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Call Center Medical Receptionist

Location:
Asbury Park, NJ, 07712
Posted:
February 02, 2024

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Resume:

Anaia Butler

Neptune City, NJ *****

ad3bfu@r.postjobfree.com

+1-732-***-****

Willing to relocate to: Long Branch, NJ - Freehold, NJ - Red Bank, TN Work Experience

Medical Receptionist/Call Center

Atlantic Cardiology - Neptune City, NJ

March 2023 to August 2023

• Checking patients in and out of appointments

• Scheduling, rescheduling, and canceling appointments in the system

• Insurance verification and informing patients of any co-pays or deductible that's needed at the time of appointment

• Pre registration and provide patient with all details, documents to bring, and any referrals that are needed at the time of the appointment

• Registration, new patient paper work, collecting co-pays and deductibles

• Obtain all information for a consult to the on call doctor

• Process faxes utilizing Providerflow and Modmed, process faxes in Modernizing Medicine

• Momed system, Vonge system and Providerflow

• Call center using the Vonge call system and answering calls at very high call volume Medical Receptionist

Coastal Ear Nose and Throat - Neptune City, NJ

November 2022 to March 2023

• Checking patients in and out of appointments

• Scheduling, rescheduling, and canceling appointments in the system

• Insurance verification and informing patients of any co-pays or deductible that's needed at the time of appointment

• Pre registration and provide patient with all details, documents to bring, and any referrals that are needed at the time of the appointment

• Registration, new patient paper work, collecting co-pays and deductibles

• Obtain all information for a consult to the on call doctor

• Process faxes utilizing Providerflow and Modmed, process faxes in Modernizing Medicine

• Momed system, Vonge system and Providerflow

• Call center using the Vonge call system and answering calls at very high call volume Medical Scheduler

Seaview Orthopedics - Township of Ocean, NJ

April 2022 to October 2022

• Answering calls in at a very high call volume

• E- Clinicals

• scheduling, rescheduling, and canceling appointments

• EHR system

• Verification of insurance

Night Auditor

Residence Inn by Marriott - Neptune City, NJ

November 2021 to April 2022

• Checking guest in and out

• Key machine operation

• Running Audit report

• Reservations

• Answering phones

• Cash and credit card

• Opera system

Sales Associate

Levi's Strauss Outlet - Tinton Falls, NJ

November 2021 to January 2022

• Handeled Cash, credit card machine, and checks

• Sales floor and sales

• Fitting room

• Customer service

Patient Service Representative/ Patient screener

Monmouth Medical Center - Long Branch, NJ

July 2020 to August 2021

• Covid screening, temperature taking, responsible for making sure visitors had on a face mask

• Assist visitors with visiting passes and directions

• Answering very high volume calls

• Accepting deliveries for patients

• Customer service

Switchboard Operator

Monmouth Medical Center - Long Branch, NJ

July 2019 to July 2020

• Answer calls at very high call volume

• answering fax with medical alert from the various hospital units

• calling emergency codes needed

• notifying the on call physician

Sales associate

New York and company - Eatontown, NJ

2018 to October 2019

• Sales floor

• Operated Cash register, credit card machine and checks

• Stocking/shipment

• Sales floor

Sales Associate

It's Sugar - Tinton Falls, NJ

2016 to 2017

• Slaes floor

• Inventory/ deliveries,

• signage changing, price changing, weekly set up

• Operated cash register, credit card machine, and checks Buffet Attendant

Ocean Place Hotel - Long Branch, NJ

May 2015 to October 2016

• Buffet set up

• Serving

• Cleaning

• Customer service

Customer Service

Ivy Acres - Neptune City, NJ

2016 to 2016

• Merchandising

• setting tables

• watering flowers

• checking delivery, customer service

• Sales floor

Dietary Aide

MEDI CENTER - Neptune City, NJ

2013 to 2015

• Serve at buffet table

• puree, soft, and mechanical

• Set up dining room

• washed pots and pans as well as operated dish machine. Education

High school diploma

Monmouth County Vocational School District - Neptune City, NJ September 2002 to June 2004

Skills

• Hotel experience (5 years)

• Guest services (10+ years)

• Computer skills (10+ years)

• Front desk (6 years)

• Food service (10+ years)

• Medical office experience (6 years)

• Microsoft Office

• Customer service (10+ years)

• Windows (10+ years)

• eClinicalWorks (6 years)

• Medical receptionist (6 years)

• PeopleSoft

• Documentation review (4 years)

• Medical scheduling (3 years)

• Clerical experience (6 years)

• Epic (3 years)

• Customer support (10+ years)

• Hospital Experience (6 years)

• Dietary Aide Experience (10+ years)

• EMR Systems (6 years)

• Insurance Verification (6 years)

• Data Entry (6 years)

• HIPAA (10+ years)

• Multi-line Phone Systems (6 years)

• Phone Etiquette (10+ years)

• Medical Terminology (10+ years)

• EHR systems (6 years)

• Call center (2 years)

• EMR systems

• Phone etiquette (5 years)

• Medical administrative support

• Communication skills

• Negotiation

• Hospitality

• Medical terminology

• Cash register

• Cash handling

• Google Docs

• Retail sales

• Filing

Certifications and Licenses

Life & Health Insurance License

Property & Casualty License

BLS Certification

CPR Certification



Contact this candidate