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Customer Service Care

Location:
Oklahoma City, OK
Posted:
February 02, 2024

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Resume:

Teresa Evans

Oklahoma City, OK *****

ad3bc3@r.postjobfree.com

+1-817-***-****

Exceptional customer care professional who addresses inquiries and resolves problems as they arise . Efficient with ten-key computers and general office equipment. Highly dependable. Eager to learn and quick to adapt to new situations. Exceptional interpersonal communication. Customer- focused. Work Experience

Money room vault clerk

Riverwind Casino - Norman, OK

January 2020 to May 2023

Fill kiosk machines with currency when needed.

Deposits of cash

Fill/credits - responsible for scanning poker chips at the beginning and ending shift. Running currency and coins thru counters and balancing. Sales Advocate

Target - Moore, OK

November 2018 to December 2019

Cashier

Administrative - Cash Management

Lowe's Home Improvement - Granbury, TX

September 2005 to November 2018

* Verify and Balance Register Receipts in the Genesis Operating System.

* Prepare Bank Deposits (Up to $120,000 per day)

* Prepare Reports for Daily Receipts

* Count and Verify Safe Contents.

* Training of Employees on how to use the Genesis Operating System. Customer Service Manager

Office Depot - Fort Worth, TX

September 2001 to May 2004

* Cross Trained and Managed Customer Service Managers

* Investigated and Resolved Customer Inquiries and Complaints.

* Approved Voids and Personal Checks.

* Trained in Receiving and Managing Cash Office.

* Daily Balancing of Cash and Deposits.

* Prepared Employee Work Schedules.

Customer Service Engineer

NCR - Fort Worth, TX

November 1999 to August 2001

* Provided hardware, software and networking support.

* Nourished and maintained customer relationships.

* Performed installation, preventative maintenance, and modifications.

* Responsible for meeting Service Level Agreements when resolving issues.

* Training In: NCR Training for System Maintenance, Updates & Repairs of registers and ATM Machines. Office Manager

Kmart - Cleburne, TX

October 1983 to April 1999

* Responsible for Daily Completion of Cash Accounting Functions in Kmart Information Network.

* Entry of Cash totals in the Kmart Information Network and for Daily Reconciliation of Cash.

* Accounts Payable and Accounts Receivable Functions.

* Prepared payroll for all employees.

* Training of new office staff.

* Carried Keys and Responsible to open store at 6:00 a.m. daily. Education

Ardmore High School

1977

Skills

• 10 Key Data Entry

• Office Management

• Operating Systems

• Accounts Receivable



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