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Customer Service Health Information

Location:
Springfield, MO
Posted:
February 02, 2024

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Resume:

Amy Noe

Springfield, MO *****

ad3big@r.postjobfree.com

+1-417-***-****

As a previous small business owner, I’m no stranger to hard work and dedication. It’s an opportunity that sets me apart from many others. My experiences and the compassion I carry in any area of my life, is an asset. It’s one of the positives I bring to the next team. My dedication and go-getter personality are my strongest traits and I look forward to the chapters to come next in my career. Willing to relocate to: Colorado Springs, CO - Denver, CO - Greeley, CO Authorized to work in the US for any employer

Work Experience

Health Information Specialist

Datavant - Springfield, MO

December 2023 to Present

We are a hired company specialized in the protection, processing and releasing of PHI (Protected Heath Information). It is our drive to provide 100% dedicated care in handling a patients private health information. Customer service based along with knowledgeable processes. Business Owner

Lamperez Odds and Ends LLC - Colorado

January 2022 to Present

Myself and a partner began working our own company. My partner is an arborist and general handyman. I ran cleaning services as well. As I performed the cleaning and organizational services, my partner, provided the other offered services. Such as full tree services, general repair and installation services and landscaping services. With the exclusion of major electrical and plumbing, we did provide minor services. The company is still in good standing and active in the Colorado area of the registered LLC. CSR

At Home Healthcare - Colorado Springs, CO

April 2021 to December 2021

I scheduled skilled in-home care for RN, CNA, PT( Physical therapy), ST(Speech therapy) and OT(Occupational therapy) services. Had to balance and coordinate visits and appointments in an organized manner. I worked on-site during business hours and after 5:00 pm, I worked remotely. And on rotating weekends, I worked on-call supervisor and referral intake management. When referrals came in during my remote hours, I processed accordingly, whether we took it or not. I provided quality check on our services provided and acted accordingly. Trained in health and safety regulations, as well as, company policy and HIPAA. During business hours, the office is similar to call center and environments, with lots of cubicles and conversations happening. Very fast paced. Residential Direct Support Staff

Southwest Area Training Services - McCook, NE

2014 to 2019

I worked in home setting as the support and assistance for adults with intellectual and developmental disabilities. My duties ranged from all personal care to their medical needs to their spiritual needs. I was CNA and CMA certified through Region 2 services. The organization retains those and do not transfer with me.

I left this job due to moving out of state.

Cashier/Cook

Casey's General Store Kitchen - Cambridge, NE

2009 to 2010

I worked 2:00 pm until 11:30pm shift making food in the kitchen and running register. I tended gas pumps and keeping the store stocked and cleanly appealing. I left this job due to my husbands job needing me to stay at home.

Education

GED

Mid-Plains Community College - McCook, NE

August 2013 to December 2013

Skills

• Housekeeping management (5 years)

• Corporate finance (2 years)

• Financial analysis (2 years)

• Customer service (10+ years)

• Customer support (10+ years)

• Customer acquisition (2 years)

• Business management (1 year)

• Human resources (1 year)

• Home health (5 years)

• Nursing home experience (3 years)

• Management (2 years)

• Assisted living (3 years)

• Dietary aide experience (2 years)

• Human resources management (1 year)

• Computer skills (10+ years)

• Microsoft Office (5 years)

• Computer science (1 year)

• Time management (10+ years)

• Time & attendance systems (1 year)

• Phone etiquette (10+ years)

• Multi-line phone systems (2 years)

• Communication skills (10+ years)

• Public relations (2 years)

• Integrated marketing (2 years)

• Performance marketing (2 years)

• Email marketing (2 years)

• Personal assistant experience (10+ years)

• Medical billing (1 year)

• Medication administration (5 years)

• Direct sales (10+ years)

• Inside sales (3 years)

• Telemarketing (1 year)

• Event marketing (1 year)

• Community health center (1 year)

• Home care (5 years)

• Behavioral health (5 years)

• General Wellness Surveyer (1 year)

• Performance management (2 years)

• Renovation (2 years)

• Restoration (2 years)

• Business development

• Digital marketing

• Branding

• Research

• Project management

• Pricing

• Computer networking

• Social media management

• Cooking

• Dietary aide experience

• Hospitality

• Customer service

• Restaurant experience

• Hotel experience

• Google Suite

• Personal assistant experience

• Cash register

• Door-to-door

• Clerical experience

• Windows

• Payroll

• Typing

• Inside sales

• Budgeting

• Computer networking

• Marketing

• Telemarketing

• Computer science

• Recruiting

• Public relations

• Sales

• Cash handling

• Research

• Human resources

• Data collection

• Retail sales

• Data analysis skills

• Customer relationship management

• Direct sales

• iOS

• Analysis skills

• Accounting

• Pricing

• Account reconciliation

• Data management

• Machine learning

• Branding

• Customer acquisition

• Performance marketing

• Order entry

• Negotiation

• Root cause analysis

• Visual Basic

• Digital marketing

• ISO 13485

• Documentation review

• Financial analysis

• Project management

• ICD-10

• Manufacturing

• Fashion retail

• Social media management

• Email marketing

• QuickBooks

Certifications and Licenses

Driver's License



Contact this candidate