Mohammad Najeeb Zaman

Phone: 561-***-****

Email: ad3bqh@r.postjobfree.com Location: Greenacres, FL Status: Green Card Holder

OBJECTIVE:

More than 7 plus years hands on Software Test Experience to obtain a challenging position as a Quality Assurance Analyst/ Software Test Engineer in an organization where my extensive experience in client/ server or Internet/Intranet environment and analytic, administrative, testing skill and computer knowledge can be properly utilized.

PROFESSIONAL SUMMARY:

Over 7(Seven) years of professional experience in Software QA Testing of Web and Client/Server Applications.

Involved in entire Software Development Life Cycle (SDLC), which includes Planning, Requirements Analysis, Design, Development, Testing and Implementation of the entire QA Process (STLC).

Extensive experienced with Waterfall, Iterative and Agile Methodology to ensure the Quality Assurance Control in Web-Based Applications and Client/Server.

Extensively Experienced in Designing Test Plans and Test Cases.

Experienced in working with Business Analysts, Development groups in analyzing business specifications and in working with other testers to resolve technical and End-User issues.

Experienced in Smoke, Sanity, Functional (Positive, Negative, Boundary), Integration, Unit, Regression, Black Box, System and User Acceptance Testing of Web and Client/Server based Applications.

Experienced in working with Test Management Tool HP QC, HP ALM, Automation Tool HP QTP, and HP UFT.

Expertise with Bug Tracking System and Process using HP Quality Center/ALM.

Experience with Atlassian tool administration knowledge on JIRA and Confluence.

Experience in JIRA Administrator with experience customizing JIRA projects with various schemes, complex work, screen schemes, permission schemes and notification schemes required and users while working in a JIRA Environment.

Well experienced in Database Testing (Backend Testing) writing SQL queries by using DML language and good understanding of Relational Database Management Systems (RDBMS) with Oracle and SQL Server.

Utilized Inner, Left, Right and Full Outer join to write complex queries to retrieve and manipulate data in Oracle and SQL Server.

Extensive experience in UFT/QTP Automation Framework using Hybrid, Data Driven and Keyword Driven Automation Frameworks.

Experienced in Automating Regression suite using QTP/UFT, Descriptive Programming & VBScript.

Experienced in Designing, Developing and implementing Data Driven Framework using QTP/UFT, Descriptive Programming & VBScript.

Experienced in Enhancing Keyword Driven Framework using QTP/UFT, Descriptive Programming & VBScript.

Experienced in Implementing Hybrid Framework with Team using UFT/QTP, Descriptive Programming & VBScript.

Enhanced the existing Framework by developing Custom Functions using VBScript and Descriptive programming for the automation of regression test suit.

Experience to Web Service Testing by using Postman

Tested Web Services, Validated Request and Response XML, Restful calls using Postman tool.

Experienced in Windows, UNIX, Web-based, Database Driven and Client/Server Applications.

Expertise in coordinating Testing Effort, Responsible for Test Deliverables, Status Reporting to management, issue escalations.

Ability to work independently and in a team environment.

Communicating clearly and effectively with team and exceptional oral and written communication skills.

PROFESSIONAL EXPERIENCE:

City National Bank of Florida

Miami, Florida

Role: Software Test Engineer

August 2021 to Present

Environment: Java, HTML, SQL, Oracle Server, SharePoint Java Script, VB Script, HP ALM, HP Unified Functional Testing (UFT),Oracle SQL Developer, UNIX, XML, MS Office, Windows.

Responsibilities:

Analyzed Business Requirements Documents, Technical Design Documents and gave feedback to design and business team.

Developed Test Cases, Test Scenarios (Positive and Negative) and Test Scripts based on Functional Requirements Document (FRD).

Performed Manual Testing and Automation Testing of web-based application.

Performed Smoke Testing, Sanity Testing, Unit Testing, Black Box Testing, Regression Testing, Integration Testing, and User Acceptance Testing (UAT).

Experienced with HP ALM Administration (Domain creation, Project Creation, User Creation, maintain user authentication, Allocation of projects to users).

Expertise on assigning the Test Cases to the Test Sets in Application Lifecycle Management (ALM).

Experienced with assigning the Requirements to the Test Cases in HP Application Lifecycle Management (ALM).

