Customer Service Data Entry
Resume:
Whitney English
Pensacola, FL *****
****************@*****.***
To obtain a challenging position to utilize my extensive skills in administrative and home health care to seek a position within customer service. Willing to relocate. Authorized to work in the US for any employer
Work Experience
Administration Assistant
EMS
December 2022 to Present
Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Account Payable Specialist
Adams Homes - Pensacola, FL
July 2022 to September 2022
• Reviewing invoices for accuracy and proper approvals
• Matching invoices to purchase orders
• Ensuring bills are paid or negotiated by their due dates
• Entering transactions to maintain accurate revenue reports
• Performing bank and credit card reconciliations
• Assisting with the setup of new suppliers
• Generating monthly, quarterly, or annual statements
• Assisting the accounting team with other duties
Data Entry
PNC Bank
December 2021 to July 2022
.Proficient typing and transcription.
.Computer and technical skills (including software knowledge)
.organisational and time management abilities.
.Administrative skills.
.Communication (written and verbal
.Accuracy and attention to detail.
.Multi-tasking
. process loans
Unit Secretary
Select Specialty Hospital
May 2019 to July 2022
Answer live calls to assist current and future residents and their family members with their everyday needs.
• Provide secretarial duties such as scheduling appointments, maintain patient records, billing, admitting patients and supply management.
Call Center Representative
LifeWorks
October 2021 to November 2021
.Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention.
.Maintain strong company service knowledge to better assist customers with concerns, questions and general education.
.Use microsoft teams (chats) and microsoft outlook email as these are the main means of communication working remotely.
Handling data entry,open enrollment, web assistance, along with the other request of the customer. Housekeeper
Consulate Health Care
March 2012 to March 2015
• Maintained a safe, clean and secure working environment.
• Operated mechanized cleaning equipment.
• Monitor and reported necessary domestic repairs and replacements.
• Performed hospitality duties for current residents, maintained a neat and tidy residential area. Customer Service Representative
TJ Maxx
April 2011 to March 2012
• Assist customers with point of sale.
• Maintained a neat and tidy sales floor.
• Assisted with fulfillment and cash office duties. Personal Assistant, The Blake
Well versed in Microsoft Suites
September 2009 to January 2011
Performed administrative duties such as filing vital documents, making copies, and answering phones.
• Planned and organized meetings for staff members.
• Groomed patients and administered medication at proper times.
• Housekeeping maintenance
Receptionist
Southern Oaks Care Center
May 2018
• Manage patient check in and collect payment at the time of check out.
• Operated a multi-line switchboard, also assisted patients via email and fax.
• Assisted with scheduling patient appointment and insurance verification.
• Maintained a safe, clean and secure working environment. Education
High school or equivalent
Skills
• Well versed in Microsoft Suites
• Advanced secretarial work, i.e., filing, data entry, billing and scheduling.
• Professional oral and written communication
• Ability to conduct sales efficiently to consumers
• Billing
• Microsoft Office
• Sales
• training
• Scheduling
• Receptionist
• Microsoft Excel
• Personal Assistant Experience
• Insurance Verification
Certifications and Licenses
CPR Certification
Contact this candidate