Marcelle Giles-Abrams

Linden, NJ *****, 908-***-**** ad3bh9@r.postjobfree.com

Professional Summary

Professional, well-versed in operational practices and regulatory requirements of Childcare business environments. A Skilled leader and analytical person well-versed in budget planning, staffing, and program management. Skillfully use relationship-building talents, and communication style to forge long-lasting relationships with parents, students, and staff.

Skills

Team Development

Marketing

Budgeting

Staff Management

Performance Improvement

Financial Reporting

Employee Training

Exceptional interpersonal communication

Classroom Supervision

Work History

Center Director, 11/2015 to Current

Prime Time Early Learning Center – Hoboken, NJ

Kept facility in compliance with all applicable standards and licensing requirements.

Managed yearly budget for labor, supplies, and building costs.

Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.

Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success,

Built constructive and open relationships with families with forthright yet friendly communication.

Managed food inventory for 85 to 216 persons following licensing nutritional guidelines.

Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.

Management operating systems, CRM, School Care Works, and Kids Report

Communicated with owners, board members, and support team concerning personnel matters.

Childcare Center Assistant Director, 04/2013 to 11/2015

Knowledge Universe – Newark, NJ

Collaborated on strategies to enhance student learning and behavior

Resolved conflicts and negotiated agreements between parties to reach win-win solutions to disagreements and clarify misunderstandings.

Developed team communications and information for meetings.

Motivates staff to maximize collaboration, retention, and growth

Partner with parents from enrollment to meet the educational needs of their children

Assist in maintaining the daily operation of the center

Childcare Center Director, 06/2012 to 04/2013

The Learning Experience – Matawan, NJ

Managed the daily operations of the center and monthly budget

Assured accurate billing and timely receivables for the center

Initiated program based on current budget performance

Performed evaluations of teachers and classrooms

Effectively delegate responsibilities to team members

Managed quality assurance program including on site evaluations, internal audits, and customer surveys.

Resolved conflicts and negotiated agreements between parties to reach win-win solutions to disagreements and clarify misunderstandings.

Managed the overall daily operation of the center

US Kids Child Development Center – Washington, DC 2006-2012

Childcare Assistant Director/Acting Director, 02/2011 to 06/2012

Managed staff members to efficiently execute daily operations.

Assessed and determined the suitability of potential and current teachers.

Prepared and deliver bi-weekly operational reports to General Services Administration.

Ensured compliance with the District of Columbia and National Association for the Education of Young Children (NAEYC) accreditation standards.

Manage centers’ budgets

Worked in partnership with staff and families in providing quality care.

Submitted statistical and administrative reports to the Board of Directors.

Conducted annual teacher performance reviews and hired competent staff

Preschool Coordinator, 06/2006 to 02/2011

US Kids Child Development Center – Washington, DC

Supervised the operation of the preschool programs

Identified educational opportunities for preschoolers through student identification and assessment, as well as takes a leadership role in designing curricula and programs for preschool education.

Conduct weekly meetings and staff training

Education

Master of Business Administration: 06/2013

University of Phoenix - Greenbelt, MD

Bachelor of Science: Business Management, 07/2011

University of Phoenix - Greenbelt, MD

Early Childhood Teaching Certification, 07/1999

Cyril Potter College of Education - Guyana

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