Wrote SQL Queries for checking the Data Transactions and Database Integrity in both SQL Server and Oracle.

Wrote complex query using Inner Join, Outer Join, Union, and Union All to extract data in Oracle SQL Developer.

Remarkable experience working with Agile methods in Agile environment

Familiarity with Agile software development lifecycle (iterative and incremental), UML design documentation.

Participated in Bi-Weekly User Story Grooming sessions and Iteration Planning meetings with Scrum Master, Product Owners, and Agile Team members.

Prepared the test strategies and discussed the testing goals for each Sprint with the team, assigned User Stories to document test cases, test data.

Developed Test cases, Test data and reusable test scripts for User Stories based on the Acceptance Criteria during each Iteration

Reported the Testing status for the current Sprint in daily during Scrum meetings, updated daily status on what was done yesterday, what will be done today, and any blocking issues.

Create user stories and Requirement Traceability Matrix to outline system logic changes.

Identified the Test Cases to be automated and generated the automated scripts using HP Unified Functional Testing (UFT).

Expert in creating Automation Frameworks (Data Driven, Keyword Driven and Hybrid Frame works)

Performed data driven testing and Keyword- driven Regression testing using HP Unified Functional Testing (UFT).

Expert to Work with XPath with UFT to Identified Web Object in the application.

Regularly updating and maintaining Comprehensive Automation Regression Test Suite containing Test Cases from Previous releases and executing them on Regular Basis.

Experienced in Designing, Developing and Implementing Data Driven Framework using UFT /QTP, VBScript & Descriptive Programming.

Extensively used VBScript for creating Master scripts, Driver scripts and execution file.

Experienced on creating Custom Functions, Select Case, XML Environment Variable File, Error Handling, Reporting And Results Analyzing In UFT/QTP.

Used Driver Scripts to call Excel Data file, Functions Library, External Environment Variable file, Select Case execution file and Send email Functions for report the results.

Extensively used Reporter.ReportEvent to generate understandable report using UFT/QTP.

Used VBScript Class: Excel. Application, Word.Aplication, WScript.Shell, QuickTest.Application, ADODB.Connection, & “Scripting.FSO”.

Customized And Enhanced the test scripts defining various Checkpoints, Synchronization Point, Parameterizations, Define Regular Expressions, Recovery Scenarios, Optional Steps, Descriptive Programming, Environment Variable, write some Functions, ODBC connection using HP UFT/QTP.

Used For-loops Statements, Conditional-if-else Statements, and Select-Cases statements to handle application logic.

Used Function Library to handle Application Work-Flow.

Created automated Framework, Custom Function, Shared Object Repository, and Descriptive

Programming using VB script for HP UFT/QTP automation scripts.

Used Driver Script to navigate the test data variables by using VB Script.

Generated Custom Report after execution and send email along with report to designated stakeholders using HP UFT/QTP.

Experience to Web Service Testing by using Postman

Tested Web Services, Validated Request and Response XML, Restful calls using Postman tool.

Developed REST (POST, PUT, Delete and GET) API Testing using Restful API Postman.

Worked with Team and Business Analysts to Resolve the Defects while Testing the Application.

Mentored team members during the Testing process and escalate issues in the daily team meeting.

Advent Health Corporate

Altamonte Springs, FL

Role: Quality Assurance Analyst

June, 2018 – July, 2021

Environment: Windows XP, Vista, Unix, IIS, Oracle10g, HP Unified Functional Testing (UFT), TOAD, MS SQL, JIRA, MS Visual Studio .NET, VB Script.

Responsibilities:

Analyzed Business and System Requirements and interacted with users and developers.

Reviewed business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions

Wrote Test Plans from a variety of documentation including Requirements, Vision, Use-case and User Help/Tutorial documentation.

Created Test plan, Test scenarios, Test scripts and Test cases, corresponding to the test requirements in order to maximize verification coverage of system variables.

Performed Manual Testing for usability and compatibility of the custom Web application

Performed end to end testing for Regression, Integration and database testing.

Developed test cases and test scripts for Functionality and Regression Testing using HP Unified Functional Testing (UFT).

Performed data driven testing and Regression testing using HP Unified Functional Testing (UFT).

Experience to eliminate redundant pop up messages to cut down script run times using recovery scenarios in HP Unified Functional Testing (UFT).

