Customer Service Technical Support
Resume:
Kendra Harmond
Customer service experience
Lawrenceville, GA 30044
************@***.***
Seeking employment a company that has entry level positions where I can learn and grow and transition into a higher position.
Work Experience
Call Center Agent
Intuit accountants - Remote
December 2023 to Present
Provide customers with technical support
Amazon Delivery Driver
House2Home Deliveries - Doraville, GA
April 2023 to Present
Manager
McDonald's - Suwanee, GA
September 2021 to March 2023
Manage shifts
Daily deposits
Daily inventory
Manage and resolve customer complaints and concerns. Cashier
Walmart
October 2019 to April 2021
Assist customers with finding items for their household as well as promptly checking customers out. Crew member
Mcdonald's DBA Messer & Messer
July 2016 to September 2019
Duties: Provide fast and accurate customer service. Filling each and every customer order in a timely and friendly manner. Ensure all transactions are processed effectively Education
High school diploma
Skills
• Customer service (8 years)
• Multitasking (6 years)
• Food safety (2 years)
• Communication skills (8 years)
• Phone etiquette (1 year)
• Computer skills (1 year)
• Technical support
• Customer support
• Typing
Certifications and Licenses
ServSafe
March 2022 to March 2027
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