Anaia Butler
Neptune City, NJ *****
ad3bfu@r.postjobfree.com
Willing to relocate to: Long Branch, NJ - Freehold, NJ - Red Bank, TN Work Experience
Medical Receptionist/Call Center
Atlantic Cardiology - Neptune City, NJ
March 2023 to August 2023
• Checking patients in and out of appointments
• Scheduling, rescheduling, and canceling appointments in the system
• Insurance verification and informing patients of any co-pays or deductible that's needed at the time of appointment
• Pre registration and provide patient with all details, documents to bring, and any referrals that are needed at the time of the appointment
• Registration, new patient paper work, collecting co-pays and deductibles
• Obtain all information for a consult to the on call doctor
• Process faxes utilizing Providerflow and Modmed, process faxes in Modernizing Medicine
• Momed system, Vonge system and Providerflow
• Call center using the Vonge call system and answering calls at very high call volume Medical Receptionist
Coastal Ear Nose and Throat - Neptune City, NJ
November 2022 to March 2023
• Checking patients in and out of appointments
• Scheduling, rescheduling, and canceling appointments in the system
• Insurance verification and informing patients of any co-pays or deductible that's needed at the time of appointment
• Pre registration and provide patient with all details, documents to bring, and any referrals that are needed at the time of the appointment
• Registration, new patient paper work, collecting co-pays and deductibles
• Obtain all information for a consult to the on call doctor
• Process faxes utilizing Providerflow and Modmed, process faxes in Modernizing Medicine
• Momed system, Vonge system and Providerflow
• Call center using the Vonge call system and answering calls at very high call volume Medical Scheduler
Seaview Orthopedics - Township of Ocean, NJ
April 2022 to October 2022
• Answering calls in at a very high call volume
• E- Clinicals
• scheduling, rescheduling, and canceling appointments
• EHR system
• Verification of insurance
Night Auditor
Residence Inn by Marriott - Neptune City, NJ
November 2021 to April 2022
• Checking guest in and out
• Key machine operation
• Running Audit report
• Reservations
• Answering phones
• Cash and credit card
• Opera system
Sales Associate
Levi's Strauss Outlet - Tinton Falls, NJ
November 2021 to January 2022
• Handeled Cash, credit card machine, and checks
• Sales floor and sales
• Fitting room
• Customer service
Patient Service Representative/ Patient screener
Monmouth Medical Center - Long Branch, NJ
July 2020 to August 2021
• Covid screening, temperature taking, responsible for making sure visitors had on a face mask
• Assist visitors with visiting passes and directions
• Answering very high volume calls
• Accepting deliveries for patients
• Customer service
Switchboard Operator
Monmouth Medical Center - Long Branch, NJ
July 2019 to July 2020
• Answer calls at very high call volume
• answering fax with medical alert from the various hospital units
• calling emergency codes needed
• notifying the on call physician
Sales associate
New York and company - Eatontown, NJ
2018 to October 2019
• Sales floor
• Operated Cash register, credit card machine and checks
• Stocking/shipment
• Sales floor
Sales Associate
It's Sugar - Tinton Falls, NJ
2016 to 2017
• Slaes floor
• Inventory/ deliveries,
• signage changing, price changing, weekly set up
• Operated cash register, credit card machine, and checks Buffet Attendant
Ocean Place Hotel - Long Branch, NJ
May 2015 to October 2016
• Buffet set up
• Serving
• Cleaning
• Customer service
Customer Service
Ivy Acres - Neptune City, NJ
2016 to 2016
• Merchandising
• setting tables
• watering flowers
• checking delivery, customer service
• Sales floor
Dietary Aide
MEDI CENTER - Neptune City, NJ
2013 to 2015
• Serve at buffet table
• puree, soft, and mechanical
• Set up dining room
• washed pots and pans as well as operated dish machine. Education
High school diploma
Monmouth County Vocational School District - Neptune City, NJ September 2002 to June 2004
Skills
• Hotel experience (5 years)
• Guest services (10+ years)
• Computer skills (10+ years)
• Front desk (6 years)
• Food service (10+ years)
• Medical office experience (6 years)
• Microsoft Office
• Customer service (10+ years)
• Windows (10+ years)
• eClinicalWorks (6 years)
• Medical receptionist (6 years)
• PeopleSoft
• Documentation review (4 years)
• Medical scheduling (3 years)
• Clerical experience (6 years)
• Epic (3 years)
• Customer support (10+ years)
• Hospital Experience (6 years)
• Dietary Aide Experience (10+ years)
• EMR Systems (6 years)
• Insurance Verification (6 years)
• Data Entry (6 years)
• HIPAA (10+ years)
• Multi-line Phone Systems (6 years)
• Phone Etiquette (10+ years)
• Medical Terminology (10+ years)
• EHR systems (6 years)
• Call center (2 years)
• EMR systems
• Phone etiquette (5 years)
• Medical administrative support
• Communication skills
• Negotiation
• Hospitality
• Medical terminology
• Cash register
• Cash handling
• Google Docs
• Retail sales
• Filing
Certifications and Licenses
Life & Health Insurance License
Property & Casualty License
BLS Certification
CPR Certification