Used extensive SQL queries from the front end using database checkpoints in HP Unified Functional Testing (UFT) to perform backend database testing.

Imported data from the Database to the Data table and performed Data Driven testing with different Data sets for reports generation module in HP Unified Functional Testing (UFT).

Responsible for performing web test using HP Unified Functional Testing (UFT) for checking page contents, broken links, web objects, frames and tables.

Sound Knowledge of Creating various Custom functions and maintaining function libraries for Automation framework in UFT.

Extensively used VBScript loops and Conditional Statements to handle application logic in QTP.

Experienced on creating Custom Functions, Environment Variable File, Error Handling, Reporting and Results Analyzing in UFT.

Expert to Work with XPath with UFT to Identified Web Object in the application.

Regularly updating and maintaining Comprehensive Automation Regression Test Suite containing Test Cases from Previous releases and executing them on Regular Basis

Experience working with UFT integration with ALM, able to configure and running automation scripts from ALM Test Lab section on Bi- Weekly basis as part of regression testing.

Expert creating Custom Function in Function Library using VB script Knowledge

Working in Agile Environment and Attended in Daily Stand-up Meetings representing QA Team and managed short term testing of Sprints & Test Deliverables.

Reported the status of Test Planning, Defects and Execution activities, including regular status updated to the project team using quality metrics.

Developed and maintained effective communication skills in working with both technical and non-technical team members.

Experience JIRA Administrator with experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes required and users while working in a JIRA environment.

Ability to construct custom dashboards using various filter types in JIRA.

Experience Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

Experience working with Zephyr Plug in JIRA and able to write test cases and execute them from JIRA.

Backend database query using TOAD& SQL Plus tools.

Involved in running, monitoring, troubleshooting the application.

Closely worked with DBA admin, Engineers and managers. Participated in meeting regarding current status, new upcoming build and rollout date and open issues.

Southwest Airlines Co

Dallas, TX

Job Title: Software QA Analyst

June, 2016 to May, 2018

Environment: Java, HTML, Oracle, Java Script, VB Script, HP ALM, HP UFT, Rational Clear Quest, Rational RequisitePro, UNIX, XML, MS Office, Windows.

Responsibilities:

Analyzed the requirement documents & give the feedback to the BA.

Reviewed business requirements and functional specifications.

Designed test plans and wrote test cases.

Designed Test Scripts for Functional testing using HP Unified Functional Testing (UFT).

Developed Test Scenarios to cover all the business requirements.

Developed detailed test cases for File Processing.

Involved in the data analysis of the Inbound and Outbound files for the application.

Involved in establishing and maintaining Testing processes.

Performed QA operations tasks including metrics analysis, project planning, and other QA functions.

Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using HP Unified Functional Testing (UFT).

Reported defects in Clear Quest, worked closely with analysts, developers to resolve the problems, and change the status of the defect accordingly.

Rational Clear Quest was used to keep track of all the problems (SR). This SR tracking system keep track how many problems were there, what was the status of each problem, what the severity level of each problem was and how many problems need to be fixed with the given time.

Worked on UNIX platform for running the scripts.

Performed Backend Regression testing by writing SQL statements to review the returned data.

Used SQL queries to test data integrity.

Performed Data Inspection for all the Incoming Files.

Developed Inbound File receiving scenarios, and created mock-up data.

Worked closely with developers and functional leads in troubleshooting activities to identify business logic and coding errors.

Coordinated with developers, project managers and system analyst to resolve various issues related to defects, re-analyzing certain functionalities and providing creative feedbacks.

Technical Expertise

Testing Tools: HP ALM / HP Unified Functional Testing (UFT), Postman, Rational Clear Quest, Requisite Pro, Clear Case, Test Manager,

Bug Reporting Tools: HP ALM / HP Quality Center, Clear Quest, Bugzilla, JIRA

Programming: HTML, DHTML, Java Script, and VB Script

Databases: MS Access, Oracle 11g, Sybase, SQL Server 2005, DB2,

Operating Systems: Windows XP/NT/2007/2010, UNIX

Web Applications: ASP, HTML/DHTML, Java, Java Script and VB Script. FrontPage.

EDUCATION:

Bachelors of Business Administration

Minor: Computer Information System

Independent University, Dhaka, Bangladesh

References available upon request

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