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Customer Service Call Center

Location:
West Hartford, CT
Posted:
February 02, 2024

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Resume:

Teresa M Fish

Webster Bank, *** Executive Blvd Southington, CT 06849

Call Center Customer Service 800-***-****

April 2020 - March 2023

Customer Service Representative through Call Center duties included

working with clients to assist and complete their daily banking needs.

Funds transfers, disputes of charges, bill payment assistance.Opening

new accounts, checking, savings and CDs. Debit card replacement orders,

closing accounts if needed and completing referrals for Mortgage loans,

lines of equity and personal loans.

Connecticare, 175 Swampscott Rd Farmington, CT 0603 Call

Center Customer Service 800-***-****

September 2018 - June 2019

Customer Service Representative through Call Center responsible for

providing clients with accurate information regarding their coverage of

insurance as provided through their employers program, including OON

costs, referral requirements, making appointments with specialists and

reaching out to 3rd party billing systems to assist clients with billing and

any other insurance related issues.

Because 4 Paws, 10 Prospect Hill Rd New Milford, CT 06776

Foster Care Coordinator -

March 2016 - February 2018

Started with the rescue as a volunteer Foster for shelter dogs and cats.

Eventually became the Coordinator of the Foster system for the Rescue.

More than 200 Foster homes. I coordinated with fosters getting animals

to and from vet appointments, adoption events and providing the fosters

™ ith od and other needs of the guna) in their care. Also assisted i i

120 Deerfield Ave.

Senge reek 06708

203-***-****

ad3br8@r.postjobfree.com

SKILLS

I have mostly been ina

managerial position

throughout my working life. I

am excellent at motivating

people and maintaining a

positive work environment. I

can schedule payroll

requirements. I am able to

coordinate inventories as

needed. I have Excellent

communication skills and I

am an exceptional listener.

One becomes a better

Customer Representative

when a customer feels heard

and understood.

I have the ability to multitask,

if needed. I have very good

computer skills and I quickly

adapt to new situations and

have a natural ability and

willingness to learn



Contact this candidate