Debbie Aiken

ad3bgk@r.postjobfree.com 839-***-**** Columbia, SC

SUMMARY

Seasoned healthcare professional with 17 years of experience, including administrative roles handling medical records and billing. Proficient in HIPAA guidelines, maintaining patient confidentiality, and navigating EHR databases. Recently acquired Diploma in Medical Billing and Coding, eagerly seeking to leverage extensive background into a Medical Bill Coder role.

WORK EXPERIENCE

Physician Services USA Columbia, SC

Credentialing Specialist 12/4/23 - Present

• Manage comprehensive credentialing processes, including verification of education, training, and certifications for medical professionals, maintain updated records, ensure compliance with industry and legal standards, facilitate effective communication between physicians and healthcare organizations, prepare and present credentialing reports aiding in strategic decision-making, and collaborate cross-functionally to enhance credentialing procedures and efficiency.

When Caring Hands Are Needed Columbia SC

Certified Nursing Assistant Sep 2022 - Oct 2023

• As a Certified Nursing Assistant at When Caring Hands Are Needed, I provided comprehensive patient care, including bathing, dressing, feeding, and exercising patients. I meticulously monitored vital signs and health conditions, promptly reporting any changes to the supervising nurse. I also assisted with medical procedures and administered medication as prescribed by physicians. My role involved maintaining accurate patient records, ensuring privacy and confidentiality in line with HIPAA regulations. I also played a key role in providing emotional support to patients and their families, fostering an environment of care and compassion. Additionally, I collaborated with multidisciplinary healthcare teams to develop and implement individualized care plans. Ultimate Medical Academy Tampa, FL

Full Time Student September 2022 - December 2023

• Demonstrated initiative and accountability through self-motivation and independent problem-solving.

• Showcased excellent time management skills by consistently preparing for tasks and completing assignments within designated deadlines.

• Adapted to emerging technologies, efficiently utilized resources, and established feasible objectives. Lexington Medical Center Hospital Lexington, SC

Nurse Technician II/ Unit Secretary Jul 2021 - Mar 2022

• Provided patient assistance with daily activities, focusing on comfort and overall well-being.

• Collected and communicated crucial patient data to the medical team, enhancing treatment planning and execution.

• Conducted thorough patient assessments, specifically on wounds, behavioral concerns, and vital medical symptoms, expediting the delivery of appropriate care. Lighthouse Hospice Group Columbia, SC

Hospice Aide / Administrative Assistant May 2022 - Sep 2022

• Developed and executed comprehensive staff training and mentorship programs, resolving numerous challenges and offering essential administrative support to multiple teams.

• Optimized Medicaid and Medicare billing verification processes, managed visitor screenings and loggings, and oversaw the issuance of passes.

• Coordinated with finance teams to reinforce credit policies and procedures, enhancing compliance and operational efficiency.

• Diligently followed HIPAA guidelines to prioritize and ensure the protection of confidential patient information. Lexington Extended Care Lexington, SC

Nursing Technician II / Certified Nursing Assistant Jan 2021 - Jun 2021

• Delivered comprehensive personal care to a group of residents, emphasizing hygiene, nourishment, and mobility, in coordination with the nursing team.

• Ensured the upkeep of a sanitary, well-ordered living space to enhance patient well-being and the standard of care.

• Strictly complied with HIPAA regulations, institutional rules, and diligently recorded patient conditions and activities for accurate report generation.

Lutheran Homes of South Carolina WhiteRock, SC

Certified Nursing Assistant/Unit Secretary/Activity Assistant/Hospice Aide Jul 2005 - Nov 2019

• Managed and updated medical records for 36 patients, promoting the delivery of efficient healthcare services.

• Enhanced patient communication through proficient handling of inbound/outbound calls, maintenance of patient files, and timely email responses.

• Monitored inventory and initiated necessary supply orders, ensuring a consistent availability of resources for uninterrupted care.

• Implemented therapeutic interventions and coordinated daily activities and outings, contributing significantly to patient well-being.

Goodwill Lexington, SC

Assistant Manager / Customer Service Jul 2011 - Feb 2015

• Supervised daily operations and consistently provided team guidance, enhancing productivity and promoting a positive work environment.

• Handled critical operational tasks, including employee schedule coordination, payroll administration, and bank deposits management, while effectively leading a team of 15.

• Maintained inventory control and upheld exceptional customer service standards, serving as the main point of contact for customer inquiries and issues resolution. EDUCATION

Virginia College

Diploma, Administractive Medical Ass

Columbia SC

Apr 2015

Ultimate Medical Academy

Diploma, Medical Billing and Coding

Columbia, SC

2023

CERTIFICATIONS

BLS/CPR, American Red Cross 2022

Certified Nursing Assistant, Carolina Healthcare 1994

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