Robert D. Zoch
**** ** **** **, ****** Kansas, **614 Cell 785-***-**** *************@*****.***
R&R Pallets, Topeka KS, November 2020 – Current Production Lead
*Warehouse Trainer*
● The managing of 20 employees to drive forklifts, run machines and create orders, loading and unloading of trucks.
● Inspecting all products and materials before leaving the facility.
● Handling all employee issues and concerns from all nationalities, while making sure daily goals were met.
● Making sure warehouses stayed clean and organized for all regulations.
● Daily inventory counts and assisting in payroll..
Resers Fine Foods Topeka KS, May 2020 – November 2022 Receiving Supervisor 2nd Shift
*Forklift Trainer*
● The staffing and managing 10 employees to drive forklifts and fill orders, loading and unloading of trucks.
● Receiving all products and materials for the facility.
● Handling all employee issues and concerns, while keeping production at the highest priority.
● Keeping Turnover to 5% while keeping moral at high levels .
● Managing full inventory for the warehouse.
US Auto Force, Kansas City KS, November 2018 – March 2020 Dispatch Supervisor
*Warehouse Safety Coordinator*
● The managing of warehouse and driving personal in keeping and exceeding company delivery expectations while keeping moral at a high level.
● Dispatching 13 delivery drivers in a twice daily route to meet customers’ needs in a safe and efficient manner.
● Handling all returns and discrepancies, while keeping loss under 5%
● Assisting in the picking and pulling of orders as well as driving and delivering orders to keep customers as satisfied as possible.
Amarr Entrematic, Lawrence KS, June 2016- November 2018
Shipping Clerk/Coordinator
*Safety Committee Chairman*
● Coordinating paperwork from both Material Handlers as well as Lead Loaders.
● Checking for all discrepancies for 30 or more employees, if found investigating and finding solution to said discrepancies.
● Providing professional and courteous customer service to Truck drivers and all customers at all times.
● Generating daily reports with Excel for top level executives to assess daily delivery goals.
● Making, printing and organizing Bill of Ladings for cross country and cross international borders.
● Staying current with all information via email and telephones and distributing information to proper places.
***WHO YOU ARE WHEN NO ONE IS LOOKING, IS WHO YOU ARE***
Lawrence Paper Company, Lawrence KS, June 2014 – March 2016 Production Manager/ Line Lead
● Supervise anywhere from 5 to 32 temporary and full-time employees to assure that hourly, daily and weekly production goals are met.
● To assure that all AIB and OSHA regulations are being kept to their appropriate standards.
● Keep moral at high levels whenever possible, while upholding company polices to the highest level.
● Inventory control on all lines, regulating loss and bad product is properly accounted for.
● To seek out and find ways to improve productivity and efficiencies, in any and all aspects.
Sprint, Raleigh NC, November 2012 – June 2014
Store Assistant Manager
● Supervise personnel while meeting monthly sales goals and advising on how best to meet them.
● Engaged and help customers with tech. issues.
● Assisting customers in purchasing the right devices for their unique needs. While still meeting monthly sales goals.
● Giving the up most in customer service in all aspects of my workday.
Education
5/2006 Osage City High School
Diploma
4/07-2/10 University of Phoenix
Clinical Psychology
Skills
*** Forklift Certified with 12 years’ experience***
Proficient in Microsoft: Outlook, Word, Excel,
PDI Systems, Radiant Systems,CST and Citrex
***DOT Certified Driver of Transit, Box Trucks, 16ft & 18ft Freightliners***
Additional Information & Interests
Created a Day Off schedule for Resers, allowing all employees one day off a week.
US Auto Force, I Implemented Safety Procedures & Safety Stations, with little cost.
Rewrote all International Shipping Procedures for the whole of Amarr Entramatic.
***WHO YOU ARE WHEN NO ONE IS LOOKING, IS WHO YOU ARE***