Customer Service Store Manager
Resume:
Maria A. Medina
**** **** ********* ***** *** #* Milwaukee, Wisconsin 53219
***************@******.***
Objective
With over 16 years of managerial experience and 27 years of general customer service I come with a strong skill set which I have obtained from working with a diverse public and environment. I am eager and ready to take the next step towards a new opportunity and apply the knowledge I have gained. PROFESSIONAL EXPERIENCE
Sally’s Beauty Supply November 2008-present
West Allis, WI
Store Manager
Work hand in hand with regional managers to run and operate all aspects of the retail space.
• Manage and maintain store front
• Assist customers with their needs
• Run reports in order to make necessary daily audits
• Hire and train new staff members to meet store needs.
• Create and manage schedules for store staff
• Maintain inventory, make corrections as needed
• Provide training for newly hired store management for other Sally’s store
• Meet store monthly, quarterly and yearly store goals. Sally’s Beauty supply November 2007 - November 2008 West Allis, WI
Assistant Manager
Oversee the daily production for the store; work closely with management on special projects.
• Generate reports to update and if needed correct store inventory
• Train office staff
• Serve as backup to store manager
• Ensure staff have completed daily task correctly.
• Oversee the stores balancing, credit and cash transactions
• Greet and help customers
• Open and close store as needed
Vesta January 2007 - November 2007
Franklin, WI
Machine operator
Maintain and control daily/weekly operations
• Examine and weigh product
• Fill out paper work accordingly
• Oversee the daily productivity
Children’s World March 2003 - January 2007
Milwaukee, WI
Lead teacher
Responsible for teaching basic learning skills to young children
• Establish and enforce center rules
• Provide training for new teachers
• Prepare curriculum and daily class activities
• Meet with parents/guardian to discuss child’s progress EDUCATION
Continental Academy – High School
August 2008
SKILLS
- Fluent in English and Spanish
- Organized and detail oriented
- Cash handling experience
Computer Skills
• Windows
• Microsoft Excel
• Outlook
• Types 45 – 50 words per minute
CERTIFICATIONS
- Director of child care services
- Lead teacher
- Sales
- Waste management
- Body sculpting
References
America Urbina
Angela Carpenter
Maria Mendoza
Beatriz Sada
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