CONTACT

**.**.**** -

**.**.****

Dietla Makgoba

Unit 2 Doornhoek 5005

Vleiloerie

Lephalale

0555

083*******

ad3bdf@r.postjobfree.com

Qualified Human Resource Officer, experience in hiring and onboarding employee benefit and payroll, performance tracking methods and HR records, reliable and knowledgeable and highly organised team player with excellent communication skill, team building and relationship management. Successful customer service clerk with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Highly organized and analytical problem-solver with excellent prioritization and multitasking skills. Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Personnel Recruitment and Retention Employee Relations Management Wellness Program Development Computer Literacy Ms office,PowerPoint, Excel,SAP Hr HR Records and Database Management Conflict Resolution Excellent Communication Skills Empathy and Sensitivity Analytical Thinking Lead Generation Closing Deals Maintaining Profitable, Amicable Relationships Contract & Deal Negotiation Salesforce Data entry Oral & written communication Building customer loyalty Analytical skills Time management

Hr Officer & Clerk planning Intern

Exxaro grootegeluk

Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.

Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.

Supervised job interviews and conducted exit surveys to verify compliance with HR best practices

Drafted and documented employee handbook and company policies to reduce compliance risks.

Administered employee benefits programs and assisted with open enrollment.

Completed human resource operational requirements by scheduling and assigning employees.

Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.

Process payroll and resolve any payrolls errors

Updating SAP PM/Coupa with relevant delivery note information. OBJECTIVE

SKILLS

EXPERIENCE

01.08.2019 -

31.05.2022

01.12.2017 -

31.07.2019

2017

2018

2005

2023

Compile weekly and monthly report, Process orders into SAP PM, creating materials numbers

Create jobs card and capture in SAP PM system after completion of the job,Taking minutes during meetings,File hard copy documents Customer service clerk

Absa bank

Ensure compliance with the Banks Customer Service Standard and relevant legislation

Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers Ensure satisfy all the Banks customer’s financial needs and help them succeed financially

Ensure accountability for application quality and turnaround times enquery resolutions and solution creation for the Banks Customers Sales Consultant

African Bank

Sales Focus- Achieve customer growth,revenue and collections targets as defined by the bank

Exceed and effectively execute on all Sales & Customer targets as set by the Bank Marketing Focus Identifying referral opportunities in and around the branch

Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch

Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives

Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)

University of South Africa

National Diploma Human Resource management

Bank Sita

Higher certificate in Banking

Ngaka Maseko high school

Senior Certificate

Prisma Training Solution

Secretarial certificate, power point Certificate, Excel Certificate Susan Otto - Exxaro grootegeluk

Manager

014*******

Madimetja Thobejane - Absa bank

Manager

014*******

Ramadimetja Matheba - African Bank

Manager

014*******

EDUCATION

REFERENCE

Contact this candidate