ad3c4u@r.postjobfree.com Suisun CA, ***** 415-***-****

Qualifications

Energetic, results-oriented Receptionist, eager to bring strong administrative skills to a growing company in need of top level support. Excellent organization, communication and relationship building skills. Articulate and friendly with a professional demeanor. Highly qualified with exceptional verbal/written communication and strong leadership skills to effectively resolve problems and provide superior service. Outstanding success in building and maintaining client relationships with key decision-makers.

Experience

HealRight360- 1563 Mission st

Access Coordinator Manager Feb.2022-Present

Supervise 9 employees, Approval of timesheet. Hiring employees. Check medical insurance for appointments, Knowledge of Medical, Healthy San Francisco, Anthem blue cross, Kaiser and other medical insurance. Serves a marginalized population, Check patients in and out of appointments. Schedule follow up and new appointments for medical, Dental and Behavioral Health. Making weekly schedules for work performed by each employee. Making referral for outside resources such as case management, ID’s, Food pantries, residential treatment programs and housing. Enrolling patients into medical and other insurances.

Larkin Street Youth Services 869 Ellis St

Program manager Feb 2017 – 2021

Provide guidance and assistance to staff and clients.

Track and report client interactions through a central database system.

Supported and engaged with youth who access services in the shelter

Provide crisis intervention and counseling while employing techniques such as motivational interviewing and harm reduction.

Approval of timesheets

Completed various data assignments including

Incident Reports, Nightly Sign In, and CHANGES system.

Keep budget, Ordering supplies, ONE system, RTZ system

Addus Healthcare Sacramento, CA

Caregiver Jan 2013 – March 2015

Certified in CPR and first aid.

Made daily rounds to several homes of patients and administered care based on doctor’s instructions.

Assisted patients in money management such as: bill paying, budgeting, grocery shopping.

Support many patients in the maintenance and the upkeep of their home.

Prepare meals on dietary needs.

Glide Foundation San Francisco

Case Manager July 2009 – Nov 2012

Served clients by directing them to appropriate services such as: housing, shelter, substance abuse programs, and money management.

Answered, screened, and forwarded calls providing basic information about our foundation.

Maintained clients’ personal information in Excel spreadsheet.

Updated appointment calendars and scheduled meetings.

Performed other clerical duties such as: filing, faxing, photocopying, etc.

Maintained security by following procedures and controlling access to site

EDUCATION

5 Keys Charter School, San Francisco

High School Diploma Received 2016

Lydia Johnson

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