Kendra Harmond

Customer service experience

Lawrenceville, GA 30044

ad3bts@r.postjobfree.com

+1-470-***-****

Seeking employment a company that has entry level positions where I can learn and grow and transition into a higher position.

Work Experience

Call Center Agent

Intuit accountants - Remote

December 2023 to Present

Provide customers with technical support

Amazon Delivery Driver

House2Home Deliveries - Doraville, GA

April 2023 to Present

Manager

McDonald's - Suwanee, GA

September 2021 to March 2023

Manage shifts

Daily deposits

Daily inventory

Manage and resolve customer complaints and concerns. Cashier

Walmart

October 2019 to April 2021

Assist customers with finding items for their household as well as promptly checking customers out. Crew member

Mcdonald's DBA Messer & Messer

July 2016 to September 2019

Duties: Provide fast and accurate customer service. Filling each and every customer order in a timely and friendly manner. Ensure all transactions are processed effectively Education

High school diploma

Skills

• Customer service (8 years)

• Multitasking (6 years)

• Food safety (2 years)

• Communication skills (8 years)

• Phone etiquette (1 year)

• Computer skills (1 year)

• Technical support

• Customer support

• Typing

Certifications and Licenses

ServSafe

March 2022 to March 2027

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