Juedienne Gordon

Business Systems Analyst

Atlanta, GA 30311

ad3bqg@r.postjobfree.com

404-***-****

Over 18 years of experience in Business Analysis.

• Over 12 years of experience in Web based applications.

• Over 10 years of experience in Healthcare industry

• Over 5 years of experience in financial industry

• Over 4 years of experience as Project Manager

• Over 5 years of experience in PMO office

• Over 18 months of experience in Airline industry.

• Over 2 years as Partner in Food Truck Business

• Experience with eCommerce, website flow and user functionality, quote to cash, concept to market

• Experience in Internet application development eCommerce (third-party also) in a Java environment, data modeling, databases and quality assurance processes.

• Experience in Technical Writing, Online Help, Documentum, SharePoint, Training and User documentation, RFP, Grant writing.

• Experience with laws, rules, regulations, bargaining agreements, and or business processes that relate to Federal contracts.

• Experience with ERP (Enterprise Resource Planning) within several domains: healthcare, banking, utility and pharmaceutical.

• Experience with Healthcare claims process, EMR/EHR, EDI transactions, EMR (Electronic Medical Records), DSM (Direct Source Messaging) HiPAA (Health Insurance Portability Accountability Act), EOB, ANSI 837 UB92, 5010, HIX and Health Care Exchange, PCPDP data

• Familiar with ICD (International Classification of Disease codes) 9-10; CPT (Current Procedural Terminology).

• Experience and knowledge of relational databases, SQL, Java, .NET; and working in a WebSphere environment

• Experience with determining and documenting Risk Analysis for process improvement.

• Familiar with HR systems, Meta Directory, active directory concepts, Interfaces

• Experience in documenting infrastructure, operations, and technical and system requirements.

• Ability to work with Technical and Systems personnel.

• Trained by IBM to facilitate JAD, (Joint Application Development) JRP (Joint Requirements Planning); and interviewing, use case modeling, gap-fit analysis, process definition, and gathering and requirements management.

• Experience with RUP, UML, and AGILE (Sprints), Waterfall, Scrum.

• Utilized Blueprint, IBM Rational DOORs requirement methodology tool.

• Experience developing standard software documents including Discovery, SOW, Business Requirements, Functional Specifications, Configuration Documents, Use Cases, Use Stories, Product Logs,

• Experience developing diagrams (class, state, activity, swim lane flow chart, business model, entity, workers, actors, use case model), storyboards.

• Experience with Microsoft Office Suite (Word, Excel, Access, Visio, and PowerPoint) and MS Project, Dreamweaver (wireframes), Lotus Notes, SharePoint, Visio, Documentum, and Soap UI

• Experience with gathering requirements for Service Oriented Architecture (SOA) functional software components.

• Experience with writing IVR scripts and process flow diagrams

• Experience with SaaS (Software As A Service).

• Experience with PeopleSoft: Oracle SOA Suite, CRM, HR/Workforce Management

• Knowledge of extract, transform and load (ETL) a process in database usage and especially data dictionary and data mapping from several sources

• Knowledge of Master Data Management (MDM) and Data Mapping.

• Experience in Software Development requirements as CRUD (Create, Replace, Update and Delete) and RTM (Requirements Traceability Matrix)

• Experience in basic SQL to query database.

• Familiar with EDI (Electronic Data Interchange), HL7 and ActiveX interfaces.

• Experience with Quality Assurance methods utilizing HP Quality Center (ALM) and Mercury Test Tools.

• Experience with JIRA for SDLC tracking.

• Proven ability to serve as a liaison between technical developers and product management analytical, leadership, problem solving and decision making skills.

• Experience working on Time and Attendance projects.

• Experience working with Blaze business rule software.

#readytowork

Authorized to work in the US for any employer

Work Experience

Business Systems Analyst

Relay Health/Mckesson - Atlanta, GA

June 2018 to March 2019

As a BSA I took the business needs/wants and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted for products/applications:

• Partnered with stakeholders to create specifications and identify business requirements for systems and solutions to meet business needs.

• Defined, analyzed and proposed business solutions based on the business needs.

• Review/validate test plans, ensuring that the end result meets the specified business requirements.

• Support QA activities as needed.

