mapping • Procedural Standardization

Professional Experience

State of Washington, Airway Heights, WA 7/2022-present

Department of Corrections

Mail Processor-Driver

Screening of all incoming/outgoing mail, flats, packages, and property. log all property and packages. screen material to determine if it is appropriate to deliver within the facility. handle questions/complaints submitted by incarcerated individuals and staff. Process legal mail and money orders. screen all incoming and outgoing emails, pictures, and videos. pick-up and deliver mail to usps. Make deliveries to/from other departments within the facility.

Division of Veterans Services, Lewiston, ID 12/2020-5/2021

Veterans Nursing Home

Office Specialist 1

Screening of Staff and Visitors. Accumulation of Statistics. Special Projects for Other Department.

ResCare Home Care/All Ways Caring Home Care, Clarkston, WA 4/2020-10/2020

Regional Home Care Provider 4/2019-7/2019

Branch Manager for three branches

Manage a staff of 2 supervisors and 80 care providers. Contract Management, Manage Budget for three branches. develop relationships with Team, case managers, Clients, hospitals, and organizations in need of home care providers. Referred and recommended healthcare needs for clients. Understand and implement guidelines of Medicaid, Medicare, Respite, DSHS, and Foster Care. Follow CBA for Washington State Unionize Providers.

Pathologists’ Regional Laboratory, Lewiston, ID 7/2019-4/2020

Regional Laboratory Services 5/2021-11/2021

Client Service Manager/Courier Manager/Sales Manager

Managed a staff of 2 supervisors and 24 client services representatives and couriers. Contacted clients to identify needs and resolved issues to meet their needs. Oversaw the hiring, orientation and training of department staff. established long-range objectives and developed strategies to achieve them. Maintained communication between directors and department managers. Customer service included: referrals, dispute resolution, and follow through of patient needs. Developed and executed strategy to expand into the spokane/cda markets.

Sysco Food Service, Clarkston, WA 5/2018-9/2018

Regional Food Service

Sales Representative

Maintained a $1.5 million Territory. Area Included Eastern WA and Northern Idaho. Developed New Business, Grew Existing Accounts and Minimized Lost Business. Achieved Profitable Sales Growth and Special Objectives. Developed a Mix Of Products And Services To Meet The Needs Of Customers. Being Informed Of Market Conditions, Product Innovations, And Competitors’ Products, Prices, and Sales. Collected A/R When Necessary. Evaluated Market Trends.

Public Consulting Group (PCG), Clarkston, WA 10/2017-1/2018

Disability Advocacy Provider

Supervisor

Managed a staff of 6-15 analysts. Hired, Motivated, and Trained Staff. Managed Caseload And Deadlines of Team Members. Monitored Staff Performance and Followed Up On Areas Of Deficiency. Managed Budget for Adult Division. Managed and Implemented Multiple Contracts. Maintained Daily and Monthly Dashboards. Managed a Team of 20 Lawyers throughout the United States. Referred Clients to specialist. Established and Implemented Policy and Procedures. Vendor and Project Management.

St Joseph Regional Medical Center, Lewiston, ID 6/2014-10/2017 Regional Hospital

Operation Manager/The Resource Group

Inventory Control of a 125 Bed Hospital, Managed 25 Employees, Contract Management, Vendor Management, Managed 100 Requestors, Developed Relationships with Doctors, Managed Off-Site Warehouse, Chair New Product Review Committee, and Maintain Daily and Weekly Dashboards.

Knowledge of Healthcare Supply Chain Management principles and Concepts in Procurement, Receiving, Distribution, Replenishment, an Equipment Management

Value Analysis Product Review, Product Standardization, and Product Trial

Strong Knowledge of the Products and Procedures Performed on the Nursing Floors

Managed Strategic Relationships with Business Partners and Clients

Delivered Outstanding Customer Service Performance

Optimized the Balance of Inventory Levels with Service Requirements and Drove Efficiency Improvements to Achieve Least Cost Operations

Managed Annual Budget

Engaged with Suppliers to Establish and/or Improve Processes and Performance

Collaborated Closely with Stakeholders to Continuously Drive Improvements to the Key Service Drivers

Ensured that Strengths and Skills of Personnel are Developed

Monitored Training with Further Coaching and Counseling as Needed

Excellent Leadership and Influence Skills, Able to Bring Vision to a Group and Cross Departments by Showing a Strong Customer Service Mindset

Attended In-Service Presentations and Completed Mandatory Education

Controlled Costs without Compromising Patient Safety, Quality of Care of the Services Delivered

Monitored Vendor Reliability and Performance

Reviewed and Coordinated Approval of New Vendor Contracts

Reviewed Purchase Requests, Purchase Orders, and Receipts for Accuracy and Compliance

Assistant Director/Retail Manager/Touchpoint SJRMC

Hired, Trained, and Motivated a Staff of 30 People. Ordered, Priced, Merchandised, and Stocked Product. Inventory Management. Great Customer Service. Prepared Meals for Patients, Staff and Family. Developed Menu, Cashiered, Balanced Cash, and Bank Deposit. Opened and Closed Café. Developed Promotions, and Educated Staff and Guests. Increased Sales Year over Year for Twelve Months Consecutively. Reduced Shrinkage Twelve Consecutive Months.

Education & Professional Development

Associate Degree, Focus: Accounting and Finance, Kinman Business University, Spokane, WA

Bachelor of Science, Focus: Business Administration & Marketing, University of Idaho, Moscow, ID

On-the-Job Training:

SPIN, SOCRATIC & SOAP Selling • Advanced Clinical Selling • Asking the Right Questions • Frontline Leadership Advanced Closing Techniques • Coaching for Optimal Performance • Managing Individual Performance

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