DG

DEAN M GEYER

ad3bmo@r.postjobfree.com 931-***-**** Celina, TN 38551

My background is very strong, always pushing my skills to the maximum. I always practice the ultimate customer experience in sales and service, I've been doing this for many years. I believe in myself and know how to give the best possible value for customer service, as well to my employer at any given time. Being grateful and flexible is my key formula for a happy personal and work environment. Excellent communication skills with co-workers and management.

Practical daily action plan using available company tools and resources for problem solving or other concerns, if needed think outside of the box.

Hands on action now for optimum results pertaining to work load.

Always practicing my best attitude in a genuine manner, getting the job done on time is important. Maintaining a healthy work environment is a must.

Team Collaboration

Vendor Sourcing as required

Methodical Nature Always Practiced

Self Employed Services Richmond, BC

Car Restoration

12/2022 - Current

Search and secure good quality used cars at wholesale price, detail/service and restore for resale.

Reviewed customer needs and preferences to identify suitable vehicles. Conducted market research on used car prices, availability, and condition. Negotiated with sellers to secure competitive prices for vehicles, using online tools.

Inspected titles and registration documents to ensure accuracy and validity.

Olympic Motors Ltd Richmond, BC

Car Lot Manager

03/2014 - 12/2022

Monitored security of lot to detect any suspicious activities or theft attempts, and took appropriate action when necessary. Monitor use of chemical supplies and equipment for daily operational use. Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing, painting, repairs daily (6) day a week. Full lot clean, showroom, restrooms and detail work area organizational/cleanliness.

In-house vehicle transfer for application/installation of business office sold Pro-Packs undercoating, rustproofing. Actual application of paint seal and fabric protection, accessories done at main dealerships by myself and staff. All sublet repairs for sales/service and parts, wheel alignments, body shop, dent repairs etc.

Coordinated with sales staff to ensure smooth delivery of vehicles to customers on time, Customer delivery to their residence/business and Summary

Skills

Experience

occasionally transport trade in back to dealership. Work with sales and service for daily tasks required for operation of dealerships (2) Subaru and Kia.

All display and setup of promotional work at shopping malls, outdoor and charity events.

Inspect incoming new and used vehicles for dealership inventory, auto carrier claim reports. Outgoing vehicle inspection walk around reports for sold cars wholesale, auction and in house dealer transfers. Setup and implement easy flow systems for sales/service deliveries, shuttle service, green tag car wash and sublet options.

Ensured accurate inventory levels of all vehicles on the lot by conducting weekly physical counts and reconciling discrepancies between actual stock and computer records.

Conducted regular inspections of vehicles for quality control purposes, ensuring that they meet safety standards before being put up for sale. Provided training and guidance to new staff members on proper handling of vehicles in the lot.

Developed strategies to maximize profitability through efficient management of inventory levels in the lot.

Organized promotional events such as open houses or special discounts for customers visiting the lot.

Generated purchase orders for spare parts required for repairs or maintenance tasks.

Assisted in setting up display areas within the lot according to latest trends in automotive industry.

Responded promptly to customer complaints or issues related to vehicles purchased from the lot.

Oversaw loading and unloading operations while ensuring that all safety protocols were followed correctly.

Reviewed inspection reports submitted by technicians prior to releasing a vehicle into the market.

Arranged vehicles around lot as directed and filled new and pre-owned vehicles to proper fuel level, also implementing company standards for cleanliness and signage.

Maintained display vehicles and inventory in condition recorded upon arrival at premises, closing windows, locking doors and installing floor mats to minimize wear and tear to vehicles on lot. Assisted with snow removal, light groundskeeping and other seasonal outdoor maintenance.

Configured new and pre-owned vehicles within displays organized in straight lines by category.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Assigned work and monitored performance of project personnel. Produced thorough, accurate and timely reports of project activities. Interviewed prospective employees and provided input to HR on hiring decisions.

Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

S

Wax Inspirations Ltd Rosedale, BC

Candle Manufacturer Exporter

Developed and implemented production plans to meet customer demand for USA market.

01/2000 - 12/2013 Specifically targeted high end hand crafted wedding candle products that were personalized.

All sales products shipped by UPS to United States only, customs clearance.

Reviewed customer orders and prepared items for shipment according to specifications provided by customers.

Ensured compliance with applicable regulations related to health, safety, or environmental standards.

Inspected finished goods prior to shipment and ensured they met quality standards.

Developed strategies for improving efficiency throughout the entire production cycle.

Identified opportunities for continuous improvement within the manufacturing process.

Packaged and labeled finished products for shipment. Trained new employees regarding equipment operation and product assembly.

Gathered needed raw materials and assembled machinery parts. Met or exceeded target for on-time customer shipments. Maintained accurate records of all materials used in the production process.

Cherry Ford Sales Chilliwack, BC

Service Advisor/Tower Operator

03/1995 - 06/1999

Greeted customers and addressed their needs in a professional manner. Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.

Provided accurate estimates of repair costs, labor times and parts prices to customers.

Assisted with scheduling appointments for service work to be performed on vehicles.

Explained the features and benefits of products or services offered by the dealership to customers.

Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.

Prepared invoices for services rendered and collected payments from customers.

Resolved customer complaints in an efficient and courteous manner. Ensured that all customer inquiries were handled promptly and accurately. Maintained records of customer interactions and transactions. Dispatch service work to technicians, warranty and retail. Prepare all warranty claims list for warranty clerk for processing. Kensington Ford Burnaby, BC

Service Advisor

12/1991 - 01/1995

Greeted customers and addressed their needs in a professional manner. Provided accurate estimates of repair costs, labor times and parts prices to customers.

Maintained records of customer interactions and transactions. Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.

Explained the features and benefits of products or services offered by the dealership to customers.

Prepared invoices for services rendered and collected payments from customers.

Resolved customer complaints in an efficient and courteous manner. Ensured that all customer inquiries were handled promptly and accurately. Tracked customer requests, comments, problems, issues and resolutions within designated systems.

Developed strong relationships with customers by providing exceptional customer service.

Stadium Motors Vancouver, BC

Lot Manager/Detailer

11/1986 - 12/1991

Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing and painting. Coordinated with sales staff to ensure smooth delivery of vehicles to customers on time.

Ensured accurate inventory levels of all vehicles in the lot by conducting periodic physical counts and reconciling discrepancies between actual stock and computer records.

Conducted regular inspections of vehicles for quality control purposes, ensuring that they meet safety standards before being put up for sale. Provided training and guidance to new staff members on proper handling of vehicles in the lot.

Generated purchase orders for spare parts required for repairs or maintenance tasks.

Assisted in setting up display areas within the lot according to latest trends in automotive industry.

Preston Chevrolet Langley, BC

Lot Manager/Car Detailer

12/1981 - 11/1986

Monitored security to detect any suspicious activities or theft attempts, and took appropriate action when necessary.

Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing and painting. Coordinated with sales staff to ensure smooth delivery of vehicles to customers on time.

Mission Senior Secondary Mission BC

High School Diploma

06/1979

Education and Training

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