Velia Vera Quintana-Orefice

**** ***** **

Chino Hills, CA ad3bdd@r.postjobfree.com

Executive Summary

Highly technical professional with solid experience in management. Proven ability to effectively execute and deliver results. Skilled in balancing user requirements, corporate objectives, and technology capabilities. Expert at analyzing, business processes, and designing, and reengineering systems applications. Known as a problem solver able to demonstrate sound judgment and decision-making.

Objective

Is to serve as a basis for greater efficiency through systematic procedures, planning for results and to improve employee motivation and commitment through participation in the planning process. To aid jointly with managers and their subordinates, progress toward agreed-upon objectives.

System Analysis & Design

IT Design & Development

Data Security

Process Improvement

Enterprise Resource Planning

IT Management

Oracle SQL Database & LINUX

Technical Support

Computer Operations

Telecommunications

Networking

Database Design

EDUCATION CERTIFICATIONS / TRAINING

University of Phoenix, BS, Computer Science * Alliant University, CCNA / CCNP.

De La Porte, Walnut, CA, & Toledo Ohio. - Management Courses

Mount San Antonio College, AS, Computer Science * Mt. SAC, Business Programmer Certification

CompUSA, Microsoft System Engineer

Cisco Courses, Varies Cisco applications, Project Management course for PMP, Agile, and Scrum

Mount San Antonio College, Novell Administrator, LAN, and AS/400 System Administrator

Octel, Milpitas, CA, Telephony, Telephony PBX Systems, Siemens Telephone System, Avaya Systems

IBM, Norwalk, CA, MAPICS, & DEFAS C Applications, System Management, System 34, 36, PS/2 &

AS/400

AWS Academy – AWS Certified Cloud Practitioner / Accredited Educator - 2020

KEY ACCOMPLISHMENTS

With Libbey Glass, saved the cost of paper, printer maintenance and replacement parts totaling $100K within the first three months by evaluating and assessing user needs. Executed paperless reporting capabilities. Eliminated outsourcing consultant charges by standardizing several computers, resulting in reduced costs by $100K within one year.

With Orange County Medical Network, Spearheaded the System Development Life Cycle procedural business process for the 5 to 10-year IT Strategic Plan that met budget and objectives.

Developed an asset management system and a patient scheduling procedure-improving productivity.

PROFESSIONAL EXPERIENCES

Arivle Computer Consulting, Chino Hills, CA

Consultant – System Analyst 1990 - Present

As System Analyst, I assist in whatever my client’s needs are. Below are a few examples:

Design and develop new systems by choosing and configuring hardware and software, while working with vendors for the best solutions.

Analyze Business rules, procedures, and productivity by translating the data into an understandable document for both technical and non-technical clients.

Use Project Management skills to complete projects that have attained project creep.

Trained users in business applications to help in productivity

Help companies make better business decisions

Manage and work with IT Teams and Management to help improve efficacy

Advise in Security issues, Email issues, Virus problems, networking problems and Infrastructure concerns.

Nelson Technology, Costa Mesa, CA 8/2015 -12/2015

CRM Analyst / Contract with Auction.com

Remedied client data in the Salesforce application - Verified client information made corrections and deleted duplicate entries

Cisco Systems, Costa Mesa, CA 06/2012 – 11/2014

Project Manager, CA / Program Coordinator

Worked on varies Projects: Cox Communications, Supported Time Warner, Charter, Verizon and DirecTV US and DirecTV Latin America

Recognition Award - You Amaze 3 – for your constant efforts to support the team.

Project Planning using Microsoft Project.

Revised Charters, Statement of Work, and Communication Plans.

Liaise with the Project Manager to manage the Set Top Box build process.

Review information gathered on project finance (e.g. highlighting any anomalies)

Ensure timely follows-up on all project actions including third parties.

Kaplan College, Riverside, CA 04/2010 – 12/2011

Program Director - Computer Support Technician Program (Program ended throughout Kaplan Colleges)

Received AWARD – Best Attendance. No student dropped out and all graduated from the program.

Instruction, recruitment of professors, and advisement of students, budgeting, and management of adjunct faculty.

Implementation and instruction of the Computer Support Technician program.

Acquired and maintain departmental program certification requirements, as appropriate.

Evaluated students' progress in attaining goals and objectives.

Meet and coordinated with students, staff members and other educators on a weekly basis to discuss students' instructional programs and other issues.

Assisted students with retention, recruitment, and job placement efforts.

Instructor for the following courses: Introduction to Computer Hardware and Software, Networking, Network Security, Java programming, Novell Linux administration, Web Design, Microsoft Server 2003 AD/GPO, MSDST, MCSE, XP, and Microcomputer Applications.

American Paper & Plastics, Inc., El Monte, CA 08/2008 – 02/2010

Information Technology

Worked to Analysis and implement a new computer ERP system and a WMS system to include a Document Management System using SDLC methodology, thus taking an old legacy application to new ERP/WMS Informix application Created an in-house ticket system,.

Analysis and defined, developed, and implemented a Company Disaster Recovery Plan. Security implementation - SonicWALL hardware and software. Managed and maintain the Telephone system

Managed and maintained the company’s technology infrastructure consisting of 50+ users with three servers running Windows XP, (one DNS, WMS, and Bridge) and One Unix containing the ERP Stanpak application.

Maintained StanPak and Network Client Databases updating all new items and cost, process invoices via SAP Application and reconciled all the accounts.

Utilized Microsoft Exchange: Clients used outlook, Utilized Small Business Server- experienced with DNS with Active Directory and GPO. Also performed all backups on four servers.

