TERESITA J. ALVAREZ

562-***-****

ad3bnx@r.postjobfree.com

Seasoned Executive Assistant supporting high-caliber CEOs with 20+ years of business and operations acumen. A trusted strategic partner to the CEO that finds solutions to problems and brings value by putting a professional, exquisite, and polished touch to every project and assignment, delivering a high quality product.

PROFESSIONAL EXPERTISE

Executive Assistant to the President & CEO Watts Healthcare Corporation, Los Angeles, CA

06-2021 – Present

• Assist the CEO with day-to-day activities and scheduling of his calendar

• Prepare agendas, reports, research data information, put together packages for CEO to ensure he is ready and prepared for important meetings

• Manage CEO budgets and expenses including travel and approving payroll

• Assist other C-level suite executives with their calendar schedules to ensure the organizations business objectives are met

• Create promotional material for the CEO to market the business

• Event planner for potential investor meetings and within the organization

• Board member liaison responsible for board member minute notes, communication, calendaring, and travel itinerary and budgets

• Recruited various positions including physicians, HR Professionals, dental department, nursing and staff

Admin Assistant

AppleOne, Cerritos, CA

03-2020 – 06-2021

• Accounting Assistant - Assisted with financial audits by doing research on proper documentation of records and filings to ensure financial compliance

• Consistently expressing excellent customer service through answering questions and assisting various personnel to execute assigned tasks

• HR Assistant- Created and organized personnel files, organized payroll reports related to bonuses, compensation, and benefits to ensure proper tracking for year-end audits; established a new employee newsletter to provide transparent information about company updates to the employee population, established new corporation, obtain state tax ID, including establishing EDD account as the business was expanding in new states across the nation; created and kept track of Covid-19 vaccine policies as mandated in the State of California, created new onboarding materials for new hire

Production Manager

Allstate Floral, Cerritos, CA

10-2016 – 2-2020

• Oversaw the floral and tree production department

• Ensured that the operation was compliant with Cal-OSHA to ensure safety standards to ensure safety and comfort in the workplace for all employees, visitors, and vendors

• Created procedure and safety manuals for the production department to decrease works comp injuries saving the company over 40% in cost in insurance claim costs

• Drive key performance indicators by analyzing daily, weekly, monthly, quarterly and annual basis to ensure profit targets are reached

• Identified new opportunities to reduce costs, improve output, impact business and operations goals by cross training employees

• Develop and direct artificial floral, plant and tree products to better predict market expectations and win customer satisfaction

• Oversaw the receiving department, floral and tree prep, assemblers and packing department

• Oversaw showroom setups at our national locations in Los Angeles, California, Las Vegas, Nevada and High Point, North Carolina

• Attended 2 tradeshows per year in Las Vegas, Nevada and High Point, North Carolina to build a relationship with existing and prospective clientele

• Created cost sheets for all products in order to determine performance and product quality metrics and direct accountability for that product performance

• Partnered with the key accounts, shipping department and purchasing managers to ensure order fulfillment accuracy to maximize profit

Supervisor & Regional Sales Manager - New Regions Forest Lawn Mortuary, Long Beach and Cypress, CA

2006 - 12-2015

• Established a new region to assist and sell to the Spanish speaking community

• Grew the region by creating relationships with the community

• Developed opportunities for planners to generate prospects and sale

• Trained new employees (Advance Planning), Administrative Staff and Field Manager

• Created budgets and sales goals

• Motivated and trained all personnel with regards to sales rules, presentations for events

• Created training manual and established safety meetings

• Developed marketing ideas to increase sales by 20% in order to increase our word-of-mouth sales with the Spanish speaking community

• Negotiated with vendors to obtain flowers and supplies at the lowest cost available.

• Purchased inventory on bulk and in advance to meet customer supply and demand during peak seasons.

• Tasks included scheduling, resolving staff conflicts and theft prevention.

• Established a loyal business and strong community presence with consumers and businesses.

• Ensured the on-time preparation and delivery of large orders for funerals, weddings and large events.

• Product Merchandising, award winning window displays for 3 years in a row

• Sales & Marketing, created seasonal floral pieces to advertise on billboards, tv ads and online

• Increased gross profit margin from -4% to 30%

Software Skills: Microsoft programs

Certifications and Licenses:

May-1992 Legal Secretarial Training Course Certificate June-2018 Hayword Environmental Consulting- Hazardous Materials Management and Hazardous Waste Disposal Training Certification

October-2017 OSHA 10 Hour General Industry Safety and Health Language Skills: Spanish

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