Franshell West

Houston Tx *****

832-***-****

ad3bie@r.postjobfree.com

SUMMARY

Proven track record of maintaining efficient office operations with good understanding of business needs, highly effective at incorporating creative leadership skills to achieve business objectives while providing support to others. Good organizational and time-management skills with a high level of attention to detail, ability to manage multiple tasks, with good communication skills. Positive, confident and friendly with high level of integrity.

SKILLS

10-Key by Touch

Administrative Support

Microsoft Office

Managing Processes

Attention to Detail

Detailed Oriented

Analyzing Information

Data Entry

Professional Experience

University of Texas Feb 2021- Present Houston, Texas

Security Officer

Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Obtain help by sounding alarms.

Prevent losses and damage by reporting irregularities, informing violators of policy and procedures.

Control traffic by directing drivers.

Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Maintain environment by monitoring and setting building and equipment controls.

Maintain organization's stability and reputation by complying with legal requirements.

Ensure operation of security equipment and surveillance cameras by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques

Protect the company's assets relative to theft, assault, fire, and other safety issues.

Follow procedures for various initiatives, including fire prevention, patrolling premises regularly, traffic control, and accident investigations.

Report suspicious activity, criminal behavior, and security breaches.

Kay Counseling Services. July 2020 - Feb 2021 Kingwood, Texas

Sr. Administrative Assistant

Provides administrative support to the Counseling Center Assist with communications between students, Counselors, Staff and Director. Scheduling of intake and regular appointments with Counselors and order all office supplies, promotional items and reference material.

Monitors budget activities and creating any requisition for office. First point of contact for the Counseling Center inquiries from other external and internal contacts including answering the phone.

Attends office meetings.

Verify insurance information via insurance company portals.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Prepares memos, letters and other documents using word processing, spreadsheet, or presentation software.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Schedule and confirm appointments for clients, customers, or supervisors.

Oversee insurance billing for errors.

Order and dispense office supplies.

Texas Department of Criminal Justice Nov 2013 - June 2020 Houston, Texas

Correctional Officer

Responsible for assisting the Post Officers and performing duties away from the post to ensure the smooth operation of the building/section.

Assists and supports the Post Officers by procuring supplies, delivering paperwork, responding to assistance calls, etc.

Assists with mail, commissary, laundry, and other activities at appropriate times.

Assists with inmate searches and cell searches as needed.

Assists with inmate counts as needed. Updates and prints new count sheets, moves lists and other lists each day. Documents statistical data as required.

Assists in meal distribution as needed.

Assists in attempting to resolve inmate requests and complaints.

Responsible for the cleanliness, maintenance and security of the building and grounds.

Conducts cleanup detail as assigned.

Notes security breaches/concerns.

Conducts outside perimeter security checks of the building/section at least once per shift, checking for damage or maintenance concerns, as well as for inmates tampering with windows, doors, walls, etc. in possible escape attempts.

Conducts and monitors recreation and special inmate work details when applicable.

Responsible for taking appropriate actions for all rule infractions such as counseling and reporting.

Escorts and/or processes inmates into and out of the units as needed and monitors inmate movement; ensures inmates arrive at court/programs on time and in the appropriate attire. Escorts official visitors and other visitors within the building/section.

Exxon Mobile Exploration July 2008 - Nov 2013 Houston, Texas

Administrative Assistant

Provide administrative support to the Divisions sales team.

Typing, filing, answering phones, scheduling, calendaring, record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail

Work on special projects

Manage expense reports, invoices, ensuring proper processing.

Organize logistics for internal and external meetings.

Order supplies/materials as needed.

Handle confidential and/or sensitive information appropriately.

Proactively assess and prioritize support needs to the entire team.

education

2021 Lone Star College – Houston, Texas

Associates of Arts

software-systems

Microsoft Office

Quick Books

JDE

SAP

Oracle

SXE - Infor

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