• Collaborates with technical delivery and solution engineering teams on the details of technical solutions to validate that the strategic business needs are met.

• Validate and ensure that the proposed solution meets the stakeholders' needs.

• Lead cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, process flow)

• Participate in the development process or other steps of the product lifecycle.

• Serve as a key resource by providing input into the development of new feature/release education.

• Collaborate with regulatory SMEs to understand how regulation affects products and documents regulatory requirements.

• Conduct completed business requirements review with stakeholders and documents the acceptance of those requirements.

• Worked with SharePoint, Jira, Visio, Microsoft Products, NCPDP Data Analysis Lead Sr. Business/Systems Analyst

Department of Education (DOE) - Washington, DC

February 2016 to February 2018

As a Lead Sr. Business/Systems Analyst, my position requires me to analyze, evaluate, modify, configure, test and implement large systems within the Federal Student Loan program and its various programs (ex. Direct Loan, Pell, Teach) and the specific application EDExpress. Serve as a Mentor to team of 5 Business Analysts. As per government legislation and program updates my responsibilities include working with FSA (client) to gather requirements, create and manage the following documentation: Vision, Business Requirements (BRD), Functional specification, Requirement Trace Summary (RTS), Requirements Traceability Matrix (RTM). Run JAD sessions with the FSA team. Document As Is Risk Analysis for current system and new system./future system identifying gaps. Discuss solutions with clients and management and provide new ideas and solutions to problems. Work with Technical team to insure documentation is updated BluePrint for BRD generation, along with SDLC tracking in JIRA.

Senior Business Analyst/Lead/Mentor

Ernst & Young - Atlanta, GA

June 2014 to January 2016

As a Sr. Business Analyst at E&Y my position requires me to facilitate business process improvement via the CLEAR methodology, analysis, review and documentation of all or part of a business in terms of business functions and processes. Mentor Jr. Business Analyst in EY Methodology and Business Analysis practices. Manage the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements. Create viable and consumable specifications

(see below) including acceptance criteria in preparation for the construction and testing of Information Security specific to IT solutions. While at E&Y I gained familiarity with the Service Lines: Assurance, Advisory, and TAS. Within EY I have worked in various IT groups such as: Performance Testing, Quality Assurance, and Development, EY Delivers (Agile), IT Risk and Security, IMT (Financial Reporting, Engagement Reporting, and Planning & Budget) remotely and onsite. Currently working in the Information Management Technology group, where the goal is to merge data into a new system that provides billing, opportunity and engagement management. Responsibilities

Completed the SDLC of the high profile critical Billing application MyE (My Engagement), which integrates data from SAP and several internal data sources and provides the EY Partner the ability to manage client opportunity and engagement personal, project and billing information; while providing the Client a view of the relationship. At the end of SDLC I facilitated Quality Assurance activities: UAT, Mobile and Performance Test teams while writing, Non-Functional requirements, Performance Test (Use case scenarios) and Business Intelligence documentation. The team utilized the requirements gathered for manual testing using JIRA. Worked with PMO office to establish process and procedures. While on the project I participated in the evaluation of the Blueprint product. Parts of my responsibilities were to manage documentation for 3 groups in IMT (Information Management Technology) as needed. I have written the following artifacts:

• Vision and Scope

• Requirement Specification

• Requirement Traceability Matrix (RTM)

• Performance Questionnaire

• Performance Test Specification

• Use Case specification

• Supplemental Requirements

• Issue Log

• Data Dictionary

• Context Diagrams

• Process Flow diagrams (activity, swim lane, data flow charts, use case diagrams)

• Non Functional Requirements

• BIA (Business Information Assessment

• Wrote test plans and liaison with Performance and Mobile Test teams Senior Business Analyst

Georgia Department of Community Health MMIS

December 2013 to March 2014

Medicaid is a medical assistance program that helps many people who can't afford medical care pay for some or all of their medical bills. It is administered by the Georgia Department of Community health (DCH) and pays medical bills with State and Federal tax money. Responsibilities:

• Review Medicaid policy and practices, including Provider Claims, Medicaid Rules and Regulations, ICD-10, HL7 (Health Level Seven)

• Work with Medical Policy and IT Program Administrator HP to implement work requests.

