Richard W. Sweeney

** ********* **** ****** ** **062 978-***-**** ad3bwa@r.postjobfree.com

SUMMARY

Recently retired versatile Operations Manager after a lifelong 37-year career with UPS, who thrives in dynamic, challenging, and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of the planning and execution of operational processes, unsurpassed worth ethic, high degree of integrity, and strong leadership qualities. Looking forward to a new adventure that a new career will bring me in both personal and professional growth. EDUCATION

Tewksbury High School – graduated June 1987

Ashford University – completed 3 years and 76 credits towards Bachelor’s Degree in Business EXPERIENCE

April 1987–August 1987

· Package Handler - Hourly -Package Division - United Parcel Service August 1987–March 1994

· Part Time Supervisor - Hub Division - United Parcel Service March 1994-February 2018

· FT Operations Coordinator - Hub and Package Division - United Parcel Service February 2018-October 2023

· Business Manager - Hub and Package Division - United Parcel Service SKILLS AND ABILITIES

• Responsible for the implementation and achievement of safety, service, and production goals

• Previously managed 20+ supervisors and over 20 hourly employees: including training, scheduling, compliance, and employee records

• Training, mentoring, development, and retention of hourly and management employees

• Directly involved in the planning and execution of daily operating plans and tracking and reporting of results based on metrics and daily operating plans

• Optimized the overall customer and employee experience through action plans to improve safety, service, and production

• Strategic planning, analytical and organizational skills

• Reports expert and extensive computer skills

• Productivity improvement

• Troubleshooting and problem solving

• Multi-unit operations management

• Systems implementation for cost reduction and containment

• Comprehensive Health and Safety Program leadership in every division Page 2

TRAINING AND CERTIFICATIONS

• UPS Corporate Training- including but not limited to: Front Line Supervisor Training School, Hub Supervisor Training School, 80 Ramp Air Hub School, Leading with Integrity and Excellence Training, Package Driver Training School, New Management Orientation School

• Facilitator of Front-Line Supervisor Training School

• Special Teams Coordinator sent to open up multiple hub in a box buildings in the Northeast

• District Certification in Air Dangerous Goods, Hazmat Management Designated Responder References furnished upon request.

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