Unrestricted

Phumzile Khumalo

Citizenship : South African

Contact

Tel : 079-***-****/071-***-****

e-mail : ad3bx1@r.postjobfree.com

Address

*** ********* ******* ******* ****

Profile

Date of Birth :27 August 1980

Identity Number :800**********

Marital Status :Single

Dependents :1

Availability :Immediately

Drivers License :Valid Code 10

Key Skills

MS Word and Excel

Ability to handle high

levels of pressure

Customer-service

experience

Good speaking manners

Internet Critical decision making

Experience with Shared

Service Centers

Bilingual skills

Education

1999 Saint Victor High School

Highest Standard : Matric

2005

Trainings

Certificate in Computer End User System-MSC College 2015

Call Center Diploma- Quest Computer Skills Centre

Cargo Learning Academy

Certified Qualifications:

Cargo 1

Cargo 2

Cargo 3

Life Animals regulation

Work Experience

Olifansfontein Police Station Nov 2012 to November 2015 Position: Logistics & Human Resource assistance

Landelani Recruitment agency

June 2007 to September 2009

Unrestricted

Position: Co-coordinator/Supervisor

First national Bank Contract Center

October 2005-March 2007

Position : Resource Pool/ Customer care

9 Enquiries

9 Telephone Banking

9 Internet banking

9 Internet Validations

9 Lost card cancellations

9 Pricing structure

9 Investment department

9 Credit card enquiries

Smart Practice

November 2003-May 2005

Position: Call Center consultant

9 Outbound calls

9 Target marketing

9 Follow up on queries

Edgars

January 2000-October 2003

Position: Cashier and Customer service

9 Checking the cash float

9 Displays in bedding unit

9 Cash up

9 Customer service

References:

1.Company : Staffing Solutions

Contact Person : Tebogo

Position : Management

Contacts : 074*******/011784440

2. Company : Landelani Recruitment Agency

Contact Person : Tebogo

Position : Management

Contact Numbers : 011*******/ 074*******

3. Company : Smart Practice

Contact Person : Nosipho Akios

Position : Management

Contacts : 072*******

4. Company : FNB Contact Center

Contact Person : Chad Rida

Unrestricted

Position : Team Leader

Contacts : 011*******/087*******

5.Company : Olifansfontein Police Station

Contacts :Human Resource Manager

:Nana Kgafela

:011-***-**** ext 132

:082-***-****

6. Cargo Learning Center-Kempton Park

Contacts :011-***-****

Languages

Shona, Zulu (native) English (fluent,) Afrikaans (basic,)

Contact this candidate