Whitney English

Pensacola, FL *****

ad3bij@r.postjobfree.com

448-***-****

To obtain a challenging position to utilize my extensive skills in administrative and home health care to seek a position within customer service. Willing to relocate. Authorized to work in the US for any employer

Work Experience

Administration Assistant

EMS

December 2022 to Present

Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Account Payable Specialist

Adams Homes - Pensacola, FL

July 2022 to September 2022

• Reviewing invoices for accuracy and proper approvals

• Matching invoices to purchase orders

• Ensuring bills are paid or negotiated by their due dates

• Entering transactions to maintain accurate revenue reports

• Performing bank and credit card reconciliations

• Assisting with the setup of new suppliers

• Generating monthly, quarterly, or annual statements

• Assisting the accounting team with other duties

Data Entry

PNC Bank

December 2021 to July 2022

.Proficient typing and transcription.

.Computer and technical skills (including software knowledge)

.organisational and time management abilities.

.Administrative skills.

.Communication (written and verbal

.Accuracy and attention to detail.

.Multi-tasking

. process loans

Unit Secretary

Select Specialty Hospital

May 2019 to July 2022

Answer live calls to assist current and future residents and their family members with their everyday needs.

• Provide secretarial duties such as scheduling appointments, maintain patient records, billing, admitting patients and supply management.

Call Center Representative

LifeWorks

October 2021 to November 2021

.Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention.

.Maintain strong company service knowledge to better assist customers with concerns, questions and general education.

.Use microsoft teams (chats) and microsoft outlook email as these are the main means of communication working remotely.

Handling data entry,open enrollment, web assistance, along with the other request of the customer. Housekeeper

Consulate Health Care

March 2012 to March 2015

• Maintained a safe, clean and secure working environment.

• Operated mechanized cleaning equipment.

• Monitor and reported necessary domestic repairs and replacements.

• Performed hospitality duties for current residents, maintained a neat and tidy residential area. Customer Service Representative

TJ Maxx

April 2011 to March 2012

• Assist customers with point of sale.

• Maintained a neat and tidy sales floor.

• Assisted with fulfillment and cash office duties. Personal Assistant, The Blake

Well versed in Microsoft Suites

September 2009 to January 2011

Performed administrative duties such as filing vital documents, making copies, and answering phones.

• Planned and organized meetings for staff members.

• Groomed patients and administered medication at proper times.

• Housekeeping maintenance

Receptionist

Southern Oaks Care Center

May 2018

• Manage patient check in and collect payment at the time of check out.

• Operated a multi-line switchboard, also assisted patients via email and fax.

• Assisted with scheduling patient appointment and insurance verification.

• Maintained a safe, clean and secure working environment. Education

High school or equivalent

Skills

• Well versed in Microsoft Suites

• Advanced secretarial work, i.e., filing, data entry, billing and scheduling.

• Professional oral and written communication

• Ability to conduct sales efficiently to consumers

• Billing

• Microsoft Office

• Sales

• training

• Scheduling

• Receptionist

• Microsoft Excel

• Personal Assistant Experience

• Insurance Verification

Certifications and Licenses

CPR Certification

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