• Research and create Provider accounts to utilize for testing

• Work with Providers to ensure that, HL7 standards were met and interface worked properly

• Write test case documents to be used for QA utilizing JIRA.

• Work with Testing Team to complete testing.

Integration Consultant

Streamline Health Inc - Atlanta, GA

May 2013 to December 2013

Streamline Health provides solutions that help hospitals and physician groups improve efficiencies and business processes across the enterprise to enhance and protect revenues. In this role I worked with clients on their reporting and interface requirements. Responsibilities:

• Work with the client and STRM project teams to document the solution, develop and test the solution, and deliver to internal and external clients.

• Created SRS documentation that captured the "As Is" which included process flow diagrams: activity, data flow and swim lane, utilizing Blueprint.

• Create process/installation documentation to be used by Integration team and Technical support for installs of SAP servers and Crystal Reports.

• Worked with HR systems, Active and Meta directory adding and removing members

• Utilized Oracle SOA

• Installed Crystal reports by dialing into client site and uploading reports.

• Load, analyze and integrates the client data and/or documents, using proven implementation methodology.

• Worked with NYC hospital with HL7 on CDA Note Generation project.

• Utilized the HL7 International Business Analysis template 2013

• Worked with Data Analyst in MDM project to gather client data requirements.

• Insure that required reporting data was captured and reportable on client site.

• Organize, sort, and filter data in order to distinguish patterns and recognize trends.

• Validates that all functions perform according to the relevant specifications.

• Identify solutions to non-standard requests and issues.

• Create and collaborates to create custom integration solutions.

• Conduct moderately complex analysis and solves moderately complex issues.

• Follow established team standards and templates to ensure consistency and supportability of solutions.

• Work with all team members to gain insight to the business need(s) and draw upon their skills and the subject matter experts to ensure the solution corresponds with the team focus and direction.

• Research and draw upon the rest of the team, department, and company as needed to ensure the solution meets approvals as needed.

Lead Sr. Business Analyst

McCamish Systems - Atlanta, GA

January 2013 to June 2013

In this role my goals are to support on-going projects T. Rowe Price and to lead new initiative

(Newport) within the Non-qualified Retirement Loan Services business. Responsibilities:

• Participate in weekly client meetings.

• Lead and drive weekly JAD session on new initiative. Gathering requirements in BRD for new client enhancements.

• Created BRD with process flow diagrams depicting system/UI

• Lead, mentor and supervise the work of 3 BA's in BA Waterfall/Agile methodology

• Created QA Test Plan, defined Test Cases in JIRA managed offshore testing efforts (2 (testers) utilizing JIRA.

• Utilize HP ALM Quality Center to capture defects

• Test and resolve critical issues and validate software of BA's

• Worked with offshore to implement test plan

• Wrote Functionality Overview and Use Cases

• Trained and supported QA on new enhancements and product features

• Provide leadership and mentored Jr. BA staff

• Lead the implementation of new documentation process improvement (SDLC)

• Work offsite with no supervision

• Insure BA's met all deadlines and deliverables - assisted when required. Service Oriented Architecture (SOA) Sr. Business Analyst Delta Airlines PMO - Atlanta, GA

July 2012 to December 2012

The goal of this project is to maintain "enterprise wide SOA" best practices for Delta partners and services.

Responsibilities:

• Gather, develop, coordinate, and maintain "SOA system requirements" for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.

• Worked in the PMO with developing standard business processes.

• Interact with "application developers, application BAs and PMs, other portfolios, Vendors, SOA PMs, Architects, Developers, and QA testers, for full life cycle of a project.

• Interview stakeholders, subject matter experts and facilitate 2 JAD sessions per week to gather and document requirements.

• Analyze and model system functions, using activity and sequence diagrams. Develop use case specifications; use case diagrams, and elaborate use cases through design process.

• Created process flow diagrams: flow chart diagram, swim lane, use case activity diagrams.

• Coordinate and lead use case reviews with application development teams, SOA architects, developers and QA teams twice weekly.

• Assist in maintenance and communication of project status reports and tracking.

• Coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.

• Assist in the development of project work plans, progress reports, and presentations.

• Utilized SOAP UI to create Acceptance criteria and work with QA to validate testing at times add/edit WSDL.

