Kim Thorpe
Knoxville, TN *****
ad3bn5@r.postjobfree.com
Experienced customer support specialist with fifteen years of proven expertise in delivering exceptional service and resolving customer inquiries across industries. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Remodel Associate
Walmart - Knoxville, TN
May 2022 to December 2023
Travel from various Walmart stores across East Tennessee to remodel store. Complete merchandise and structure via planogram. Night shift.
Retail Merchandiser
Premium Retail Services - Knoxville, TN
February 2021 to April 2022
Set up displays via planogram. Brand ambassador for Roku and ring products. Introduced customers to streaming platforms and television.
Courier
New York Times/ USA Today - Knoxville, TN
January 2019 to February 2021
Responsible for picking up in my vehicle USA Today newspaper and New York Times newspaper each day from Chattanooga Tennessee back to Knoxville Tennessee for distribution to surrounding counties. Collection Agent
GC Services - Knoxville, TN
June 2016 to December 2018
Collection agent on behalf of Department of Education in regards to defaulted student loans. Helped Place defaulted loans in payment plan to get out of default. Supplemental sales insurance agent
Aflac - Knoxville, TN
August 2000 to March 2016
Independent sales 100% Commission. Sales of supplemental insurance products to businesses. Maintain customer support and Client Services.
Education
Computer science in Computer science
Pellissippi State Community College - Knoxville, TN January 1987 to April 1989
Skills
• Merchandising
• Computer Science
• Java
• Driving
• Insurance Sales
Certifications and Licenses
Life and Health Insurance
May 1995 to May 2020
Currently hold license
Additional Information
Professional, great communication. Desire fast paced work. Can travel.