Customer Service Delivery Driver

RANDY PATINO

224-***-**** @

Courier /Driver

**********@*****.*** eo

Arlington Heights, IL 60004 @

SUMMARY

Dedicated and punctual Courier Delivery Driver with over a decade of experience in fast-paced delivery

environments. Proven track record of managing delivery schedules efficiently, ensuring customer satisfaction,

and maintaining the integrity and safety of packages. Skilled in navigating diverse routes using GPS technology,

adept in handling various types of vehicles, and experienced in performing under tight deadlines. Bilingual in

Spanish and English, with a strong background in customer service and an ability to adapt to changing

environments. Seeking a challenging role to leverage extensive delivery experience while contributing to the

success and reputation of the organization.

EDUCATION

Wright College

Associates in Biology Program

2023-Current

Malcolm X College Medical Center

Certified Surgical Technician (CST)

2016-2018

Amundsen High School

H.S.Diploma

2008

SKILLS

¢ - Proficient in Microsoft Office

Applications

¢ - Bilingual in Spanish and English

« - Experienced Uber/Lyft Driver

¢ - Typing speed: 75 WPM

¢ - Supervisor role experience

* - Customer Service & Hotel hospitality

experience

e - Courier Experience

PROFESSIONAL EXPERIENCE

Courier /Driver

Capsule Pharmacy - Chicago- 11/2023-Present

- Responsible for the secure and timely delivery of pharmaceuticals.

- Ensure adherence to all safety and regulatory requirements during

delivery.

- Coordinate with pharmacy staff to manage and organize delivery

schedules.

- Provide excellent customer service during each delivery interaction

Catering Courier

DeliverMyGrub (DMG) - Chicago, IL 01/2016-11/2019

- Delivered catering orders to various clients, ensuring timeliness

and food quality.

- Managed order details and customer specifications with

accuracy.

- Maintained communication with customers for delivery updates

and feedback.

- Handled cash and electronic transactions for delivered orders.

Valet Attendant

VPA (Valet Parking Authority) Chicago, IL — 12/2011 - 03/2018

- Provided valet parking services, effectively and efficiently parking

customer vehicles.

- Offered assistance and travel directions to customers.

- Maintained a friendly demeanor and provided premier customer

satisfaction.

- Assisted in managing the flow of traffic and ensuring safety in the

parking area.

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