Christopher

Carr

Quality Improvement

Specialist

Personal Info

Address

** **** **** *****

Kings Park

NY11754

Phone

631-***-****

E-mail

ad3bb7@r.postjobfree.com

Activities

• Chi Sigma Iota Counseling Honor Society

• Life Purpose Institute

• Western Suffolk Counselor’s Association

• International Coach Federation

Education

May 2003

Hofstra University

Master of Science in Education

Counseling May 2001

State University of New York

at Stony Brook

Bachelor of Arts in Psychology

Certificates

Mar 2011

Board Certified Life Coach through

International Coach Federation (ICF)

Sep 2003

New York State Provisional Certification in

School Counseling, K-12

Dec 2007

New Jersey State Standard Certification in

School Counseling, K-12

Skills

Articulate & Well-versed

Operational knowledge of Foster Care

Exceptional Counselor

Detail Oriented

Results Driven

Organized & Multitasking

Professional & Warm Personality

Strong Leadership Skills

Software

Microsoft Office

Word & Excel

Experienced & meticulous Quality Improvement Specialist with an exceptional record of client satisfaction, team leadership, performing qualitative & quantitative analysis, identifying gaps in performance as well as regulatory & legislative interpretation. Adept at bringing multiple projects to completion at or well before deadline. Excellent communicator of complex issues and collaborate with parents, teachers and foster parents for goals achievement. Passionate about education; excellent results working with teens; and deeply committed to providing quality, learner-centered instruction optimizing individual success. Experience

Sep 2018 - Quality Improvement Specialist

present New Alternatives For Children

• Provided technical expertise and coordination for a multitude of programs.

• Improved health plans & key performance indicators related to OFCS guidelines with the leadership team, identifying gaps in performance as well as regulatory & legislative interpretation.

• Effectively collaborated with five different department directors and staff by performing qualitative & quantitative analysis.

• Managed & facilitated the implementation of staff & department performance improvement activities that lead to a positive & measurable impact on process and outcomes measures.

• Provided support to the QI Director to track, monitor, report, & trend performance related to planning, development & operations of the Compliance program.

• Participated in regulatory audit preparedness and maintained activities, including preparing reports, narratives, graphs as needed for external audits and surveys related to specific topic areas.

Apr 2016 - Bridges to Health (B2H) Waiver Service Provider Supervisor Sep 2018 New Alternatives For Children

• Ensured safety of children in foster care by closely managing service providers.

• Catered children needs in foster care by promoting positive engagement skills & relationship building.

• Planned realistic services and achievable goals for children & families, working as an enthusiastic team member of HCI.

• Identified processes & systems to track requirements and optimize compliance in an efficient and effective manner.

• Worked closely with QI to identify areas of concern & timely providing remedial actions.

• Regularly supervised 25-30 assigned WSPs working with families & foster or adoptive children with developmental delays, serious emotional disturbance, or medical fragility.

• Provided immediate support, guidance, & direction in de-escalating crisis situations.

• Recruited, interviewed, trained and processed employees for the B2H program. Oct 2010 - Bridges to Health (B2H) Waiver Service Provider Manager Apr 2016 SCO Family of Services

• Managed over 40 Waiver Service Providers(WSP), ensuring that the client is receiving an efficient & effective detailed service plan, Individual goals, & intervention strategies that will allow the client to excel.

• Collaborated with WSP clients on the basis of abilities and qualifications.

• Documented WSP activities related to B2H services and bill claims for service provision.

• Monitored detailed service plans completed by WSP to validate the intervention strategies and reinforce goals.

Oct 2008 - Waiver HCBS: Individualized Care Coordinator Oct 2010 SCO Family of Services

• Provided 24 hour on call telephone crisis intervention, referrals, and information to clients and service providers.

• Advocated for families and acted as a liaison with government, community, and other health care organizations to promote & sustain their clinical, fiscal, psycho-social stability.

• Provided leadership to the Care Team by planning & implementing evidence based interventions designed to enhance their quality of life to the greatest extent possible.

• Regularized the mental health of enrolled families through assessment, treatment, teaching and the provision of psychotherapy.

Sep 2006 - Paraprofessional

Oct 2008 Candlewood Middle School

• Taught social and academic skills to grades 6,7, & 8.

• Participated with re-evaluation meetings with parents & counselors.

• Served as a vocational counselor in Career Connections program. Jul 2002 - Teacher Aide

Apr 2006 AHRC

• Instructed children aged between 7-16 in ABA; tutored children in Edmark reading skills.

• Shared classroom activities with teacher; assisted children in developing hygiene skills.

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