Graduate Student
Work History
Education
Contact
WWW
https://bold.pro
/my/farzana-hasan-
230*********/795
Skills
Farzana Hasan
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Sales Representative
Kedora Asia Co. Ltd, Property, Bangkok
Developed and delivered engaging sales
presentations to convey product benefits.
Met with existing customers and prospects to
discuss business needs and recommend optimal
solutions.
Retained excellent client satisfaction ratings
through outstanding service delivery.
Negotiated contracts with clients and developed
relationships with key personnel.
2020-08 -
Current
Restaurant Server
Longhorn Steakhouse & Grill Pattaya
Used communication and problem-solving skills to
resolve customer complaints and promote
long-term loyalty.
Stayed up-to-date on menu changes to help
customers make food choices.
Cultivated warm relationships with regular
customers.
Kept server areas clean and stocked to increase
efficiency while working tables.
2019-01 -
2022-07
Bachelor's Degree: International
Hospitality Management
Swiss Hotel Management School - Leysin
2022-09 -
2023-01
BEST HOSPITALITY SCHOOL - WORLD
Address
04607, United States
America
Phone
farzana.hasan@shms-
mail.ch
Outlook
Upper intermediate
Apple iOS Apps (Pages,
Numbers
Upper intermediate
Keynote)
Upper intermediate
Accomplishments
Additional Information
Languages
BEST HOSPITALITY SCHOOL FOR EMPLOYER, THE BEST
HOSPITALITY SCHOOL FOR ACADEMIC REPUTATION
Bachelor of Arts: Tourism Management
SWISS HOTEL MANAGEMENT SCHOOL SWITZERLAND -
SWITZERLAND
Finn College - Bangkok
Graduated with Merits
2019-01 -
2022-08
Bachelor of Arts in international hospitality
management. Third class honors (20 April 2023)
The university of Derby the degree of bachelor
arts in international hospitality management
having satisfied the examiners for an approved
scheme of study and practice
Receive Merit in hospitality education.
Received Merits- Based scholarship.
I'm a recent graduate student from Swiss hotel
management school Switzerland and I'm looking to
gain an experience in a hospitality industry. Thank you
Problem solver
Upper intermediate
Ethical and loyal
Upper intermediate
Diligent and organized
Advanced
Sales expertise
Advanced
English
Proficient
Thai
Proficient