Kuldeep Mishra

Mobile +1-860*******

Email – ad3brz@r.postjobfree.com

Objective: Seasoned Professional with 17 years of expertise and a strong background in project/program management, certified in PMP, Lean Green Belt (GB), and Certified ScrumMaster (CSM) with a Bachelor of Engineering in Computer Science, offering a rich blend of expertise in Project Management (Well-versed in using Jira and Planview for effective project management), Delivery Manager, Risk Reporting, Business Intelligence, Data Quality, Team Leadership, Client Management, and Stakeholder Engagement. A skilled professional with experience with Microsoft suite, Business Intelligence, Data Quality and Data Analytics. Possesses a fundamental understanding of AI and ML concepts, coupled with practical experience. I have majorly worked in Finance (9 years as Risk Reporting Developer) and Insurance domain.

Proficiency Forte: -

Project Management/Scrum Master (Waterfall-PMBOK Methodologies, Agile -Scrum Methodologies)

Data Analysis and Interpretation

Data Visualization (Tableau, Power BI, SAP Business Objects)

AI/ML Concepts and Software Development Lifecycle

Budgeting and Resource Allocation

Team Leadership and Mentoring

Stakeholder Management and Communication

Delivery Manager/Lead for Risk Reporting and Data Analytics (Business Intelligence)

Process Re-engineering – Lean Green Belt Certified

Risk Management

Education Qualification and Certification Summary

Proven ability to lead and manage cross-functional teams to deliver complex projects (Waterfall and Agile).

Certifies Scrum Master (CSM) to apply Agile Methodologies

Project Management Professional (PMP) certified with a deep understanding of PMBOK principles.

Six Sigma Green Belt certified, adept at process improvement and optimization.

Expertise in Risk Reporting, Business Intelligence, and Data Quality.

Exceptional communication and stakeholder management skills.

Six Sigma Green Belt certified, adept at process improvement and optimization.

PROFESSIONAL EXPERIENCE

Blue Cross Blue Shield of North Carolina, Durham, NC. Jun 2018 – Current as Sr. Enterprise Project Manager

Working in Project Management Office (PMO) team as a Senior Project Manager. PMO delivers business capabilities to support enterprise strategies within BCBSNC. PMO is responsible for project management life cycle, delivering quality projects adding value to day-to-day operations.

As a Scrum Master, I partner with Product Owner and Developers/Engineers/Cross Functional team to design a framework to deliver the product within the time frame and budget set by the organization. I am responsible for managing the stakeholders, facilitating the meetings for effective communication by coordinating with the project team members and vendors/partners.

Responsibilities:

Successfully managed projects through all stages of the project life cycle, from scoping and planning to execution and delivery, consistently meeting or exceeding project deadlines and objectives.

Collaborated with stakeholders from various departments to define project requirements and ensure alignment with organizational goals.

Implemented best practices in data governance, quality assurance, and data security to maintain data integrity and compliance.

Implemented data visualization tools (e.g., Tableau, Power BI) to create interactive dashboards and reports that provide actionable insights to business stakeholders.

Responsible for managing technical projects by tracking key milestone deliverables, objectives, and benefits/value determined by the project’s sponsors, which includes providing overall direction, coordination, communication, execution, and timely implementation of projects within agreed budget, scope, schedule, and quality.

Work closely with Business Stakeholders to review the backlogs, prioritize the work, set the sprint/product goals, collaborating with Business to discuss and finalize in Business strategy meetings.

Responsible for managing project team, project stakeholders, quality, communications, scope, budget, timeline, risk, and issues and responsible for addressing area of concerns in an effective and timely manner.

Working closely with team to coordinate and deliver different projects aligned with the program successfully with proper co-ordination with other project managers.

Perform day to day activities as a project manager to keep project on track based on project need and based on which phase project is in, such as vendor management activities, inform key stakeholders about project status, team meetings, project assessment, stakeholder analysis, manage risk and issues, project planning, monitoring and controlling, resources management activities.

Developing and producing different sets of deliverables including Cost benefit statement, Project charter, Stakeholder impact worksheet, Project baselines, WBS, Project budget allocation, Project management plan, Project weekly status reports, Change request, Project team site, Project lesson learned, Project schedule, Resource management sheet.

Express Scripts Inc, St, Louis (MO) :- Sep 2017 – Mar 2018 as Lead BI Analyst consultant

Associated with Express Scripts Company, in St. louis, MO as Re-Engineering Consultant and Project Lead in designing & transforming the current reporting structure to Tableau generated output using existing reports available on SQL server and SAP BO. Successfully led the Project in delivering business results, improving business processes while reducing risks, increase simplicity and enabling scalable growth through effective execution:

Responsibilities:

Designed transformation reporting framework for team using Business Intelligence and Data visualizations tools like Business Object and Tableau

Conducted data collection, cleaning, and transformation to prepare raw data for analysis, ensuring data accuracy and completeness.

Performed statistical analysis, hypothesis testing, and predictive modeling to identify trends and patterns, resulting in actionable recommendations for business improvement.

Collaborated with cross-functional teams to understand business requirements and translate them into data-driven solutions.

Designed and automated recurring reports and dashboards to monitor key performance indicators (KPIs) and provide insights for decision-making.

Assisted in the development of data-driven presentations for executive leadership, summarizing findings and recommendations concisely.

Contributed to the development and maintenance of data pipelines and ETL processes, optimizing data processing and storage.

Designed workflow to automate the Adhoc reporting.

Provided thought leadership and strategic consulting in defining, implementing, ensuring, measuring and continuous improvement of process along with quality standards, frameworks and practices.

A creative & well-structured team player & leader at workplace with strong analytical, problem-solving, communication, interpersonal relationships & organizational capabilities

Pfizer, Groton, CT:- Aug 2016 – Aug 2017 as – Project Manager and Delivery Leader

As a lead, engaged in Project Management for Data Analytics/Reporting and streamlining the data with right mapping required for reporting & analytical solutioning.

Responsibilities:

Led a team of 6 professionals for successful implementation of diverse projects.

Developed project charters, scopes, schedules, and budgets.

Monitored project progress, identified risks, and implemented mitigation strategies.

Identifying limitations, bottlenecks and process problems for taking corrective action

Accountable for driving Weekly Meetings with Business and stake holders to share the progress, daily meeting with the project team and keeping a close eye on the status of overall deliverables.

Managing the backlog of Change Requests, as an SME I Categorized the Changed requests, did a follow up with the users to gather the requirements, updated the blueprints with latest updates/comments from cross-functional team and assigning a release for the requests.

Presented changes, issues, risks and contingency plans to Advisory Board Committee while collaborating with other Project Managers to balance project resources, schedules and scope.

GE WCS and Wachovia Bank (July 2008 till August 2016)

Job Profile: Delivery Lead/Data Analyst/Report Developer

Responsibilities:

Led a team of 16 professionals in the successful execution of diverse project deliverables. Designed and created Risk Reporting framework for the client from the scratch.

Led the Risk Reporting/Data Quality/Data Governance process to support the business.

Implemented data quality initiatives, ensuring data accuracy, consistency, and reliability.

Developed and maintained data quality standards and procedures.

Conducted data audits and provided recommendations for improvement.

Reduced data errors by 95% within 12 months.

Designed and implemented Business Intelligence solutions to drive data-driven decision-making.

Collaborated with teams to develop reporting dashboards and key performance indicators.

Have worked on the Ad-hoc projects (short term projects) and Quality projects for the client.

Worked on designing BOXI R3.1/4 Webi reports, dashboards using Tableau, Base-SAS

Team Handling, process training to the new hires, goal settings and career road map for team

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