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Customer Service Administrative Assistant

Location:
La Habra, CA
Posted:
February 02, 2024

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Resume:

Monica Sanchez

Personal and Administrative Assistant

La Habra, CA 90631

ad3bjm@r.postjobfree.com

+1-562-***-****

Work Experience

Freelance @ skin care, cosmetics and fragrances

Diverse companies - California

August 2023 to Present

Helping different companies to promote their products and increase the sales, by going diverse locations among different retail stores selling prestige cosmetics, fragrances and skin care products, assisting trainings, educating customers, applying the products, giving services like facials as required, assisting different events and supporting other companies as required. Prestige sales leader

Macys - California

March 2023 to July 2023

Being in charge of 4 different prestige brands plus support all the beauty lines in the department, ensuring the team follow and accomplish their goals, organize and plan events, meeting the company and the vendors goals, provide excellent customer service, supporting anything the company needs, assisting training and train the team.

Freelance at Fragrances

Randstad/Coworx - Brea, CA

August 2021 to December 2022

Working directly with different companies or vendors, having and keeping direct communication with the Brands executives, like Shiseido, Coty, Coach, and more, I was the lead for Dolce Gabbana responsible of the team, meeting the sales goals, providing ideas or strategies to increase sales, assisting the trainings to provide the best customer service, helping associates at the stores, managing materials and use wisely as needed it, building sets in case we run out of stock, constant coordination with vendors, teach customers about our products and new tendencies. keep relations with customers. Beauty Advisor/Sales Associate

Macy's Inc - Brea, CA

December 2017 to July 2020

The position was related to beauty and skin care, I had the opportunity to experience different areas and diverse prestige brands, before I took position on Shiseido, being as part of the team, one of my mission was to give high customer service, teach customers about the products, and how to apply them, applying make up and skin care as part of our services, same as facials specially during events, Assisting trainings, meting sales goals, from the bran and the store, keeping communication with vendors, and clients, adding new customers, and extending relations with customers, thru my client system, participating and organizing events, doing presales, opening credit cards, keeping track of the personal goals, same as assisting other coworkers.

Personal and Administrative Assistant

A.I.S.G. SECURITY GROUP - Los Angeles, CA

January 2010 to July 2012

Providing administrative support, and office organization, including customer support, attending clients needs, calls and appointments,

Travel arrangements, Data entry, memoranda and client scheduling. OFFICE ASSISTANT

SHAMROCK CONSTRUCTION - West New York, NJ

2007 to 2009

Responsible for invoices and making payments, scheduling appointments and other office duties, deemed necessary.

Contact: Daniel Millerick, cell phone number 347-***-**** email: ad3bjm@r.postjobfree.com

Judicial Assistant Clerkship

Court No

1998 to 2000

Hon. Jose Lopez

Primary focus - working with Judge on verdict resolution and final judgment. Assisted with technical and practical enquiries and provided support where appropriate. Assisted in review of legal matters, including customer relations as requested. Carry out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.

Review administration of agreements and procedures to ensure compliance with the applicable laws. Legal Assistant

Law Office of Carlos Quevedo

1997 to 1998

Prepared and contributed to briefings and updates for distribution internally to members of the firm and externally to clients.

Assisted lawyers with technical and practical enquiries and provided support. Case studies, writing diligences, file investigation and client interface. Education

University of Guadalajara

1994 to 1999

Skills

• Retail sales

• Cash register

• Sales

• Product demos

• Customer service

• Conflict management

• Research

Additional Information

SKILLS

Customer Service, Conflict Resolution, Management, Organization, Administration and Communication Computer Skills: Windows, Microsoft Word, Excel, Internet Research



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