Justin J. Fellenbaum

Willow Street, PA 223-***-**** Email: ad3brf@r.postjobfree.com

Professional Summary

Results-driven financial professional with a proven track record spanning 12 years across diverse roles, including Financial Specialist, Assistant Bank Manager, and Warehouse Shipping Receiving. Adept at developing and implementing effective financial planning strategies, managing investment portfolios, and fostering strong client relationships to drive business growth. Demonstrated leadership in overseeing branch operations, optimizing team performance, and mitigating risks. Skilled in sales performance, financial literacy education, and delivering exceptional customer service. Proficient in operational management, risk assessment, and financial reporting. Excels in training and developing teams for success. Possesses a unique blend of skills, including logistics coordination and forklift operation from a background in warehouse management. Committed to maintaining the highest standards of professionalism and contributing to organizational success. Key Skills

• Financial

Planning

• Sales Performance • Goal Oriented • Risk

Management

• Customer

Service

• Training and

Development

• Communication • Trainer

• Team

leadership

• Active Listening • Team Building • Networking

• Operational

Management

• Problem Solving

• Forklift Operations

• Operations

Professional Experience

Edwards Staffing Lancaster, PA

Shipping Receiving August 2019- December 2023

• Efficiently processed and fulfilled customer orders, ensuring accurate picking, packing, and timely shipment, resulting in a 15% improvement in order processing time. Susquehanna Bank

• Conducted regular inventory counts, monitored stock levels, and collaborated with procurement to maintain optimal inventory levels, reducing instances of stockouts by 20%.

• Coordinated outbound shipments using various carriers, including UPS, FedEx, and freight services, ensuring cost-effective and timely deliveries while negotiating favorable shipping rates, resulting in a 10% reduction in shipping costs.

• Implemented rigorous quality control measures to ensure that products met specifications and quality standards, reducing defective product returns by 15%.

• Maintained accurate and up-to-date records of shipments, receipts, and inventory levels, ensuring compliance with company policies and industry regulations. Susquehanna Bank Quarryville, PA

Assistant Branch Manager February 2012- August 2019

• Led a team of banking professionals, providing guidance, and fostering a collaborative environment.

• Ensured exceptional customer service by addressing inquiries and concerns promptly.

• Implemented customer feedback strategies, contributing to an increase in customer satisfaction.

• Ensured compliance with banking regulations and internal policies, reducing audit discrepancies.

• Led successful marketing campaigns, increasing new customer acquisitions.

• Monitored and managed cash flow, minimizing discrepancies and optimizing cash handling procedures. Wachovia Bank Quarryville, PA

Financial Specialist December 2008- February 2012

• Implemented effective financial planning strategies for clients, resulting in a 15% increase in overall portfolio value.

• Conducted in-depth financial assessments for clients to identify opportunities for wealth optimization and risk management.

• Developed and maintained strong client relationships, leading to a 20% increase in customer retention over a two-year period.

• Collaborated with cross-functional teams to analyze market trends and recommend investment opportunities aligned with client goals.

• Successfully met and exceeded monthly sales targets, consistently ranking among the top performers in the branch.

• Managed a portfolio of high-net-worth clients, delivering personalized financial solutions tailored to individual needs and objectives.

Education

Solanco High School Drumore, PA

• Diploma 1996

Millersville University Millersville, PA

• Business Management Communication 1998