• Managed implementation to ST, SI and Production process

• Utilized MS Office Suite, Documentum, SharePoint, ClearCase and Soap UI Lead Business Analyst

SUNTRUST BANK/IBM - Atlanta, GA

January 2012 to May 2012

The goal of this eCommerce "short-term contract" was to gather requirements for MasterCard product offer for STI Platform (consumer online site) in a SOA environment.

• Responsible for gathering, and writing requirements (BRD) for Check Imaging (ViewPointe) storage project.

• Gathered requirements for Quote to Cash bank products, MasterCard, and pre-paid credit card product and created BRD documentation.

• Used Agile methodology, SharePoint, MS Project and Access

• Attended weekly meetings with team consisting of related business areas such as: Fulfillment, SunTrust consumer facing online systems, Web-lending, card operations, Fraud.

• Lead and mentor Off-shore resources.

• Reported to Team outcome of enterprise weekly meetings.

• Met with in-house systems to gather requirements.

• Participated in Requirement and Quality Assurance reviews.

• Data warehouse and Check Image Storage (ViewPointe).

• Gathered Requirements for Check disk storage (ViewPointe) relocation project.

• Attended meetings to represent STI Platform with Checkmate and ViewPointe.

• Researched monthly reports to derive analytical data for BI. Lead Business Analyst/Project Manager

GID - Atlanta, GA

May 2011 to November 2011

• The goal of this eCommerce, "concept to market" merchant acquiring development project was to develop one place where a listing of foreclosures could be maintained.

• Worked with CEO to write the RFP for submission to committee (State, City, Federal and Private sectors)

• Worked as Project Manager created Project Plan in MS Project.

• Used Agile Scrum methodology

• Created using Visio created Login authentication process.

• Report creation process, Search by zip code, address, MLS, County, and Broker.

• Established reporting requirements, for all agencies and Staff SMEs.

• Captured the business process/requirements at a high level in process diagrams used to elicit agreement with all parties, broke it down into Sprints supported by Use cases.

• Created wireframe mock-ups, and Site Map.

• Facilitated weekly JAD sessions weekly.

• Worked with Data Architects and Database Administrators to develop Data BI and MDM plans.

• Worked closely with BI Analyst (SAP BI Business Objects) to insure that maximum efficiency was established and reporting needs were met.

• Managed UAT groups from all parties involved to insure user ability.

• Utilized SOAP UI for testing.

• Completed entire SDLC.

Business Analyst

METRO ATLANTA PERMITS - Atlanta, GA

February 2008 to March 2008

- part-time

• Assisted clients through the construction lifecycle, which includes: a combination of business analysis/research within the government entities

• Wrote RFP for Client projects

• Reviewed project plans and designs to ensure that all city/county and state ordinances were met

• Provide the client with an analysis of cost, time and permit restraints.

• Reviewed blueprints/plans with city engineer and planning personnel Team Lead/Business Rules Analyst

SAIC - Manhattan, NY

June 2006 to April 2007

• The goal of this NYC government project was create a website where based upon the business rules in the Collective Bargaining Agreements (CBA) of the NYC Police, Sanitation, and Firefighters parties could "log in" and document time and attendance (Kronos).

• First we used the CBA to glean the pay rule requirements.

• Then using Visio to capture the "as is" process flow, indicated by the pay rules, we gained consensus in JAD sessions.

• Then we broke out the requirements into Use cases, and activity diagrams, which were used for further development and later for Testing.

• Worked with testing team in JIRA to complete testing.

• Responsible for leading CBA team of 3 Business Analyst, review and validating requirements.

• Used hybrid Agile/Waterfall and Use Case methodologies

• With FICO Blaze BRMS (business rules management system) we used requirements, process flow diagrams and use cases to create and run business rules scenarios, based upon the individual CBA.

• Facilitated weekly JAD sessions at the Mayor's office with his staff and IT to validate scenarios.

• Participated in web page design with Architects.

• Using BI to insure speed and data usage was captured.

• Worked with DBA team to gather data and create data usage and warehouse plan for ERP

• Conducted User experience testing to insure the efficiency of Web site.

• Outcome of this project was a Website where CBA members could enter and track their time as it touched various areas within the Enterprise (City) domain. Along with the ability to enter time via mobile phone app.

