RODRICK L. WATKINS

ad3bl6@r.postjobfree.com +1-678-***-**** Douglasville, GA 30135

https://www.linkedin.com/in/rod-watkins-b471863/

CAREER SUMMARY

An SAP analyst with +20 years of experience performing functional and performance testing of SAP and

WEB applications and providing 24/7 production support of those applications as a BSA (Business Support

Analyst). Proficient at the Order-to-Cash (OTC) business processes (MRP, MM, SD, EWM) in the pharmaceutical, Consumer products and retails SAP solutions for 19 years. Six (6) years of working in the WM and EWM processes. Proficient at providing security production support and understands ISO 27001, GDPR, and HIPAA regulations. Experienced in implementing production applications under

the Agile Scrum, Waterfall Development, and SAP ASAP & Activate Methodologies. Also, has an expertise

using TAO, HP Loadrunner, MicroFocus UFT & ALM, and Solution Manager 12.0 Test Suite & ChaRM (SOLMAN).

AREAS OF EXPERTISE (SOFTWARE AND TECHNICAL SKILLS)

SAP/ERP

BOBJ 4.0, 4.1 & 4.2, BW 7.2 & BW/4 HANA, SAP ECC 6.0 EH7, SAP S/4 HANA 1709, 1809 & 1909, SAP Fiori 7.52, SAP Fiori Front-end Server 5.0, SAP S/4 HANA FMS 2.10 SAP R/3 4.6C, SAP APO 4.1, 5.0 & 7.0, SAP CRM 7.2, SAP R/3 HR 4.7, SAP SuccessFactors, SAP ESS/MSS, SAP GRC 5.3, SOLMAN 7.2 SP16 Administration, SAP C4C IaaS & SaaS, Configured and Deployed SAPGUI Installation Server – Includes functional & performance testing for modules MRP, WM, MM, SD, PP, FI/CO, MDM, HR ESS, CRM, detailed Order-to-Cash & Procure-to-Pay scenarios, ST12 Trace Support, STAUTHTRACE Support, SAP Tenant Solution

SAP & General Security

ISO 27001, ISO 9001, BOBJ 4.1 Security Lead, BW7.2 Analysis Authorization, OSS ID Admin, ECC 6.0 Security Admin, SAP GRC 5.3 CUP and RAR for ECC 6.0 and SCM 7.0, SAP GRC Upgrade to 10.1 CUP and RAR for ECC 6.0 and SCM 7.0, ISO 27001, ISO 9001, GDPR, HIPAA regulations

Testing Tools & Methodologies

HP LoadRunner versions 6.0, 6.5, 7.02, 7.51, 8.0, 8.14, 9.52, 11.0, 11.52, 12.02, 12.55 (SAPGUI, SAPWEB, WEB, TruClient Protocols), Unified Functional Test 12.02, ALM (Quality Center) 9.2, 11.52, 12.21 Admin, 15.01 Admin(Regulated Release for Pharmaceutical Validation), SAP TAO 1.0 with QC 9.2, SAP TAO 3.0.6.1 with ALM 12.21 configured using Solution Manager 7.0 (SOLMAN), ALM 12.60, JAMO M-eux Test 5.2.4171 for Android Devices, Sprint Reviews under Scrum Agile Software Development Model, Testing under both Sarbanes-Oxley (SOX) and HIPAA regulations, SAP ASAP, Activate and Agile Methodologies, SOLMAN 12.0 validation

Operating Systems

Windows Server 2012, UNIX (HP/UX 11.0, AIX 5.1 & 5.2 VI Editor, RHEL release 5.7, 5.9, 6.0), LEGACY (MVS, OS/390 r4 – z/OS r1.2), VM, USS (UNIX System Services using ISPF Editor) for Mainframe, z/OS V2.2

Defect Management

Jira, SalesForce (Trained using Trailhead), MicroFocus ALM 12.60 & 15.01, ServiceNow, Remedy, Clarify, Solution Manager ChaRM 12.0

PROFESSIONAL EXPERIENCE

Family Relocation

Family Relocation (Douglasville, Georgia) January 2023 – May 2023

After 22 years in one location, my family relocated to Douglasville.

