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Customer Service Delivery Driver

Location:
Dallas, TX
Posted:
February 02, 2024

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Resume:

Harmandeep Singh

Fort Worth, TX *****

ad3bme@r.postjobfree.com

+1-682-***-****

Eager to demonstrate my strong set of skills to contribute to my employer’s success. Work Experience

Delivery Driver

Uber - Fort Worth, TX

September 2022 to Present

• Followed safety rules to keep clean driving record with no accidents or incidents.

• Cleaned vehicle regularly to maintain professional appearance.

• Notified customers of delays to decrease calls to support.

• Achieved consistently high customer scores due to exceptional service.

• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

• Improved overall safety performance by taking data-driven approach to issue identification and root cause analysis.

• Inspected vehicle and personally handled routine upkeep.

• Maintained strict compliance with safety rules for passenger and driver protection.

• Managed unexpected emergencies and route changes with calm and professionalism.

• Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.

• Delivered goods and services to customers on time and in excellent condition. Cashier/Customer Service

Bar-B Travel plaza - Gordon, TX

August 2022 to August 2023

• Oversee daily operations of the gas station

• Supervise and train staff on tasks such as fueling procedures and customer service

• Monitor inventory levels and place orders for fuel and other supplies

• Address customer inquiries, resolve issues, and ensure a positive customer experience

• Ensure compliance with safety regulations and company policies

• Manage cash handling and perform financial transactions

• Collaborate with the manager to implement marketing strategies and promotions

• Conduct regular inspections to maintain cleanliness and safety standards at the gas station. Driver

Uber - Warszawa, mazowieckie

October 2019 to June 2022

• Transport 20+ passengers daily and provide outstanding customer service by ensuring that they arrive at their destinations safely and quickly

• Utilize advanced driving skills to improve efficiency while peacefully handling all unforeseen circumstances or delays

• Maintain a perfect 5-star rating by keeping vehicle clean and in excellent condition, resolving customer problems, and ensuring customer satisfaction

• Rely on memory and maps in choosing the most efficient route to a passengers destination Assistant Manager

India Gate Restaurant - Warszawa, mazowieckie

November 2016 to September 2019

• Assist in daily operations and workflow management

• Supervise and train staff members

• Address customer concerns and ensure satisfaction

• Collaborate with the manager to achieve business goals

• Handle administrative tasks and contribute to decision-making processes. Education

Bachelor's degree in Business

University of Warsaw

October 2016 to October 2019

High school diploma

Army School - Punjab, India

August 2009 to May 2013

Skills

• Cash Handling

• Assistant Manager Experience

• Store Management Experience

• Retail Management

• Inventory Control

• Merchandising

• Recruiting

• Sales

• Management

• Loss Prevention

• Leadership

• Payroll

• Customer Service

• Supervising Experience

• Food Safety

• Shift Management

• Interviewing

• Route driving

• Van driver

• Delivery driver experience

Certifications and Licenses

HIPPA Certificate

Bloodborne Pathogen Certificate

Driver's License



Contact this candidate