American Lighting & Furniture Group, Riverside, CA 01/2007 - 08/2008

Information Technology Director & Operations Manager (Contract )

Defined and created an Asset Management System that effectively tracked all inventory of hardware and software. Maintained the Avaya telephone system.

Defined, developed and implemented a Company Disaster Recovery Plan and Security plan

Set-up and maintained companywide wireless connections streamlining operations.

Managed and Maintained the company’s technology infrastructure consisting of 50+ users with 11 servers running Windows XP, Exchange Server and Mac OS X (1), plus AS/400, Internet, DHCP, VPN and EDI.

Analysis and implemented a wireless Barcode equipment and application for the warehouse. (Spectrum / AS/400).

Maintained the Avaya telephone system.

Orange County Medical Network, Garden Grove, CA 03/ 2005 - 2017

Computer Consultant (2 year Contract) Now as needed basis

Accountable for recommendations regarding hardware configuration, software, and associated costs to install, maintain and run.

Support all users of Windows 2003 servers (using Active Directory and Group Policies) including any computer peripherals connected to network devices.

Managed the entire support systems including set-up, maintenance, and upgrades.

Oversaw security and integration of company information systems and security (HIPPA).

Applied project management skills that analyzed current and future needs of business strategy of the company utilizing SDLC consisting of several feasibility reports.

Defined, developed, and implemented a disaster recovery plan.

Developed and maintained solid relationships with various vendors to negotiate best price packages.

Provided first line assistance to computer clients in all system software and training in software procedures.

Libbey Glass, Inc., Walnut, CA 06/1994 – 02/2005

Information Technology Plant Leader / Liaison to Corporate office

Recognition Award – Contribution on Case Project.

Administered and Maintained 2 Novell Networks 5.1, LAN (WAN), IBM AS/400, NT Server with SQL, 5 Windows 2000 Servers, 1 containing Oracle Database and 4 Servers containing vertical software for a warehouse management application. Responsible for 24/7 365 uptime.

Managed a team of three individuals and supported all computers, hardware, and software in both California locations, with over 133+ users.

Experience with Budget responsibilities.

Reported directly to Plant Manager and Corporate CIO.

Managed the installation, maintenance, and management of a new Room telephone System.(Siemens)

Involved in strategic planning, including departmental budgeting.

Demonstrated experience with Project management skills with DRP, CMM, SDLC, and PMCS.

Assisted all computer clients in J.D. Edwards (PeopleSoft Applications) Financials, ERP, MRP, and CRM.

Negotiated with major vendors to provide the best possible solutions for the company and insuring the best cost-effective measures in technology solutions and security implementations.

Led in-house training sessions on computer applications to employees at various skill levels. Effort resulted in improved skills and boosted morale.

Mount San Antonio College, Walnut, CA 1997 - Present

Adjunct Professor - accredited courses:

System Analysis & Design,

Understand the processes involved in developing a complete Information system using System Development Life Cycle, and Agile Development methodologies.

Microcomputer Applications 2016

Word, Excel, Access, PowerPoint, Outlook, Integration and the Web

Oracle Database 12c SQL

Relational database projects built using PL/SQL.

Windows Server 2019

Administration and support of the server application. Network/Security

Database Design

Create a database for a retail business that is efficient and meets the rules of normalization

Cloud Computing Database

Database Essentials, RDS, DynamoDB, Redshift, Aurora and Data Migration

AWARDS

Case Project – Libbey Glass Contribution on making the Case Project a success

Best Attendance – Kaplan College – 100% Student Retention. All my students graduated.

You Amaze 3 – Cisco Systems - Thanks for all you do to make Cisco a better place to work, and for your constant efforts to support the team. From Matt McCarty, Program Manager

Commitment – Gannett Outdoor

2016 - Adjunct Professor of the year for the Business Division

2020 Certificates

AWS Certified Cloud Practitioner / Accredited Educator

TECHNICAL SUMMARY

Software: Microsoft Office Suite 2003, 2007, 2010, and 2013, Visio, Adobe, VERITAS Exec, Proxy, OHM, Novell J.D. Edwards-Sunset, Coral Draw, Org +, Paradox 8.0 and Paradox for Windows, Novell Netware, Lap link, GroupWise 6.5, IBM MAPICS 2.7, IBM DFAS, CS, Adobe Photostyler 7.0 and, Novell Console One, RCU, Alpha net, Episuite 5.0, Rconsole, IBM Data Collection, Bar Tender, Zenworks, McAfee, P.C. Imaging software, Project Management, Active Directory, Exchange, Rolm telephone system, Spectrum Software (AS/400), Barracuda, ZZMOD EDI, SonicWALL, Clear Quest, Rally, Oracle Time and Entry, Oracle Projects, Primavera 6, Redmine, Mindjet, Oracle Pl/SQL. McAfee, Norton, and Siemans, JIRA and Confluence.

Operating Systems: Microsoft Server 2000, 2003, 2008, & 2016 Windows N.T. Novell Network 4.11, Windows XP, Windows 7, Windows 8, Linux.

Hardware: IBM System/34, S/36, S/38, AS/400, S/4341, S/4381, HP3000, Compaq ProLiant 3000, IBM 300GL, IBM PS/2 Models, IBM Intelli Station, IBM ThinkPad’s, CISCO Switches Catalyst 2950/3550, Kronos Time Clocks, Fluke Networks One Touch Series II/Intel, NAS, SAN

Networks: Novell, Windows, UNIX, Linux - Protocols: TCP/IP, IP, IPX, SMS, SAN, NAS, DNS, NDS, Cisco HDLC, NetBIOS,

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