Lead Senior SAP S/4 HANA Business Analyst & Protection Sr. Advisor (Security)

Cigna - CuraScript SD February 2022 – December 2022

Used Solution Manager (S/4 HANA 1909) Test Suite and ChaRM for end-to-end business process testing and defect reporting of the following E2E Workstreams: P2P, FTM, O2C, DTS, RTS, and LTO.

Used Loadunner (VuGen) for various support initiatives such as user security updates and creating scripts for testing.

Used Jira for tracking QA and security tasks.

Validated inventory planning over time, allocations, overrides, manually planning items, and stock alerts under DTS.

Validated orders created from the LTO workstream. Process started with the WEB interface.

Provided SAP security support for the S/4 HANA and Extended Warehouse (EWM) Systems.

Used Solution Manager’s Test Suite for testing SAP end-to-end business processes.

Used Solution Manager CHaRM for change requests, change documents, and defect management.

Provided overall technical and testing support for Fiori and WEBGUI end-user interfaces.

Provided technical, business process, and validation support Solution Manager upgrade to 12.0.

Trained end-users on SD OTC business processing in S/4 HANA from IBM’s AS/400 TPS Legacy System.

Used SAP marketplace (me.sap.com) for researching issues and OSS notes.

Independent SAP Consultant (Analyst) & Part-time Virtual Mathematics Tutor (Mentor)

Elanco Pharma & Varsity Tutors, Remote May 2020 – January 2022

Using MicroFocus ALM 12.60, UFT 14.53, and Loadrunner 12.55, provided analysis of SAP S/4 HANA, SAP ECC 6.0, and “in-house” WEB applications’ functionality and performance and document, train end-users on end-to-end business processes. Support the “train-the-trainer” model.

Provided SAP security production support for clients running Cloud solutions such as IaaS, PaaS and SaaS.

Provided SD, MM and WM business process analysis for production and project support in pharmaceutical, consumer products and retail SAP Cloud solutions. Worked directly with business users to document critical end-to-end business SAP processes such as order-to-cash and procure-to-pay to ensure accuracy and used the documentation not only for manual functional testing; but also, for training the trainer.

Provided testing and business process support expertise in an GMP Validate (Pharmaceutical) environment under GxP principles for SAP PM and QM and SOX compliance for SAP finance for Elanco Pharma Animal Health.

Used MircoFocus ALM to store documented end-to-end processes for validation execution and tracking.

Using Loadrunner’s TruClient WEB Protocol, tested WEB applications such as CRM, SRM, Fiori, MDM and custom WEB applications and monitoring with HP Openview, Dynatrace and LR monitors.

Experienced with Loadrunner WEB correlations (parameterizing dynamic variables) for WEB applications.

· Used Veeva Vault, completed training for a validated SAP environment and ALM 12.50.

Certified by Varsity Tutors to tutor all grade school level mathematics subjects including Pre-Algebra and Algebra. Also, teach GED math concepts which is 55% Algebra for the 2014 GED Exam.

Senior SAP S/4 HANA Test Lead & SAP Functional Analyst

341 Global Consultants, On-site (Wakefern -Edison, NJ) & Remote March 2020 – April 2020

Used MicroFocus ALM 12.60 to perform site and project administration duties for both Defect and Testing Modules. This included making drop-down updates and user access changes were appropriate.

Led all off- and on-shore defect meetings to ensure daily updates were being applied and transports were applied timely. Most transports were approved within 2 days.

Worked directly with business end-users and their functional representatives to perform analysis on current and new end-to-end SAP business processes and stored the documentation and automation scripts in MicroFocus ALM for auditing and execution purposes. This included Fiori documented scenarios to be used by the business.

· Used the SAP Activate method as the method for migrating the SAP solutions.

Tested the Fiori WEB front-end and other e-commerce sites where users could purchase products for delivery.

Supported business processes converted from z/OS V2.2 (RAPID) to SAP S/4 HANA 1809 Retail FP02 with CAR add-on. For Project 1, this included finance, Master Data, and CAR 4.0 processes.

Knowledge of the SAP C4C initiatives such as SaaS and IaaS; although for this project, the initiative was on-premise.

