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Jeanene Miles

Escrow Assistant

ad3c1a@r.postjobfree.com • 970-***-****

LinkedIn • Fort Collins, CO Zip Code

Highly organized and accomplished professional with extensive experience in preparing, improving, and implementing escrow processes. Proven excellence in processing documents in compliance with established policies and procedures. Adept at completing real estate escrow transactions by identifying requirements, clearing titles, assembling, preparing, and reviewing closing documents while ensuring accuracy. Skilled in identifying escrow requirements by studying and clarifying buyer, seller and lender instructions. Expert in ensuring completion of all documents within agreed deadline while maintaining records in escrow system and customer database. Excellent communication skills with ability to build long-term professional relationships at all levels.

Areas of Expertise

Escrow Operations & Processes

Records & Database Management

Customer Service & Satisfaction

Management Support & Reporting

Key Account Management

Legal Documents Preparation

Strategic & Tactical Planning

Regulatory Compliance

Team Collaboration

Problem Resolution

Relationship Building

Attention-to-Detail

Professional Experience

Stewart Title Company 2019 – Present

Sr Escrow Assistant

Develop, verify, and complete all closing documents while ensuring ir accuracy. Review and summarize search activity documents. Ensure compliance with regulatory compliance. Complete real estate transaction and draft closing reports. Generate documents for closure of sale.

● Promoted to Escrow Manager by delivering exceptional performance.

● Achieved customer satisfaction by building and strengthening long-term professional relationships at all levels.

● Closed close 135 closings in one month as an assistant. North American Title 2014 – 2019

Escrow Assistant- COAP Department

Oversaw all aspects of pre lime work up on files such as real estate figures, utilities, HOA and commission. Managed work files included those from Northern Colorado to Colorado Springs. Developed and reviewed documents for closing.

● Established long-term professional with clienteles applying excellent communication skills. Unified Title Agency 2012 – 2014

Assistant to Closer

Managed and updated a database of clients. Obtained required property details, removed fluff from files, maintained daily deposit, and upgraded listings. Engaged in ordering utilities, HOA and all other things in file. Guardian Title Agency 2010 – 2012

Receptionist-Escrow Officer

Led escrow related job functions. Conducted all receptionist/front desk duties, including phones answering, greeting visitors, lobby set-up, process deliveries, and supported to administrative duties, as well as closure of office. Additional Experience

Escrow Officer, Group Inc., Escrow Officer, North American Title Escrow Officer, Title America Escrow Officer, Land Title Escrow Manager/ Officer, Stewart Title