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Customer Service Business Operations

Location:
Greensboro, NC
Posted:
February 04, 2024

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Resume:

Robena Griffin

Greensboro, NC *****

ad3c3y@r.postjobfree.com

+1-336-***-****

Flexible Professional Seeking New Opportunities

Willing to relocate: Anywhere

Work Experience

Shift Manager

Panera Bread - Greensboro, NC

August 2019 to Present

• responsible for overseeing business operations,

• delegating tasks to team members and resolving problems that occur on their shift

• stocking inventory, balancing the cash register

• coordinating employee responsibilities to improve efficiency or customer service. Nutrition Ambassador

Cone Health - Greensboro, NC

January 2018 to February 2021

• Accountable for meal service for all patients on a daily basis.

• Responsibilities include obtaining patients' menu selection.

• Processing tray tickets and nourishments according to the patients' diet prescription.

• Accurately serving food and beverages to patients in accordance with diet.

• and verbally communicating patient concerns to clinical dietitian (education needs, inadequate meal consumption, etc.).

• Serves as the point of contact for patient care units. Caseworker

Guilford County Government Department of Social Services - Greensboro, NC September 2020 to November 2020

Interviewing clients

Processing applications

Education

Bachelor's in Human Development and Family Studies University of North Carolina at Greensboro - Greensboro, NC August 2017 to December 2019

Associate in General Studies

Forsyth Technical Community College - Winston-Salem, NC August 2015 to June 2016

High school diploma

Aurora High School - Aurora, NC

January 1994 to June 1996

Skills

• Microsoft Word (10+ years)

• Case Management (Less than 1 year)

• Supervising experience (5 years)

• Customer service (10+ years)

• Childhood development (Less than 1 year)

• Leadership

• Intake Experience

• Individual / Group Counseling

• Social Work

• Teaching

• Shift Management

• Conflict Management

Certifications and Licenses

ServSafe

Food Handler Certification

Assessments

Early childhood development — Completed

July 2021

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Assistant teacher at New Arrivals Institute

• Case work assistant at New Arrivals Institute



Contact this candidate