RUP Specialist

GUARDIAN INSURANCE - New York, NY

February 2006 to May 2006

• The goal of this Intranet project was to develop RUP guidelines in a SOA environment to insure that each time a project was implemented it adhered to RUP methodology.

• My role was to assist the Project Management Office (PMO) in the development of an Enterprise-wide, web-based guidelines for Rational Unified Process.

• Used RequisitePro to store and manage requirement documents, create traceability matrix, and extract reports by attributes.

• The outcome of the project was to create RUP standards and templates on the web. Senior Business Analyst

MEDCO PHARMACEUTICAL - Franklin Lakes, NJ

November 2005 to February 2006

Product Design Services

• The goal of the project was to insure that Medco Retail eCommerce Pharmacy adhered to the rules and requirements set forth in HL7, Medicare B, HIPAA, and Nasco.

• Created templates using RUP/UML methodologies for project uniformity.

• Created process flow diagrams

• Met with Technical and System Architect to determine impact to infrastructure and systems.

• Worked with DBA on data warehousing.

• Oracle ERP - eBusiness

• Identified and recruited staff necessary for the project into "Part B Implementation Team".

• Conducted JAD sessions with: on "Part B implementation team" Business, Users, Gov't, Nasco and Technical staff.

• Created Use cases utilized for testing.

• Part of Quality Assurance and Testing.

Senior Business/Systems Analyst

EMPIRE BLUE CROSS AND BLUE SHIELD - Brooklyn, NY

November 2004 to April 2005

The goal of the project was to assist in the establishment of enterprise-wide web-based eCommerce SOA platform

"concept to market" that supported and promoted the Best Practices for health care processing as required by HIPPA.

• Assigned to capture the "as is" process flows for Search for Member, Appeals, and Create Contact process flows.

• To insure that the IVR (Integrated Voice Response) system was updated to match the online processes.

• Convened JAD sessions with IT staff, and BCBS SMEs, Relay Health (HIE) to gain sign off.

• All documentation was created with RequisitePro and stored in Clear Case.

• Microsoft Visio was used for process flows diagrams.

• The outcome of the project was that all business flow process diagrams and documentation was incorporated on client website and IVR systems.

Senior Business Analyst

MEDCO PHARMACEUTICAL - Franklin Lakes, NJ

August 2004 to November 2004

Sales and Marketing Programs

• The goal of this eCommerce "Quote to Cash" project was to develop an enterprise-wide web-based sales and marketing program that would allow the sales reps the ability to login into the system "off- site" and place pharma orders, update, create reports, review sales targets, enter requests, establish new territories and communicate with other sales representatives and home office.

• Service Oriented

• Provided the ability to set merchant orders for pharmaceutical products.

• Knowledge and exposure to Teradata and data warehousing.

• Created notification mechanism for mobile messaging.

• Used RequisitePro to store and manage requirement documents, create traceability, extract reports by attributes.

• Used Mercury tools for testing.

• Worked with Medicare Analyst to integrate Part B into system. Business Analyst/Project Manager

CITIGROUP - Jacksonville, FL

April 2004 to August 2004

• This project assignment was a temporary position to replace an employee that was out on leave.

• Responsibilities in the eCommerce SOA, Wealth Management, Merchant Acquiring Credit Products project were to manage and work with IT Staff to capture project business requirements.

• Liaison to Merchant Advisory Board, met to collect requirements.

• Completed requirements for pre-paid, standard, gold credit card products.

• Produce status project reports and present in JAD session to client and managerial staff with updates. Senior RUP Business Analyst/Mentor

BLUE CROSS BLUE SHIELD OF SOUTH FLORIDA

May 2003 to November 2003

• The goal of this "web services" project was to create a web-based ERP model for implementing RUP enterprise wide.

• Using the Rational Suite of tools to demonstrate how the SDLC process was managed and implemented.

• Used RequisitePro to store and manage requirement documents, create traceability, extract reports by attributes.

• As a Team Lead (4) my assignment was the Duplicate Claims project.

• Worked with QMS (Quality Management System) Team to analyze data

• Worked with the Claims staff to document the "as is" claims process and make recommendations for the "future" process which included the new HiPAA guidelines and HL7.