· Supported SAPGUI 7.60 comp 1 and processes related to the GUI such as P2P and O2C.

· Knowledge of supporting SAP BO (BI 4.2 SP S6)

· Knowledge of supporting SOLMAN 7.2 SP08 Kernel Release 753.

Senior Global SAP & HP Business Consultant (Loadrunner & TAO Specialist)

Rimini Street IT & Qualitest Group (Contingent Workforce), Remote February 2018 – February 2020

· Verified and supported BW role and InfoArea (RSA1 & RSD1) security for out-of-license customers.

Using SalesForce, provided global service support for clients in any time zone based upon agreed SLA response times and according to ISO 9001, ISO 27001 and GDPR security processes.

Worked with the business to outline the Vistex processes and used MicroFocus UFT to script the Vistex processes for automation (Repeatable execution).

Used Loadrunner 12.55 for performance testing and provide any support for out-of- licensed SAP clients.

Provided general ST12 trace support on batch jobs and end-users.

Used security experience to provide SAP and HP tools support on clients’ environment. This includes clients running R/3 4.6C, ECC 6.0 and S/4 HANA. Provide BSA support for business software that interfaces with SAP processes in SD, MM, WM, MRP, HR ESS, BOBJ/BW including supporting OTC and P2P processes.

Senior S/4 HANA Business, Technical & Security Analyst

Agreeya Solutions(Deloitte Consulting), Remote (Tyson Foods- Springfield, AR) August 2018 – December 2018

· Used the VuGen to script a day-in-the-life scenarios to support the business processes.

Provide BSA support for business software that interfaces with SAP such as Open Text and Red Prairie. This included supporting functionality in the OTC (order-to-cash) and P2P (Procure-to-Pay) business processes.

Used Jira Desktop App 3.3 for Agile Sprint projects.

· Supported the SAP S/4 HANA C4C IaaS implementation.

Wrote security training documents for ECC 6.0, S/4 HANA, BOBJ/BW, and APO for functional users, new employees and interns/co-op. Also, authored the O2C training process document which included MM and SD.

Used LoadRunner 12.55, provide functional and performance support for various S/4 HANA, Fiori 7.52 and SuccessFactors HR systems using LR TruClient, SAPGUI and SAP WEB protocols.

Provided technical support by running and scheduling ST12 traces on batch jobs and user IDs in both SAP S/4 QA HANA and Fiori 7.52 systems.

Assigned and created S/4 HANA users from the BW security using SU01 (DBMS tab) which allows the AA (analysis authorization) security restrictions to be applied in S/4 HANA system (ECC). Access was based upon users’ roles and responsibilities.

Used RSD1 and RSA1 to determine correct InfoAreas to assign in the BW’s AA security. Used SU01 and the DBMS tab to assign BW InfoProvider/InfoArea assignments..

On a daily basis, communicated with offshore resources via email, phone and online WEB meetings.

Sr. SAP S/4HANA Business & QA Analyst

Robert Half Technology (Flowers Foods) (6 Month Contract), Thomasville, GA April 2017 – October 2017

Used SAP TAO 3.0.6.1 and HP ALM 12.21 configured TAO with SOLMAN 7 to write over 90 order-to-cash scenarios for all ECC 6.0 order types in the ECC 6.0 EHP7 S/4HANA system (SAP GUI 7.40 Patch 12 HF 1). Scenarios were for DSD (Direct Store Delivery) and Warehouse order types.

SAP Modules included in the business processes were: MRP, MM, SD, WM, Transportation, and FI/CO. While over 90% of the end-to-end processes were order-to-cash, the reminder were procure-to-pay.

Created AAs (Analysis Authorization Objects) for specific Info Areas and applied those to roles with in the BW landscape. For S/4 HANA, used RS2HANA_ADMIN to apply BW data-level security to the users in HANA

Performed the TDADMIN role in several ALM 12.21 projects including performed configuration changes to the Defects module to hide fields and make certain fields mandatory.

Used Loadrunner 12.53 and 12.55 to write load tests for the SAP CRM TPM application.

