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Customer Service Security Officer

Location:
Hercules, CA
Posted:
February 02, 2024

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Resume:

Robert Banayat

ad3bhv@r.postjobfree.com

925-***-****

SUMMARY

Loyal and energetic team player who is goal-oriented and dedicated to completing tasks within set time frames. Works effectively and productively in organization, inventory management, data management, customer service and teamwork. Remains focused on projects from beginning to completion, while paying close attention to detail.

WORK EXPERIENCE

Securitas

Security Officer

Bay Area, CA

August 2020-Present

● Monitored and authorized entrance and departure of employees, visitors, and other persons to maintain security of premises.

● Provided daily reports of activities and irregularities.

● Performed gate duties as assigned in post orders, prepared incident reports and taking recommended appropriate follow up actions.

● Verified the identities of drivers to allow access to private and gated property.

● Assigned to multiple posts and acclimated competently.

● Conducted screenings by asking specific questions and checking temperatures for staff members before allowing entrance into the work site. Macy’s

Merchandiser / Stock Associate Women Shoes Dept.

San Francisco, CA

06/07/2000 - 08/25/2019

● Monitor activities on the sales floor and report any suspicious activities to Loss Prevention.

● Assisted in being the “eyes and ears” for the security team and called and reported suspicious behaviors to the hotline.

● Reported any and all safety hazards to management.

● Responsible for setting up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

● Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

● Placed prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

● Arranged properties, furniture, merchandise, backdrops, or other accessories, as directed by the Department Manager.

● Demonstrated effective communication when interacting with customers, co-workers, and managers.

● Stamped, attached and changed price tags on merchandise.

● Processed and prepared merchandise for stock, sale, transfer, replenishment, and updates.

● Completed audits and took inventory of merchandise, including replenishing, reordering, and moving items as needed.

● Maintained a clean environment in the storage room and on the sales floor.

● Removed damaged, out-of-code, not-in-set and discontinued items from displays.

● Completed all cleaning, stock, and organized tasks in the assigned sales area.

● Completed various stock responsibilities, and gave exceptional customer service as needed.

● Completed fulfillment of online orders by picking and packing merchandise and prepared orders for shipment.

EDUCATION

Galileo Academy of Science and Technology

San Francisco, CA

High School Diploma, 1999

Current California Security Guard Card



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