• Led requirements gathering JAD session with Florida Health Insurance Exchange (FHIE)

• Used the inception, elaboration, construction and transition (UML) methodology to uncover and document where in the system the duplication occurred.

• Led JAD session with IBM and IT System staff to include the EDI transaction sets; and quote to cash sales process into the ERP claims process. The system upgrades were implemented.

• A SOW (Statement of Work) was updated.

• Led a training session for staff regarding new process flow.

• SDLC implemented and completed.

Business/Systems Analyst/Project Manager/Technical Writer FRANKLIN TEMPLETON INVESTMENTS - New York, NY

March 2002 to December 2002

• This project was to capture infrastructure and system functionality lost during the 9/11 disaster by interviewing survivors in NYC.

• Created technical/systems documentation along with functional requirements documentation.

• Facilitated meetings between technical and business.

• Work closely with Traders (Front) and Back office to recreate the eCommerce Wealth software that was lost.

Senior Systems Analyst/Business Analyst

COMMUNITY BLOOD BANK - Fort Lauderdale, FL

August 2001 to December 2002

• Two Phase Project: Goal of the 1st phase of project was to meet the requirements set forth by the FDA governing the Blood Bank Industry.

• Captured the "as-is" business process as it pertained to the collection and storage of blood products through use case and functional requirements.

• Risk Analysis and IT Security

• Used RUP/UML methodology

• Worked with Technical Staff to determine changes in the current infrastructure and systems.

• Documented all business and technical requirements (system, infrastructure).

• Worked with DBA to develop Data warehouse plan and data analytics.

• Presented business, system and infrastructure requirements to client, Board of Directors and technical staff in JAD session.

• Traveled to D.C. to meet with Federal team overseeing project, to insure goals were met.

• Developed new processes to meet FDA regulations which included, updates to system and infrastructure.

• Participated in Quality Assurance testing.

• The goal of the 2nd phase of "concept to market", project was to create a mechanism using PDA and mobile communications to receive real-time blood products availability and test results. Senior Business Analyst/Release Manager

BELLSOUTH, ACCENTURE - Atlanta, GA

December 2000 to May 2001

• The goal of this project was to migrate to an Oracle environment.

• As a Release Manager, created project (Microsoft) schedule of system updates. The outcome working with Oracle and client staff we moved systems into SOA architecture.

• Created technical systems documentation using beta Microsoft SharePoint. Senior Business Analyst

INTERVAL INTERNATIONAL - Kendall, FL

October 2000 to December 2000

• The goal of this "quote to cash" project was to create an eCommerce platform (web site) for the owners that enabled them to search, deposit, update, and manage their timeshares.

• Interval International is a company that arranges vacation packages for timeshare owners.

• Provided owners to deposit and exchange weeks at other resorts. Senior Business Analyst

EPIPELINE - Atlanta, GA

March 2000 to October 2000

• An eCommerce "concept to market" project called ePipeline.com. Affiliated with WebMD development resources.

• The website would provide users with an online service to help businesses: identify, qualify and win more government contracts.

• This project was to create, develop and implement website ePipeline.com.

• Served as Project Manager on Executive Team

• Part of Executive team, which was charged with writing RFP and generating new business.

• Worked closely with DBA to develop Data Mapping document and data warehouse activities.

• Gathered requirements for Website page definition using Visio.

• Completed the entire SDLC utilizing RUP methodology. Senior Business Analyst

HOMECOM, INC - Atlanta, GA

December 1999 to March 2000

• The goal of this eCommerce "quote to cash" project was to integrate Fortune 500 business partners: Allstate, Morgan Stanley, and Dean Witter into the Summit Bank enterprise website.

• Worked with the wealth management team of the "partners", to ensure that their diversified funding plans were captured in web-site infrastructure map equally,

• Worked with Enterprise-wide teams for integration and resource planning.

• Documented sales process flows diagrams to depict "as-is" and future partner web presence.

• Created storyboard process flow diagrams and swim lane diagrams working with partners to insuring that the process flow.

• Facilitated User group sessions at partner sites to develop "business intelligence" flow. Business Analyst

MODCOMP, INC - Fort Lauderdale, FL

September 1999 to December 1999

• Worked closely with development team in generating Programmer's Guide directly from Rational Rose.

• Produced System specification documentation

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