Renarda F. Cager

Atlanta, GA ***** ~ 404-***-**** ~ ad3bvq@r.postjobfree.com

Professional Summary

I am interested in a position with an organization that offers growth potential. A highly focused, dependable professional who possess a high level of integrity and commitment to excellence. Experience:

Independent Property Claims Adjuster/ State Farm/ Worley August 2017- Present Atlanta, GA

Responsible for the handling of first party property claims including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and complexity.

Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.

Secures recorded or written statements as appropriate.

Negotiates with multiple constituents, i.e.; contractors or insured representatives and conveys claim settlements within authority limits.

Manages file inventory to ensure timely resolution of class.

Attend depositions, mediations, arbitrations, pre-trials, trials, and all other legal proceedings as needed. Google/Adecco August 2015- August 2017

Field Operations Specialist

Atlanta, GA

Perform field data collections and information gathering/sorting, traveling on assignment for Google.

Underwent a training process pertaining to data collection techniques and the use of proprietary software.

Worked and traveled autonomously to regional locations on deadline driven assignments

Briefed site managers on operations and requirements in order to facilitate accuracy, security, and timeliness during ongoing operations.

Partnered with engineers using Google's proprietary computer applications for data capture and extraction with exceptional quality and accuracy.

Worked up to 60 hours/week, working with partners, engineers, and operations managers to enhance Google's product.

Clayton LLC September 2012- June 2015

Conventional Contract Mortgage Underwriter

Atlanta, GA

Evaluated income, assets, appraisals, titles, credit, DTI and LTV making sure transaction where accurate.

Prepared comprehensive reviews, interpreted multiple investor guidelines as applicable to various loan programs

Approved, suspended or denied loans according to Fannie/ Freddie guidelines.

Cleared conditions in a timely manner and communicated with brokers processors and sales representatives

United States Postal Service October 2000-October 2011 Mail Carrier

Alpharetta, GA

Sorted mail in delivery sequence for assigned route

Received and signed for accountable mail

Delivered mail to customers along prescribed route

Sold stamps, accepted C.O.D, registered, certified and insured mail

Returned collected mail, undeliverable mail and submitted monies and receipts to Post Office

Prepared mail for forwarding and maintained records of change of address information

Conducted special surveys when required

Provided mail security at all times

Travelers Insurance September 1995- October 2000

Senior Claims Adjuster

Alpharetta, GA

Evaluated, negotiated and settled various insurance claims

Interviewed policy holders, claimants and witnesses

Handled liability claims involving personal injuries

Evaluated damages to ascertain compensation amount

Recorded data and statements

Consulted with attorneys, physician and engineers to get expert evaluations Summary of Education

Booker T. Washington High School graduated with Diploma and Honors

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