Customer Service Front Office
Resume:
MICHELLE RYER
Riverview, FL 33579
ad3bmm@r.postjobfree.com
Dear Prospective Employer,
My professional career goal is to obtain a secure position with a company that I can grow with and utilize my strengths and work ethics. As I reflect in my resume, I have a training related to Sales, Public Relations, and Strong Customer Service and Marketing .I Feel that I have the capability to bridge this relationship and portray a positive image for the industry. Currently, I am searching for a position in which to further develop my skills and expertise, while contributing to the achievement of company goals.
If you have the need of a creative, outgoing, versatile, and reliable individual with my professional training and experience, I would greatly appreciate the opportunity to discuss my qualifications with you more in depth.
Thank you for your time and consideration. I look forward to hearing from you soon.
Sincerely,
Michelle Ryer
Michelle R Ryer
11616 Iris Spring Ct
Riverview, FL 33579
ad3bmm@r.postjobfree.com
OBJECTIVE
To obtain a challenging responsible position with a company that I can utilize my 27 plus years of experience and strong work ethics to contribute to a company’s success and growth.
Modern Vascular, Glendale, Arizona 08/2018 – 07/2019
Patient Coordinator/Front Office
•Schedule patients for consultations and follow ups and post op visits
•Scheduling patients for surgeries
•Reviewing pre-op instructions with patients and answering any questions
•Preparing of charts
•Collections of co-pays and deductible’s and posting of monies
•Works with staff and physicians to make the schedule flow according to needs
•Scheduling transportation and accommodations for out of town patients
•Updating patients demographics and insurance information
•Being a strong team player and giving the highest customer service
Scottsdale Plastic Surgeon (NDA), Scottsdale, Arizona
Patient Coordinator/Surgery Scheduler/Front Office
12/2006 - 09/2011
11/2015 - 08/2017
•
•Preparing and presenting surgical quotes
•Booking surgeries for patients for both hospital and in office
•Scheduling consultations and pre-op and post op appointments
•Promotions of events and daily promotions of products and services
•Handled and maintained all medical records
•Collection, posting and depositing of monies; along with daily reports
•Education of products and services
•Ordering/Inventory of office supplies and products
•Building a strong report with patients
•Providing the Highest First Class Customer Service and patient services
Dr. Thomas Kotoske (Cosmetic Surgery Institute) Phoenix, Arizona 01/2014-8/2015
Medical Assistant/Surgery Coordinator
•Rooming patients getting vitals and medical history
•Preparing and presenting surgery quotes to new patients
•Scheduling patients for surgery and pre-ops
•Collecting all surgery moneys
•Doing all pre-ops with patients consents and necessary test for surgery
•Promoting the doctor, practice and med spa and injector services and products
•Building a strong report with patients
Dr. John Ward,Md PC, Paradise Valley, Arizona 07/2012 -11/2013
Patient Coordinator/Front Office
•Scheduling new consultations and post-ops for patients
•Assisting with marketing events with the med spa
•Collecting all surgery payments and posting payments
•Handled and maintained all medical records
•Educating patients on procedures and products
•Ordering office supplies
•Updating doctor on patients and on new patients.
Peoria Cosmetic Surgery, Peoria, Arizona
Event Coordinator/Marketing
11/2009 - 9/2011
•
•Marketing new product lines, new services to prospective and current patients
•Hosting office events, Bridal events, Health Expos and other venues to build and promote the practice
•Outbound sales calls to business that were in the local area
•Inputting information for possible leads and new clients
•Building a rapport with business as well as new patients
Evans Withycombe, Scottsdale, Arizona 01/1995 – 01-1997
Manager/Asst.Manager
Responsible for property of 220+
Responsible for rent collections and posting of rents
Responsible for daily/weekly/monthly reports
Responsible for account receivable
Responsible for Resident rentals/resident retention
Staying up on current surrounding markets
Holding resident activities
Managing staff of 5
Leasing up new builds
Evaluating staff
Wasatch Property Management, Glendale, AZ 08/1993 – 01/1995
Financial Manager/Assistant Manager
Responsible for Leasing/renewals
Responsible for collections of rent and posting of rent for 360+ units
Responsible for compliance/evictions/5day notices
Responsible for reducing the amount of delinquency on the books
Contact this candidate