Susan O’Dell
**** * ******* ****** *********, Wisconsin 53221 414-***-**** ***************@*****.***
Key Competencies
• Active Learning
• Active Listening
• Service Orientation
• Social Perceptiveness
• Critical Thinking
• Learning Strategies
• Problem Solver
• Ability to work independently
• Dependable
• Detail oriented
Professional Experience
Volunteer CNA Work
June 2019
St. Ann Center Adult Daycare
St. Francis, WI
• Provide clients with help in moving in wheelchairs and assist with walking.
• Serve meals and assist clients with use of utensils and feeding.
• Plan and prepare clients with daily activities in art therapy, music therapy and games.
• Assist clients to bathroom and/or hygiene room including bathing, changing and personal cares.
Caregiver
May 2015 - December 2017
Self-Employed
Milwaukee, WI
• Provide patient with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
• Change dressings.
• Accompany client to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
• Cared for patient who was disabled and very ill.
• Administered prescribed oral medications and injections.
Caregiver
October 2008 - April 2009
St. Coletta’s of Wisconsin
Waukesha, WI
• Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
• Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
• Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
• Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Medical Billing and Coding Specialist
February 1997 - January 2006
Moreland OB/GYN
Waukesha, WI
• Review records for completeness, accuracy, and compliance with regulations.
• Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
• Identify, compile, abstract, and code patient data, using standard classification systems.
• Post medical insurance billings.
• Retrieve patient medical records for physicians, technicians, or other medical personnel.Education & Training
Education
Certificate - Health Unit Coordinator
June1996
Waukesha county technical college