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Customer Service Credit Union

Location:
Norfolk, VA
Posted:
February 02, 2024

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Resume:

Good day and thank you for taking the time to review my resume,

My name is Kayla Lynn Schull, I’m from Lynchburg Virginia original. I am a military spouse and currently at the Navy’s pleasure at the moment as to where I call home. Since college and even during college, I have worked fast paced jobs in the public sector. From being a med technician, to managing a dollar general, whilst working at a credit union, and even while managing two children with two cross country moves, and several deployments under my belt, I have always given 100% to everything I do. To say I can multitask is an understatement. I took a role in 2019 as an ombudsman for the helicopter mining squadron 15. During that time I oversaw 850 sailors and their families through a global pandemic. Handling all their questions and issues that arouse and getting them the resources their families needed, was a huge undertaking and I proudly delivered. I still continue to serve the US navy as an ombudsman and would love to join your team as I feel I would be a valued asset. Thank you so much for your consideration,

Kayla Lynn Schull

434-***-****

Kayla Lynn Schull

7413 stony run rd

Norfolk, Va 23518

M: 434-***-****

ad3bvc@r.postjobfree.com

Summary: Dedicated interpersonal service provider who effectively executes process changes to improve operational efficiency.

Worked high paced jobs and sufficiently provided high quality care and service to the individuals.

Great, upbeat personality that keeps morale going in a work place. Skills:

• Proficient in Microsoft Word, Power Point, Excel

• Minimum 24 hours of humane resource training

• Over 12 years of interpersonal service experience

• Oversaw 850 sailors and their families through the pandemic and covid protocols

Highlights:

• Client relations specialist

• Focused on customer satisfaction

• Skilled multi-tasker

• fast learner

• great listener

• takes criticism well

• well organized

• Always willing to help

• Have completed more than 100 hours of volunteer service

• Oversaw many charity events for FRC at NAS JRB Fort Worth Experience:

Job Title- Ombudsman (human resource advocate)

From- July 2019- Present Company- HM-15 US Navy

Description: Command Advocate for sailors and families. Command Master Chief Tucker

Command Master Chief Lee

Job Title- Customer Service Representative

From-June 2013-2014 Company- Central Virginia Federal Credit Union Description: Accounts managing and filing, I work with money and customer accounts. Manager: Danielle Hamilton 434-***-****

Job Title- Cashier/Assistant Manager

From-June 2010-Feb 2012 Company- Dollar General 434-***-**** Supervisor: Crystal Kerns-Terry 434-***-****

Description: I managed money I cleaned the store, I did paper work and handled nightly deposits as a closing manager. I worked with people and gained costumer service skills. I quickly became a favorite with my wit and charm and my ability to boost morale. I resolved customer questions, issues and complaints. I effectively communicated with team members to maintain clearly defined expectations.

Job Title- Respite Care

From- Jan 2007-2014 Company- SSVA (Support Services of Virginia) Supervisor: Deb Pond

Description: I work with special needs in a group home. Successfully managed the activities of my special needs individuals.

Job Title- Cashier

From- May-June2013 Company-Walgreens

Supervisor: Dorothy Hubbard

Description: Customer service, money managing, sales Job Title- Volunteer

From- July 2005-2011. Company- Lynchburg General Hospital Supervisor- Brenda Thacker

Description- candy striper, patient advocate, and sales at gift shop.

*completed more than 100 hours of service.

Education: 2009-TBA Liberty University Lynchburg, Va B.S. History-

2006-2009 Liberty Christian Academy Lynchburg, Va

High School Deploma



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