Participated in several Sprint Reviews under the Scrum Agile Software Development Model. Sprints normally ran anywhere from 3 to 5 weeks and were for deployment of software to the Andriod Hand-held devices that performed deliveries from bakeries directly to stores (DSD – Direct Store Delivery).

Ran ST12 and ST05 SQL traces to reveal a performance issue related to the type-ahead feature in SAP. We studied if the problem was with HANA or app servers running Linux. The issue caused 56 million columns in our view to combine on a periodic and intermittent basis.

Part-time Evening GED Instructor

Atlanta Public Schools, Atlanta, Georgia March 2013 – March 2018

In the Adult Education Department, teach students how to earn their GED by teaching math skills including Algebra as well as English concepts and testing techniques.

Locations include teaching at Georgia Works, The Gateway Homeless and the Atlanta Jail Detention Centers.

Sr. SAP Business & Technical Analyst (Includes SAP Security Admin) December 2007 – April 2016

Georgia Pacific LLC, Atlanta, Georgia

Team led all functional tests using UFT 11.50 & QC 9.2, SAP TAO 3.02 configured using SOLMAN 7.0, to automate 40 end-to-end scenarios which include a minimum of 110 transaction codes. Processes included Hire-to-Fire, Make-to-Stock, Make-to-Order, Procure-to-Pay, and Order-to-Cash. Functional tests included tcodes from the following SAP modules: MRP, MM, WM, PP, SD, FI/CO, HR ESS, and SCM/APO 7.0

Used LoadRunner 8.14, 9.0, 9.52, 11.0, 11.52 and 12.02, to lead all performance testing and tuning for all SAP systems (ECC 6.0, APO, Portal/MDM, BW 7.31, BOBJ 4.1, and HR ESS/MSS). Maintain over 155 LR scripts for various SAP systems. Includes TAO/tcode scripts for MRP, MM, WM, PP, SD, FI/CO, HR ESS and CRM.

· Wrote the document for the SCCM installations of the SAP GUI, Ortec LEO and Open Text.

Provided daily functional support for SAP ECC 6.0 by cases submitted by end users through Clarify, Remedy and ServiceNow. The support provided was 85% WM, SD and security issues as well transports that moved with non-zero return codes.

Provided functional support for projects related to support (SPs) and enhancement packages (EHPs). Also, supported other initiatives related to projects such as DB upgrades, OS patches and SAP kernel patches/upgrades for SAP ECC and SAP SCM/APO 7.0.

Used SCM/APO system for ATP checks from SAP, created TLB orders within SCM and ensured orders were created in SAP across the CIF, and used SMQ1 to block CIF and hold processing to create load in SCM.

Provided BSA support for business software that interfaces with SAP such as Ortec LEO, Open Text for archive documents, and Red Praire. Most of the interfacing software was in the SD module (Order-to-Cash).

Specifically used Tcodes such as LM61, Z4RF7, and SE38 to work within the WM processes. Also, setup users through LM01 to use RFID devices on forklifts in the warehouses.

Installed and configured ORETC’s LEO for load optimization. Tasks include SAP GUI configuration, services creation for LEO processes, and installing various DLL optimizers specifically for SD (VA01, VA02).

Used SAP GRC’s 5.3 and 10.1 CUP and RAR modules, provision users and create, terminate & remediate roles. Manually, updated SCM/APO security using S_TCODE in SUIM to research failures.

Architect and continued support for BOBJ 4.1 SP3 and SP5 folder structure and access levels.

Was responsible for SAP security for all SAP systems (Includes analyzing and changing authorization objects, unlocking/locking users, and making SAP role changes where necessary through transports). Systems include ECC 6.0, SCM 4.1, BW 7.3, Portal 7.0, HR R/3 4.7, and MDM 5.5. (Includes “analysis authorizations” RSECADMIN for BW 7.0 and 7.2). Responsible for BOBJ 4.1 and BW 7.2 security integration which includes AD (Active Directory groups to provision users into BOBJ 4.1)

Senior SAP Analyst October 2005 – September 2007

Royal Philips Electronic, Atlanta, Georgia

•Upon request from Mercury (now HP), presented a “how-to” performance test SAP at Mercury World 2006 to nearly 100 attendees in October 2006.

