Zelda Cunningham

**** ****** **

Richmond, Va. **234

804-***-****

ad3bxr@r.postjobfree.com

Objective: To obtain a position in the exciting field of Office Management or Customer Service.

Employment

Hicks Hauling Services

2014-2023

Office Manager

Answered incoming calls, set up appointments for bids for jobs, hired employees for assigned jobs, keyed invoices into computer, ordered supplies, paid bills, resolved customer issues, and responsible for payroll. Comfort Suites, Richmond, VA

2012-2014

Night Auditor

Performed all front desk related functions including but not limited to checking guests in/out, booking reservations via phone and in person, maintaining guest records, cash and credit card transactions, responsible for auditing previous day receipts to verify and balance entries, ran daily reports and verified accuracy of information, insured guest safety and security during overnight hours, resolved guest complaints, prepared and set up breakfast for guest. McDonalds, Chester, VA

2011-2012

Shift Manager

Managed crew, responsible for opening and closing store, hired new employees, delegated job assignments, counted down cash drawers, made bank and safe deposits, counted safe for accuracy when taking over shift, ran daily reports, and resolved customer issues.

2010-2011

Cashier

Greeted customers, order taker, trained new employees, and cash/credit card transactions.

Concise Fashions Magazine

1998-2010

Office Manager

Answered multi line phone, managed office, maintained filing system, processed bills, keyed invoices in computer, and resolved customer issues. Education

Diploma, graduated 1983, Armstrong-Kennedy