•Provided technical support and troubleshooting for z/OS 1.4 (MVS) running DB2 7.1.

•Used QTP 8.2 and Loadrunner 8.1 automate SAP R/3 4.6c business processes and WebShop flows.

•Maintained and supported the CE North America business SAP R/3 4.6c business process in the following modules: R/3 4.6C modules, FI, CO, MM/PP, SD, CRM 5.0, and SCM 5.0. This includes production master data, procurement and logistics execution, order management including availability control, direct deliveries third, sales price maintenance, and invoicing, accounts payable, and accounts receivables.

•Team lead for testing SAP APO DP 5.0 in The Netherlands and Singapore and also team lead for CE North America for SAP APO DP 5.0 installation and ECC 5.0 upgrade.

•Was responsible for managing the relationship for service business content sent to Philips Global (Eindhoven) from various IBM systems.

Senior System Analyst January 2004 – October 2005

Accenture, Atlanta, Georgia

Bellsouth projects. Perform load and performance tests and provide oversight activities for these. projects/groups; which include 11 application teams that are a part of the RODEO MAX Phase 2 project and 3 application teams outside this project. Includes Siebel 7.5.3.6 .NET Winform for Call Centers.

Using LoadRunner 7.80, record the WEB virtual type users performing business processes for the MIAP project at AGLR (Atlanta Gas Light Resources Corporation). This includes using the 7.8 Virtual User Generator (VuGen) to record the scripts and parameterize the variables.

Performed a series performance tests between 500 and 1,100 virtual users on the .NET solution in order to tune the application to the expected 400 TPS. Work included setting up the SNMP monitor by parsing the MIB file to get the OIDs to add to the monitor for a firmware product called Data Power.Bellsouth projects. Perform load and performance tests and provide oversight activities for these. projects/groups; which include 11 application teams that are a part of the RODEO MAX Phase 2 project and 3 application teams outside this project. Includes Siebel 7.5.3.6 .NET Winform for Call Centers.

Using LoadRunner 7.80, record the WEB virtual type users performing business processes for the MIAP project at AGLR (Atlanta Gas Light Resources Corporation). This includes using the 7.8 Virtual User Generator (VuGen) to record the scripts and parameterize the variables.

Performed a series performance tests between 500 and 1,100 virtual users on the .NET solution in order to tune the application to the expected 400 TPS. Work included setting up the SNMP monitor by parsing the MIB file to get the OIDs to add to the monitor for a firmware product called Data Power.

Lead SAP Systems Analyst February 2003 – January 2004

Glaxo Smith Kline Pharmaceuticals, RTP, North Carolina

•Provided system analysis of the implementation and migration of GSK’s MERPS platform from SAP R/3 system Version 4.6c on SUN Solaris 2.6 with Oracle 8.1.7 database on SUN E10K to z/OS R1.4, DB2 7.1, SAP R/3 Version 4.6c SR2 (no CI) and P660 p Series server running AIX 5.1 (dialog instance).

•Used QuickTest Pro 7.23 to record SAP scripts of GSK SAP business processes from the MM, PM, WM, SD, PP/PI, FI, CO, PS and QM modules.

•Supported, monitored, and setup, using Netview enqueue server), SE (sender), GW (gateway server), and CO (the collector). Also monitor and set the ERS (enqueue replication server), RFSCOL, and SAPOSCOL.

•Wrote a 213 Multi-step software audit test case, which audited against the entire z/OS R1.4 operating system. This included, but was not limited to, IT internal controls, business process procedures, RACF user Ids’ permissions, PARMLIB and PROCLIB definitions, LPAR & CF storage allocations, HMC definitions, logical and physical security.

•The audit was approved according to GSK’s FDA compliance model, iQms, which meets the FDA Rule, 21 CFR Part 11, for Electronic Records/Electronic Signatures./SA390, the following SAP CI (central instance) processes: MS (message server), ES (enqueue server).

EDUCATION

Bachelor of Science from the College of Arts and Sciences

The University of Alabama, Tuscaloosa, AL – December 1996

Major: Applied Mathematical Statistics, Minor: Computer Science (Includes Circuit Design)

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